SHARING RESOURCES

TO PROVIDE

INTEGRATED SERVICES

 

 

 

A Guide to Activity-Based Cost Allocation

 

 

 

Employment & Training
Administration
Pilot Release
April 24, 1996

INTRODUCTION

 

Purpose

 

The policy guidelines in Office of Management and Budget (OMB) Circular A-87 were amended in the May 17, 1995 revision "to provide that Federal agencies should work with States or localities which wish to test alternative mechanisms for paying costs for administering Federal programs." At a time when employment and training programs are being increasingly integrated at the state and local levels, new approaches for jointly delivering services and sharing resources are being implemented that provide an ideal laboratory for the development of new methods for allocating costs. This TAG represents the Department of Labor's (DOL) initiative to take up the challenge presented in A-87 to develop improved methodologies for sharing resources and paying costs within integrated program delivery systems.

 

The need for allocating costs is not limited to determining each program's share of total costs or who will pay for specific costs. In fact, the value of cost allocation lies in determining the true cost of achieving a particular outcome or result without regard to the source of funds used to provide the service or achieve the final result. The Chief Financial Officers Act and the Government Performance and Results Act require that Federal agencies move toward measuring the full cost of the results obtained in their programs. The cost allocation methodology presented in this TAG is designed to accurately determine the cost of achieving program outputs or results.

 

Employment and training related programs are serving more customer groups, are providing a wider range of services, and are being funded from multiple fund sources. These changes are being spearheaded by the drive to improve customer service by providing a single point of entry for persons to receive employment and training services in an integrated program setting such as one-stop service centers. This requires that existing program deliverers work together to coordinate the delivery of services, co-locate in one facility, or consolidate their operations.

 

This Technical Assistance Guide (TAG) is the Department of Labor's attempt to address these new circumstances within the realm of cost allocation. Cost allocation methods have not kept pace with program changes and have not provided managers with the necessary cost information to make decisions on the effectiveness and efficiency of their programs. Current cost allocation methodology is closely tied to categorical program structures that are giving way to integrated program delivery systems. The TAG was developed as guidance to financial practitioners and program managers in developing a cost allocation system within a program environment where several organizations are coordinating or integrating their separately managed programs into a seamless delivery system. The TAG applies the current standards of cost allocation in a way that may help to overcome limitations and barriers to establishing an integrated program delivery system.

 

The concepts and examples presented in this TAG illustrate how organizations might approach the allocation of costs in situations where programs with differing enabling legislation and regulations share in the funding of a local program. This methodology is being offered as an alternative to existing methods. Its use is optional. There is no implied requirement that this method must be used.

 

Intended Audience for This Guide

 

The TAG is primarily directed to the program planning and financial management staff of the organizations providing employment and training related services to the public in an integrated program setting, where each organization retains the responsibility for managing its own programs. Therefore, the TAG will be more useful to local organizations which are integrating their delivery of services while retaining their own individual program delivery and accounting systems. However, it might also serve as a user-friendly guide for managers or administrative personnel involved in negotiating any partnership with other organizations.

 

Who May Use the TAG

 

The Cost Allocation TAG is currently being offered for use on a limited basis to pilot sites in designated states and local areas across the country. The purpose of the pilots is to test the methodology and obtain feedback on its effectiveness before it is made available to the entire employment and training system. The use of federal funds in piloting the TAG has been approved by the Office of Management and Budget as well as the principal federal agencies that fund employment and training related programs, including the Department of Labor, Department of Education, and Department of Health and Human Services. Only the designated pilot sites are being held harmless for using the TAG. Program operators which are not designated pilot sites but wish to use the TAG in their own programs are advised to obtain the appropriate clearances from their auditors and oversight agencies before implementing the TAG's methodology.

 

The U.S. Department of Labor, Office of Inspector General (OIG) supports the initiative to simplify cost allocation in an integrated program setting. OIG plans to evaluate the results achieved under the TAG to determine if the methodology ensures a fair allocation of costs.

 

A Few Caveats

 

* This TAG is not intended to be a compilation of all cost allocation concepts. A good synopsis of current cost allocation policies and procedures is provided in Chapter 4 of the JTPA Financial Management TAG.

 

* Direct cost charging is still the preferred method of cost allocation to the extent it is feasible and "makes sense."

 

* This document is being developed by the Department of Labor (DOL) in response to One-Stop Career Center initiatives, and the examples concentrate heavily on Employment and Training related services.

 

* This TAG focuses on trying to obtain a better measurement of the full cost of program operations. The results of cost allocation can provide full cost information that can be used as a management tool to evaluate programs, to review the relative quality of program operations, and to identify program inefficiencies.

 

* While many local organizations prepare and maintain cost allocation plans which do not require prior approval, front-end review by higher authorities of plans developed under the new concepts presented in this TAG is strongly encouraged.

 

* The TAG places special emphasis on the joint development of planned levels of service and program performance as the basis for demonstrating that the cost sharing plan is equitable, and on the continuous validation of the program and cost plans throughout the year by comparing planned and actual results and making appropriate adjustments.

 

* In an integrated program delivery environment, partnership and cost sharing negotiations must be based on open and frank discussions. Full disclosure of costs and revenues is essential to this process. Thus business will be conducted in a vastly different manner than in the past. The governance agreement and the resource sharing agreement become an integral part of program planning.

 

* Coordinated service delivery need not be limited to one site. These concepts may also apply to costs covering multiple sites.

 

* Cost objectives, functions and cost pools need to be defined beyond the boundaries of organizations and should focus on quantifying overall program objectives.

 

How This TAG Was Developed

 

The TAG is a product of a workgroup originally formed in the Chicago Regional Office of DOL's Employment and Training Administration, consisting of federal, state, and local staff. The workgroup's goal was to identify the problems that program operators were having with cost allocation, and to find solutions to those problems that would simplify an increasingly complex and cost inefficient process, and that would apply to existing program delivery systems as well as new ones such as one-stop service centers. Later, the National One-Stop team merged its own review of cost allocation with the Chicago effort. The workgroup is composed of 35 members from State and local agencies, along with Federal staff in Chicago and other regional offices, the Department of Labor's National Office, and representatives from the Office of Veterans Affairs, Office of Cost Determination, and Office of Inspector General.

 

The workgroup met over a period of many months to define issues, develop concepts, analyze impacts, and devise examples. As with any highly technical material, this TAG underwent countless revisions to ensure clarity and accuracy. This product reflects the thoughtful input of many individuals even beyond the members of the workgroup. The names of the workgroup members are provided in the Acknowledgments that follow.

 

For further information on the TAG and its implementation on a pilot basis, contact your regional office or one of the following staff in the Chicago Regional Office of the DOL Employment and Training Administration.

 

Barry Dale 312/353-9138

Nicholas Lammers 312/353-0790

Deborah Strama 312/353-4216

Thomas DiLisio 312/353-4218

 

 

ACKNOWLEDGEMENTS

 

Funding for the TAG was provided in large part by the Department of Labor's One-Stop Team.

COST ALLOCATION WORKGROUP

 

Nancy Begle

Vincennes University

1103 Main Street

Jasper, IN 47546

 

Jeffrey Benson

State of Ohio

Ohio Bureau Employment Services

JTP Division

145 South Front St.

Columbus, OH 43216

 

Barbara Bentz

Lorain County ETA

103 Second Street

Elyria, OH 44305

 

Janet Bloomfield

Michigan Works!

1760 E. Grand River

East Lansing, MI 48823

 

Cathy Brooks

US Department of Labor

Employment & Training Administration

230 S. Dearborn

Chicago, IL 60604

 

Chuck Corbin

Indianapolis Network

for Employment & Training

17 West Market Street

Suite No. 500

Indianapolis, IN 46204

 

Steve Cosminski

US Department of Labor

Office of Cost Determination

3535 Market Street

Philadelphia, PA 19104

 

Barry S. Dale

US Department of Labor

Employment & Training Administration

230 S. Dearborn

Chicago, IL 60604

 

 

 

 

Joel Delofsky

US Department of Labor

Veteran Employment Training Services

Room S-1316

200 Constitution Avenue NW

Washington, DC 20210

 

Thomas C. DiLisio

US Department of Labor

Employment & Training Administration

230 S. Dearborn

Chicago, IL 60604

 

Peter D'Orsi

State of Rhode Island

Department of Employment & Training

101 Friendship Street

Providence, RI 02903

 

Shirley Eichenberg

Region 7B Employment & Training Consortium

402 North First Street

Harrison, MI 48625

 

Gerald Eichman

Winn-Fond Lake PIC Limited.

315 Algoma Blvd. Suite 107

Oshkosh, WI 54901

 

Nancy Eilks

State of Wisconsin

Division of Industry, Labor

& Human Relations

201 E. Washington

Post Office Box 7972

Madison, WI 53707

 

Vicki Enright

State of Michigan

Michigan Jobs Commission

201 N. Washington

Lansing, MI 48913

 

Kathy Fernando

US Department of Labor

Employment & Training Administration

71 Stevenson Suite 820

San Francisco, CA 94105

 

 

Pam Furlan

BEST, Inc.

SDA No. 12

LaSalle Co. Courthouse

Ottawa, IL 61350

 

Joseph Ganci

US Department of Labor

Office of Inspector General

3535 Market Street

Philadelphia, PA 19104

 

Neil Gardner

State of Minnesota

Department of Economic Security

390 N. Robert Street

St. Paul, MN 55015

 

Ronald Gecowets

State of Ohio

Ohio Bureau of Employment Services

JTP Programs

145 S. Front Street

Columbus, OH 43216

 

John Getek

US Department of Labor

Office of Inspector General

200 Constitution Avenue N.W.

Washington, D.C. 20210

 

Ron Goolsby

US Department of Labor

Office of Cost Determination

230 S. Dearborn

Chicago, IL 60604

 

Lance Grubb

US Department of Labor

Employment & Training Administration

200 Constitution Avenue NW

Washington, DC 20210

 

Terry Hill

US Department of Labor

Office of Cost Determination

525 Griffin Street

Dallas, TX 75202

 

Cindy Hedum

State of Minnesota

Department of Economic Security

390 N. Robert Street

St. Paul, MN 55015

 

 

 

 

Art Iacofano

Lake County

Employment & Training Administration

105 Main Street

Post Office Box 490

Painesville, OH 44077-0490

 

Kevin Jackson

Toledo Area Private Industry Council

331 14th Street

Toledo, OH 43624-1402

 

Judy Koonter

State of Michigan

Michigan Jobs Commission

201 N. Washington

Lansing, MI 48913

 

Nicholas Lammers

US Department of Labor

Employment & Training Administration

230 S. Dearborn

Chicago, IL 60604

 

James Lindbo

West Central Wisconsin SDA

2105 Stout Road

Menomonie, WI 54751

 

Peggy Luce

Chicagoland Chamber of Commerce

330 N. Wabash

Chicago, IL 60611

 

Oscar R. Martinez

Workforce Development Corp.

1616 Martin Luther King Jr.

Corpus Christi, TX 78401

 

Michele McCalister

Employment & Employer Services

200 W. Adams, Suite 2501

Chicago, IL 60606

 

Jim McCarte

State of Illinois

Department of Employment Services

401 S. State Street

Chicago, IL 60605

 

Rosa Lee Niemi

NE Minnesota Office of Job Training

820 N. Ninth Street, No. 240

Post Office Box 1028

Virginia, MN 55792

 

Ray Parrack

State of Illinois

Department of Commerce & Community Affairs

620 E. Adams

Springfield, IL 62701

 

Maxine Patchin

Southwestern Wisconsin PIC

319 Elaines Court

Dodgeville, WI 53533

 

D. Smith Piper

US Department of Labor

Employment & Training Administration

Suite 900

1111 Third Avenue

Seattle, WA 98101

 

Jerry Rogers

Rural Minnesota CEP

803 Roosevelt

Post Office Box 1108

Detroit Lakes, MN 56501

 

Marjorie Sanford

US Department of Labor

Employment & Training Administration

230 S. Dearborn

Chicago, IL 60604

 

John Schaas

State of Ohio

Ohio Bureau of Employment Services

Finance Division

145 S. Front Street

Columbus, OH 43216

 

Melvin Smith

State of Indiana

Department of Workforce Development

10 N. Senate Avenue

Indianapolis, IN 46204

 

Gay Spink

State of Wisconsin

Division of Industry, Labor

& Human Relations

201 E. Washington

Post Office Box 7946

Madison, WI 53707

 

Deborah Strama

US Department of Labor

Employment & Training Administration

230 S. Dearborn

Chicago, IL 60604

 

 

Donald Sutherland

US Department of Labor

Employment & Training Administration

230 S. Dearborn

Chicago, IL 60604

 

 

 

Robert Taylor

CAP of Western Indiana

418 Washington

Covington, IN 47932

 

Craig Thompson

State of Indiana

Indiana Department of Workforce

10 N. Senate Avenue

Indianapolis, IN 46204

Carol Tomaszewicz

Man-Tra-Con

115 N. Main Street

Zeigler, IL 62999

 

Jeanine Wagner

US Department of Labor

Office of Inspector General

200 Constitution Avenue N.W.

Washington, D.C. 20210

 

Mike C. Wheeler

Texas Employment Commission

101 East 15th Street

Austin, TX 78778

 

Dennis Whitacre

River Valley Resources, Incorporated

1315 Clifty Drive

Madison, IN 47250

 

Harry Zachary

State of Michigan

Michigan Employment Security Agency

7310 Woodward

Detroit, MI 48202

 

Phil Zahnd

US Department of Labor

Office of Cost Determination

1371 Peachtree Street, NE

Atlanta, GA 30367

 

 

 

 

TABLE OF CONTENTS

 

 

Introduction

 

Table of Contents

 

Overview Overview of a New Methodology

Intended Users

General Framework of a New Methodology

Key Terms and Concepts

Comparison of Methods

Resource Sharing Agreement

Flowchart: Six Step Process

 

Chapter I Step 1: Identify Program Outputs and Performance/Cost Centers

Develop Common Goals

Identify Joint Activities

Establish Performance and Cost Centers

Identify and Quantify Outputs

Link Performance Centers and Related Outputs Measures

Case Study

 

Chapter II Step 2: Establish a Funding Plan

Who Pays for Which Costs

Direct Cost and Shared Cost Options

Additional Terms

Reconciling Cost Center and Cost Category Costs

Case Study (cont.)

 

Chapter III Step 3: Verify Equitable Benefit

Valuing Benefits Received from Planned Outputs

Comparing Planned Benefits and Planned Costs

Reconciling the Plan to Actual Results

Case Study (cont.)

 

 

TABLE OF CONTENTS

continued

 

 

Chapter IV Step 4: Track and Report Results

Assigning Responsibility

MIS and Accounting Systems

Frequency of Reporting

Guidance on Charging Costs

 

Chapter V Step 5: Conduct Interim and Year-End Analyses

Interim Analysis

Year-End Analysis

Case Study (cont.)

 

Chapter VI Step 6: Adjust for Variances at Year-End

Adjusting Performance Variances

Adjusting Cost Variances

Summary Guidelines for Adjusting Variances

One-for-One Adjustments

Bottom-Line Adjustments

Determine the Full Cost of Activities

Case Study (cont.)

 

Glossary

 

Appendices 1. Other Cost Issues

Real Property and Equipment

Time Distribution

 

2. Governance and Management Issues

Key Elements of a Governance Agreement

Model Governance Agreement

Model Resource Sharing Agreement

 

3. Allocating Administrative and Universal Services Costs

 

Index

 

 

 

 

OVERVIEW

The purpose of this Technical Assistance Guide (TAG) is to present a methodology for allocating costs which addresses the unique problems presented by today's changing environment for employment and training programs, while also meeting the existing federal standards for allocating costs. The methodology combines new ideas with a reformulation of existing approaches and is designed to simplify the process of allocating costs and improve the management of costs in employment and training programs. While a new methodology is introduced, the TAG does not require that existing methodologies be abandoned if they are yielding acceptable results in particular situations.

 

This chapter provides a general overview of the methodology and the key terms and concepts, and introduces the Resource Sharing Agreement as the instrument to be used for applying and documenting the new methodology.

 

INTENDED USERS OF THIS GUIDE

 

The methodology presented in this TAG is intended for use by organizations which are integrating their delivery systems in order to jointly provide employment and training services. In this type of delivery system, organizations can remain autonomous while providing joint services to their customers in a one-stop or other integrated program environment, charge most costs directly to individual fund sources, barter or exchange services and resources for their mutual benefit, agree on a program plan and budget in order to achieve improved performance and an equitable sharing of costs, and apply standard cost accounting techniques in determining the full unit cost of services. Each of these characteristics is discussed below.

 

Employment and Training Related Programs: The use of this guide is limited to employment and training related program operators which provide similar services to their separate client groups. Since this guide promotes the exchange of resources and services among fund sources conducting similar activities, it is not appropriate for use by programs and services that are unrelated to the employment and training field.

 

For Use in Coordinated Multiple Delivery Systems: While there are many variations possible, most delivery systems fall within one of two categories: a single, combined delivery system that pools all of its resources, or a coordinated multiple delivery system with each member controlling its own resources.

 

Single Delivery System has one management structure which administers several programs with multiple fund sources. Some examples include One-Stop Service Centers operated under a single management structure, the JTPA programs combined under one administrative entity, and the merging of JTPA and JOBS into a single program delivery system. Since the resources are combined, the corresponding costs are often combined into cost pools. Pooled costs are later allocated back to individual fund sources using an appropriate method of allocation.

 

Coordinated Multiple Delivery System consists of several agencies coordinating the delivery of their programs but allowing each partner to retain its own identity and control its own resources. It uses those resources to provide services in a coordinated manner with other funding sources. Each agency will usually pay for its own fixed and variable costs as direct charges to its own funds and pool only those costs that are shared jointly with its partner agencies.

 

The TAG is intended for use in a coordinated multiple delivery system where each organization retains the responsibility for managing its own programs. The TAG addresses the unique barriers that usually make this form of delivery system very difficult to organize and operate. Therefore, the TAG will be more useful to local organizations which are integrating their delivery of services while retaining their own individual program delivery and accounting systems. However, the TAG may also be adapted for use in a single delivery system. It might also serve as a user-friendly guide for managers or administrative personnel involved in negotiating any partnership with other organizations.

 

Direct Charging of Costs: Organizations which remain autonomous while working in coordination with other partner agencies will usually continue to maintain their own personnel, accounting, and other management systems since it is very difficult to standardize personnel procedures, pay scales, accounting and other administrative systems in the short term. Consequently, it is often simpler to use the direct cost method of charging expenditures to individual fund sources. The methodology in the TAG attempts to maximize the use of direct cost charging while still operating in a one-stop or seamless program delivery system.

 

Exchanging Resources and Services: One desired outcome of providing services jointly is to have each organization perform the functions and provide the services that it does best and that it has the resources to carry out. The emphasis is placed on obtaining the best services rather than on who provides the services. This may result in a fund source providing services not only to its own participants but also to those enrolled in other programs, and in return receiving for its participants other services that are provided by another fund source. The exchange may also take the form of one fund source providing some resources (eg. staff) while another fund source provides different resources (eg. facilities) in furtherance of their joint efforts.

 

Agreeing on a Service Plan and Financial Plan: When several agencies work together to provide a mix of services, and with each one possibly providing different resources or services, there are many more variables to plan and control for than would be the case if each agency operated alone. Therefore, it is critical that the partner agencies carefully develop and agree on a service plan and a financial plan for the entire joint project. The methodology in this TAG relies heavily on the soundness and reliability of the service plan and financial plan for improving performance and achieving an equitable distribution of costs.

 

Using a Standard Cost Accounting Approach: The methodology uses standard cost accounting techniques to determine the full cost of each type of service that is being provided and to measure each fund source's allocable share of total costs. Employment and training programs, like any other enterprise, need to know what it costs to provide their core services in order to make decisions on the merits of each activity or service and to improve the efficiency and cost effectiveness of those programs.

 

 

GENERAL FRAMEWORK OF A NEW METHODOLOGY

 

The overall objective of cost allocation is to achieve an equitable distribution of costs among the benefiting cost objectives. The cost principles governing federal funds, contained in the Office of Management and Budget (OMB) Circulars, state that costs are allocable to a particular cost objective to the extent of benefits received by that cost objective. The Circulars provide standards for the allocation of costs but they do not prescribe a methodology. There is no single or best way to achieve a fair distribution of costs. The standards for judging any particular method of allocation are very general: is the method appropriate for the type of costs being allocated, and does the method produce an equitable distribution of costs? Each organization or program delivery system is unique and presents a different set of circumstances within which costs are allocated.

 

Even though the objectives of cost allocation can be expressed very simply, the processes used to achieve that result have become very detailed and complex. Elaborate systems for data collection and analysis have been developed to achieve an equitable distribution of costs and to document that result to the satisfaction of oversight agencies. Consequently, cost allocation has become an expensive and time-consuming effort.

 

The historical emphasis of cost allocation has been focused on identifying and measuring the cost of inputs associated with the ultimate cost objectives, using such measures as time, effort, case counts, space usage, component costs, and other measures of effort or cost used to track and assign individual items of cost to funding sources and cost categories. This approach is useful for measuring the individual components of total costs. It accomplishes this, however, at the considerable expense of requiring very detailed record keeping and data manipulation that are intended to provide a high level of precision in allocating costs. It is not certain, though, that this level of detail actually produces the best allocation of costs since it does not help to determine what was accomplished by incurring those costs and what benefit was received in return.

 

The complexities of cost allocation increase exponentially when multiple organizations or funding sources combine their efforts and resources to deliver integrated program services. The lines of separation between programs and agencies begin to blur, and it becomes more difficult to determine to which program the participants belong and who should be paying for the cost of the services.

 

The methodology proposed in this TAG takes a step back from the concentration on detailed items of cost and redirects the focus on more general or bottom-line measures of equity. The rationale for this methodology is based on the following precepts.

 

* A fair distribution of costs can be achieved on a bottom-line basis.

 

Therefore, the methodology for allocating costs can be constructed around bottom-line measures of benefit.

 

* More emphasis needs to be placed on what the programs actually accomplish and what it costs to produce those results.

 

Therefore, the methodology should serve a second purpose, in addition to allocating costs, of also measuring the full cost of producing the intended results.

 

* The development of cost information on program results should assist in improving the management of program costs.

 

Managers can use the cost information generated from the allocation methodology to make informed judgments on the value and effectiveness of their operations.

 

* The use of broad measures of equity can free the system from its current emphasis on detailed items of cost.

 

This provides program operators with more flexibility to apply common sense solutions to the allocation of costs.

 

* Front-end planning can identify the services to be provided and the costs to be paid by each participating fund source.

 

A valid financial plan can serve as the blueprint for charging costs to the participating fund sources provided that a reconciliation between planned and actual results is performed on a regular basis. Minor adjustments between planned and actual results can be made prospectively rather than retroactively.

 

KEY TERMS AND CONCEPTS

 

This TAG presents a methodology for allocating costs which uses macro measures of benefit for achieving an equitable distribution of costs. The concepts which are discussed below are central to this methodology. Stated in its simplest form, the methodology measures relative benefit received for the project or activity as a whole ("bottom-line benefit"), and achieves an acceptable level of precision ("equity over time") that acknowledges that minimal variances between planned and actual results are to be expected and may be recognized in the subsequent period ("roll forward adjustments"), while larger variances ("significance" and "materiality") must be adjusted in the current period.

 

Bottom Line Measures of Benefit Received

 

Bottom-line measures of benefit received are general or overall measures of benefit which are not directly associated with individual items of cost. They are defined in terms of the total resources used, or the total costs incurred, in performing an activity or providing a service. The goal is to achieve an equitable distribution of costs on an overall or bottom-line basis for jointly conducted activities.

 

It has been common practice to identify benefit received as the amount of costs or effort expended, and to measure relative benefit received by determining each funding source's share of each item or pool of costs. This approach achieves an equitable distribution of costs on the micro level by allocating detailed expense or line item amounts among all of the cost objectives.

 

The bottom-line benefit approach, on the other hand, measures benefit on an overall or summary performance basis and achieves an equitable distribution of costs on the macro level by allocating larger groups of costs based on broad performance measures. The bottom-line benefit approach attempts to achieve a fair distribution of costs for the project or activity as a whole without having to allocate each individual item of cost to each cost objective.

 

Example

Fund sources A, B, and C have co-located and integrated their counseling and case management services. Based on the number of clients served in the past, each fund source expects to have one-third of the total caseload, and thus agrees to share equally in the total costs as follows.

 

Cost Items A B C

 

Staff 40,000 80,000 0

Facility & Utilities 0 0 80,000

Equipment & Supplies 40,000 0 0

----------- ----------- -----------

Total Costs 80,000 80,000 80,000

On a bottom-line basis, each fund source is paying for its share of the total costs of the activity without participating in each specific line item of cost. This allows each fund source to directly pay for only the cost items for which it is responsible without having to allocate each item of cost among all of the fund sources. Secondly, by using a bottom-line measure of equity, such as the relative number of clients served within each program, it is not necessary in this example to keep time distribution or other detailed records to track whose client is being served at any point in time.

 

 

Using the bottom-line approach to measuring benefit has several advantages, especially for multi-funded programs.

 

* By measuring equity on an aggregate or bottom-line basis, the focus is directed away from a concentration on cost details to an examination of the fairness of cost sharing for the project or activity as a whole.

 

* It can reduce the effort and paperwork needed to account for the allocation of costs.

 

* It removes the need to operate on a line-by-line shared cost basis, i.e. where each funding source must share in each type of joint cost. This allows each fund source to commit different resources and pay for different costs than its partner agencies. It provides an acceptable alternative for achieving full cost sharing for organizations and/or programs which cannot participate in every line-item expense category of a joint project.

 

* Equity in cost distribution can be achieved through the exchange or barter of different resources, services, and costs. This recognizes the value of the differences in the resources being brought to the project by each fund source, and not just their commonality.

 

* It provides more flexibility for the partner agencies to locally define and negotiate how benefit will be measured and attained.

 

* It creates an opportunity to link cost allocation with the development of performance measures of benefit, by allowing the partner agencies to define upfront the performance and cost criteria that will be used to determine whether the project was successful, and whether it achieved an equitable distribution of costs consistent with the performance attained.

 

Output Basis for Allocation

 

Past emphasis in cost allocation has been focused on identifying and measuring the cost of inputs associated with program processes. These costs have been measured in increments of time, case counts, space usage, component costs, and other measures of effort or costs used to track and assign individual items of cost to funding sources and cost categories. This approach is especially useful for measuring the individual components of total cost. It is less useful, however, as a measure of the costs incurred to accomplish broad program results and the benefits derived from the investment of public funds.

 

Inputs are the quantity and quality of resources used to provide a service, while outputs are the quantity and quality of the services obtained by the use of the inputs. Outputs are the end results that an activity or process accomplishes. For example, the objective of the job development function is to place people into jobs. The output can be quantified and measured in terms of the number of job placements actually accomplished. The objective of the intake function is to enroll participants into the different programs. Consequently, the benefit of that activity can be measured in terms of the relative number of persons enrolled in each program, rather than separately determining the cost of each program's intake process.

This TAG uses program outputs or results as the basis for cost measurement and allocation. Program results are identified either as final program outputs or the intermediate results of internal processes. The rationale for this approach is that the benefit from the investment of public funds is obtained when something is accomplished or completed rather than during the process of spending the funds. This approach allows for the determination of the full cost of providing a service or output. Therefore, measuring benefit in terms of the number of participants placed into jobs or participants trained is an acceptable alternative to measuring benefit in terms of the cost of each of the inputs that went into that process.

 

Activity-Based Performance and Cost Centers

 

In almost every type of delivery system it is possible to organize activities and services around program performance areas. In this TAG these performance areas are called "Performance and Cost Centers" because it is possible to identify measurable and quantifiable performance objectives for each, as well as organize and measure costs around the conduct of these activities. Performance and Cost Centers are primary functional areas in which both performance and cost data can be accumulated.

 

Organizing performance and cost data around common activities provides the information base for linking performance and cost factors in order to make comparisons meaningful. When outputs are quantified, it is then possible to also measure the cost of producing those outputs. The challenge to program operators is to define program outputs and related cost objectives in such a way that the costs of the programs can be expressed in quantifiable terms. The performance of the programs can then be compared and evaluated against each other and against expectations.

 

 

In order to create common measures for performance and cost, each program must identify the primary activities around which it can establish:

 

* Performance Centers: used to measure the outputs or results of those activities in terms of the quantity of services provided, the actual outputs achieved and, where possible, the quality of those services and outputs

 

* Cost Centers: a pool or area used to aggregate cost information into categories that correspond to the performance centers.

 

The full cost of serving the participant is the sum of the costs for each unit of service received, which are called program outputs. An important use of full cost information is for measuring what it costs to provide services on a per-unit basis at the lowest common denominator -- the participant receiving the services. Measuring the full cost of outputs is designed to achieve the following objectives:

* identify program objectives in terms of performance outputs

 

* establish activity-based costing methods that organize costs around meaningful performance measures

 

* determine the full cost of conducting those activities and achieving those identified outputs

 

* use output cost information as an additional way to verify that costs and relative benefits received have been equitably distributed among the participating fund sources.

 

Equity over Time

 

Equity over time is the term used to recognize that there is a degree of imprecision in any measurement of benefits received and that an equitable distribution of costs can be obtained only in an approximate way and over an extended period of time. Inequities are likely to occur when there are month-to-month fluctuations in the flow of costs and variability in the bases used for allocation.

 

Equity over time is predicated on the fact that variations, by statistical law, are a fact of life and that over a period of time minor imbalances in the distribution of costs will tend to even out, with the highs eventually offsetting the lows. The leveling of highs and lows in the flow of costs is best achieved by extending the period over which costs are allocated. This extended period could correspond to the length of the funding period of a program, which is usually one year. In some cases where programs are funded for periods in excess of one year, the allocation of costs can span a longer period of time.

 

Application of the concept of equity over time capitalizes on the fact that short term variations exist but their effects can be minimized by extending the length of time over which costs are allocated. Attempts to tightly control the results of cost allocation by the use of a too narrow period can lead to constant juggling of formulas to obtain needed results.

Significance and Materiality

 

Significance and materiality are terms used in this TAG to weigh the importance of variations in program performance and cost data. Judgments are made in light of surrounding circumstances and involve both quantitative and qualitative considerations. When applied to given performance or cost factors, they are used to identify the problem areas or deviations that are substantial enough to influence or change a person's judgment about the program or event. Specific indicators include absolute dollar amount, ratio of the amount to an appropriate base figure, and importance of the item to the accomplishment of the mission. Judgments about significance and materiality are usually made by auditors after the fact, and the guidelines for making these judgments are not definable exclusively as a number or percent but are considered in full context. Since program operators, however, must make judgments about program performance and costs as they occur, the TAG introduces percentages for significance and materiality that can be used as starting points in making day-to-day decisions about what variations are significant enough to require adjustments.

 

A variance from a planned program performance objective is usually expressed in terms of the percent of variance between planned and actual results. For example, if the planned performance level was 100 job placements and 90 placements were attained, the program accomplished 90% of its planned performance level. This can also be expressed as a 10% (100% - 90%) variance from plan. It has been customary in most federal employment and training programs to define acceptable program performance as occurring within a range that does not exceed a +/-15% variance from plan. A variance of 15% or less is not considered to be significant and would not be defined as a failure to perform nor require a modification to the plan.

 

This TAG uses the threshold of +/-15% as the standard for determining whether any variance in program performance is either significant (major variance) or insignificant (minor variance). The distinction between a significant or insignificant variance is used to determine whether benefit was received in accordance with the plan or whether an adjustment is needed to correct the failure in performance. If a variance in program performance is not significant, it does not need to be formally recognized in the current period but may, at the option of the partner agencies, be adjusted in the subsequent period. However, the variance should always be identified and taken into account for future planning purposes. Performance variances that are significant, on the other hand, must be officially recognized and adjusted in the current period by computing the impact that the variance has on the equitable distribution of costs for the project as a whole.

 

Materiality is the standard used to determine whether a cost variance is material (major) or immaterial (minor). Materiality is a concept generally used for audit purposes. It is applied to single or aggregate items of cost to determine whether an error or omission would cause prudent users of the information to change decisions they would make on the basis of the information provided. Even though the determination of what is material is usually left to the professional judgment of the auditor, this TAG establishes a materiality threshold of +/-5% for allocating costs. The 5% materiality threshold is computed on an annual basis as a percentage of the costs within the performance/cost center or project being analyzed. It is used to measure both the size of any single variance between planned and actual costs within a single cost center as well as the aggregate effect of variances for the entire project as measured on a bottom-line basis.

 

For cost allocation purposes, materiality provides a limited allowance for known or projected cost variances arising from the use of a particular cost allocation methodology. It cannot be used to condone errors resulting from unallowable costs, fraud, or the gross misapplication of accounting principles. Instead, the standard of materiality is used, for purposes of this TAG, to judge the extent to which any variances can be tolerated between actual cost performance and planned cost performance. If a cost variance is not material, it does not need to be formally recognized and adjusted in the current period but may, at the option of the partner agencies, be adjusted in the subsequent period. However, the variance should always be identified and taken into account for future planning purposes. Cost variances which are material, on the other hand, must be officially recognized and adjusted in the current period.

 

Roll Forward Adjustments

 

A roll forward adjustment is a modification that, at the option of the partner agencies, is made in the next planning period in order to recognize and correct an insignificant program or immaterial cost variance in the current period. This provides the flexibility to adjust for minor variances prospectively rather than retroactively.

The ability to roll adjustments forward minimizes the use of reallocation and cost recovery as the primary solutions for minor performance and cost variances. Instead, it redirects the focus on improving program and cost performance and achieving a fair distribution of costs over time. This approach also helps to address the concerns about liability that often stymie the review and approval of cost allocation plans. It alleviates the tendency for every reviewer to take the most narrow position on cost allocation, rather than the most reasonable position, for fear of being overturned by a later reviewer or auditor.

 

Allowing for roll-forward adjustments is a corollary to the concepts of bottom-line benefit, equity over time, significance and materiality as discussed above. It is also very similar both in concept and approach to the use of a fixed indirect cost rate with carry forward, which is a method commonly used for indirect cost plans. Using this approach, if the resource sharing agreement is inherently reasonable and is supported by historical or other sound data, then reviewers of the plan--federal, state, local, auditors--can agree to accept its use for the current period. Any adjustments or changes that the partner agencies wish to make to correct insignificant program and immaterial cost variances can be made in the subsequent period. Material cost variances, however, must be adjusted in the current period and cannot be rolled forward.

 

Budgeting Resources and Reconciling to Actual Results

An integral part of developing the resource sharing agreement is determining how to pay for the costs of the project. Traditionally, each fund source was expected to pay for its allocable share of every single item of joint cost or every pool of common costs. This method defined and measured benefit primarily in terms of the cost of inputs that are added to a process. While this method remains valid for use in multi-funded programs, alternative methods can also be used when the object of the measurement of benefit is placed on outputs rather than inputs.

 

When benefit is measured on the bottom line and outputs are used to determine each fund source's allocable share of total costs, then individual items or pools of costs can be paid for during the year in accordance with the resource commitments made in the funding plan or budget. The funding plan serves only as the blueprint for charging costs to the participating fund sources during the year, while the number of actual outputs provides the basis for determining whether an equitable distribution of costs has been achieved by use of the funding plan.

 

Example

Programs A and B decide on the costs that each intends to pay for and the outputs that each expects to obtain. They must maintain a balance between the amount of costs that they actually pay for and the value of the actual outputs that they benefit from, as measured on the bottom-line. The equivalence that must be maintained between costs paid and benefits received can be expressed as an equation:

 

The ratio of Total costs paid by A equals Total value of outputs received by A

Total costs paid by B Total value of outputs received by B

 

Equity for all parties is reviewed by determining whether the ratio between outputs and costs are proportionate for each program. At a minimum, any inequities in this ratio are reconciled and adjusted for:

- during the planning phase

- quarterly during the year

- at year-end.

 

The funding plan is used to determine which party will pay for specific costs, but it is not used as the basis for determining each party's allocable share of total costs. As discussed in detail in Chapter 3, the application of the allocation base, not the budget, is used to determine whether the actual cost charges result in a fair distribution of costs.

 

Throughout the project period, costs are being paid by the fund sources in accordance with the funding plan. The actual results and costs of performance achieved are not known, however, until the end of the period. Therefore, it is necessary to reconcile cost and performance information throughout the operating period to assure equity to all the fund sources. To do this one compares planned to actual performance and planned to actual costs, identifies any variances, and makes the necessary adjustments. Analyzing performance and adjusting for variances is discussed in detail in Chapters 5 and 6. This process mirrors the approach that is presented in OMB Circular A-87 Attachment B, Section 11h (May 17, 1995) using budget estimates for time distribution and subsequently adjusting for actual results.

 

The end result of paying for costs in accordance with the resources committed in the funding plan is that the parties to the joint effort can decide among themselves which costs each party will pay for, as long as an equitable distribution of costs is achieved overall by reconciling actual costs and actual outputs. Funding decisions can be based on common sense considerations such as the types of resources each party has available, the legislative restrictions placed on each fund source and, above all, the combination of resource sharing that will produce the most program effective and cost efficient services and results.

 

 

COMPARISON WITH EXISTING METHODS

 

Following is an overview of the primary differences between the methodology presented in this TAG and the more common methodologies currently in use, presented in side-by-side format.

 

 

Factor

 

Current Methodologies

 

New Methodology

 

How benefit is measured

 

At each point during a process as costs are incurred

 

At the end of a completed activity or unit of service

 

 

 

Based primarily on the cost of individual inputs

 

Based on the unit cost of outputs

 

 

 

At the detailed or micro level

 

At the summary or macro level

 

Costs are organized or accumulated

 

Around line items, cost categories, and other detailed accounts usually tied to the chart of accounts

 

Around performance and cost centers used to aggregate performance and cost information by primary activities

 

Staff directly involved in the process of allocating costs

 

Almost all staff keep time records or case counts, and make other decisions that are used to allocate costs

 

Accounting staff use existing records and reports to allocate costs with little need for additional information from other staff

 

Who pays for which costs

 

Each funding source pays for its share of every item or pool of costs, since benefit is measured as costs are incurred

 

Benefit is measured at the end of a process and not as costs are incurred, which separates the measurement of benefit from the payment of costs and allows greater flexibility in determining who pays for which costs

 

Approach to cost management

 

Identifies and measures the individual components of total costs

 

Measures the cost of accomplishing program results and the benefits derived from the investment of public funds. Useful for managing the costs of an entire activity or service

 

Use of the financial plan

 

To plan and control for line item costs

 

To plan and control for the unit cost of activities, and to decide who will pay for which costs

 

Reconciling variances

 

 

Allocate or reallocate all cost variances in the current period

 

Reallocate only material cost variances in the current period and roll forward other adjustments into the next period

 

 

 

RESOURCE SHARING AGREEMENT

 

This methodology contains a six step process for achieving an equitable distribution of costs. The process allows for broader discretion on how participating programs will share responsibility, resources, and costs for their combined activities. The steps are briefly explained below and presented in detail in the following chapters.

 

The agreements that are reached between the participating agencies to carry out each step in the process must be documented. That document is called the Resource Sharing Agreement (RSA). The RSA establishes the parties' agreement to the performance objectives, their individual share of resources committed to the project, the costs that each will pay for, the measures of benefit to be used to determine the equitable distribution of costs, the periodic review of results and amendments to the plan and, lastly, the method of resolving variances at year-end between planned and actual activity.

 

The RSA is an agreement on the operating plan for the year. The RSA will usually be renegotiated each year. In addition to documenting the six steps, the RSA includes modification provisions, the period of performance, and the parties' signatures to the agreement. A separate master or umbrella agreement should also be developed that addresses governance and management issues. The Governance Agreement is discussed further in Appendix 2.

 

The following is an overview of the six step process and the documentation requirements for the RSA. Each of the six steps is discussed in greater detail in the following chapters. A flow chart of the entire six step process is also included at the end of this chapter.

 

 

Step One: Identify Program Outputs and Performance/Cost Centers

 

Since the methodology focuses on achieving planned outputs or results as the means for achieving an equitable distribution of costs, the annual program plan must be a reliable forecast of what will actually occur during the year. This places a large responsibility on the soundness of the plan and on the agreement by all participating agencies to work together to achieve the planned results. The plan will translate the program's general goals into quantifiable and specific outputs to be achieved. The planned outputs, in turn, are organized into groups of comparable activities called performance centers. When costs are also aggregated into the same groupings, the combinations of program and cost objectives are called performance/cost centers.

 

The RSA must document the performance objectives established for the integrated delivery system. The performance objectives are the planned outputs established by the parties and organized around common activities and services. Once the program outputs are identified, the parties organize costs in pools that correspond to the planned outputs. Costs should be centered around the program outputs to allow for performance and cost tracking. The cost centers and performance outcomes that are documented in the RSA will enable the project to match quantifiable benefits with the costs incurred and determine the cost per unit of service. A full discussion of performance/cost centers can be found in Chapter I.

 

The parties may develop a planning form similar to a Program Planning Summary which is currently used for some employment and training (E&T) programs. As part of the RSA, the document would detail within each performance/cost center the quantity of outputs being planned for each fund source. The client flow and service flow plans should also be outlined in this step. Expectations for referrals from one program to another, as well as referrals to outside agencies, should be clearly delineated in the RSA.

 

 

Step Two: Establish a Funding Plan

 

The second step is to identify the total resources needed to complete the performance objectives and which of those resources will be provided by each of the partners. The level of funding and/or resources and types of activities that each party is providing must be detailed in a funding plan. It is assumed that each fund source has performed an assessment of its own financial capabilities before developing the joint funding plan.

 

Once an agreement is reached, the parties may develop a form similar to a Budget Information Summary which is currently used for some E&T programs. As part of the RSA, the document would identify for each performance center the funds/resources being provided by each funding source. This step is discussed in Chapter II.

 

 

Step Three: Verify Equitable Benefit

 

The funding plan and planned performance levels must be negotiated among the parties so that the final distribution of program outputs and costs provides equitable benefit to all funding sources.

It is essential that the negotiations between the parties determine how benefit will be measured. Each party is expected to share in the actual benefits received in proportion to the amount of costs it actually pays for. The benefits and the methods used to measure them must be clearly stated, understood and agreed upon by all parties involved. The RSA should document the up-front analysis that demonstrates that the plan will achieve an equitable distribution of costs and benefits. Approaches for verifying that the plan is equitable are described in Chapter III.

 

 

Step Four: Track and Report Results

 

The RSA should describe the method which the parties will employ to track and report actual costs and outputs during the operating period. Expenditures charged to each funding source should be in accordance with the funding plan. The method as summarized in the RSA must be accurately applied to actual shared costs, reported in a timely manner, and adequately documented. The frequency of cost and program reporting should be delineated in the Governance Agreement and will depend on each organization's reporting requirements and other needs. Some common issues related to this step are addressed in Chapter IV.

 

 

Step Five: Conduct Interim and Year-End Analyses

 

The RSA should describe the content and frequency of the interim and year-end analyses. The analysis must allow for a comparison of actual year-to-date performance to the planned performance objectives and compare actual expenditures to the original estimates. How the analysis is performed will be delineated in the RSA. The analysis compares actual program performance with the objectives identified in Step 1. The analysis also evaluates expenditures and compares the actual costs to those planned in Step 2. Step 3 of the RSA documents that equitable benefit was planned. Step 5 verifies whether the plan was accomplished and, accordingly, whether equitable benefit was received based on actual results.

 

The method, frequency, and responsibility for performing the analysis should be delineated in the RSA. The analysis should be performed no less than quarterly but often enough to take corrective action and resolve any significant and material variances before year-end. Performing the analysis is discussed in Chapter V.

 

 

 

 

Step Six: Adjust for Variances at Year-End

 

The RSA should specify the level at which variances between actual and planned performance and/or costs are acceptable. The RSA must describe how variances will be determined and what steps will be employed to correct variances, both significant and insignificant, and material and immaterial. The RSA should also include an agreement on how variances will be adjusted at year-end and who is responsible for determining the full cost of the joint activities.

 

 

Additional Elements of the Resource Sharing Agreement

 

In addition to the six steps, the parties also need to reach agreement on several other issues that are part of the annual operating plan.

 

Modification Provisions

 

The RSA should specify under what circumstances it may be modified as well as the modification procedures that should be followed. The parties may want to modify the RSA if the interim analysis indicates significant changes in the level of services expected for each activity, changes in economic situations, poor performance by a service provider, changes in funding sources or funding levels, or any other factor that will materially affect the plan.

 

Period of Performance

 

The RSA should specify the period of performance. Generally, the RSA is negotiated for a twelve month period.

 

Signatures

 

The RSA should include signature blocks for all parties to sign attesting that they agree to the parameters and stipulations in the RSA and certifying that the RSA has been developed in accordance with all applicable requirements and the methodology presented in this TAG.

 

 

STEP - 1

Identify Program Outputs

& Performance/Cost Centers

 

It often happens that agencies have long-established cost allocation systems already in place before program design and delivery systems are developed. This can result in bending what would have been the optimum design for program delivery to fit the requirements of the established cost allocation system. The cost allocation methodology presented in this TAG, however, is structured to first allow the program delivery system to be designed to achieve the best results, and then provide the flexibility to develop cost allocation approaches that complement rather than dictate the program delivery system.

 

This methodology emphasizes front-end planning and agreement among all of the partners on how services will be delivered. Consequently, the process first involves developing a plan of program services. The plan of service reflects the basic arrangement between the parties on the types and levels of services and activities to be provided. The plan would generally be developed in the following manner.

 

* Management decisions are made that provide a broad definition of the overall goals of the joint effort. Funding agencies develop common goals and identify the activities and services which will be conducted jointly.

 

* Jointly conducted activities and services are organized within performance centers, and the intended program outputs are identified for each performance center in order to allow for tracking performance.

 

* Units of performance are planned to meet those goals. Specific levels of service and intended outputs are quantified.

 

This chapter discusses the program planning phase of identifying specific program activities and services to be conducted jointly, organizing the plan of service into performance/cost centers, and quantifying the outputs to be achieved.

 

 

DEVELOP COMMON GOALS

 

Managers from the various agencies that intend to provide integrated services must first develop and subscribe to the common goals and objectives that will guide the joint effort. A clear mandate from management is a prerequisite to overcoming the barriers which the joint effort will face along the way. The statement of goals should address both the program objectives that integration is intended to achieve as well as the mechanics of how the activities of the participating agencies will be coordinated to achieve those program objectives.

 

The program goals will vary from one location to another. In general, they may be stated in terms of improving the quality of services, increasing the quantity of services, achieving desired standards of performance, gaining cost efficiencies in the delivery of services, linking together specific services currently being provided by separate organizations, and reaching other longer-term objectives.

 

The mechanics of achieving an integration of services involve such issues as identifying the management structure for the joint effort, deciding whether there will be physical co-location and integration of hardware and software systems, determining the types and amounts of resources that will be made available for the project, resolving any administrative or policy differences, and assigning responsibility for day-to-day operations. These and other governance issues should be addressed in a Governance Agreement, an example of which is presented in Appendix 2.

 

Once the general direction of the joint effort has been set, it is then possible to begin planning for the actual delivery of services.

 

 

IDENTIFY JOINT ACTIVITIES

 

The participating agencies and fund sources need to identify the activities and services that they will deliver jointly. Some of these activities may already have been targeted for integration by management decision. Additional services will be selected for integration based on the partners' examination of their operations to determine which similar activities can be provided jointly.

 

For example, management may decide to make available a set of universal services to anyone who walks in the door. Those services could include labor market information, resume writing, access to job listings, and information about other available services. Staff would then decide which is the best way to provide these services in a joint manner. Likewise, the decision might be made to consolidate the application process for all participating programs into one standard application form. The partners would then design a standard application form to collect the information needed to make decisions on enrollments into each individual program.

 

An examination of each partner's operations may lead to the identification of other activities and services which are similar enough in purpose and scope to be provided in an integrated manner. For example, the counseling activity may be a standard service provided in all or several programs and thus would allow counselors to serve participants enrolled in any of the participating programs. Likewise, the job placement function could be performed for all participants regardless of the specific programs in which they are enrolled.

 

Other activities and services, however, may be so unique to a particular program or require such specialized training that they could be provided only by that particular program's staff. In these instances, the other partners could refer people to that particular program rather than provide the service directly. For example, a person wishing to appeal a determination of ineligibility for unemployment insurance benefits would be referred by the other partners to the appropriate Unemployment Insurance office or staff person for assistance.

 

 

ESTABLISH PERFORMANCE AND COST CENTERS

 

The partners have at this point identified the array of activities and services that will be provided in an integrated program environment, and decided whether the services will be performed jointly by the partners or separately by individual program. The next step is to group activities which are similar in nature and have a common purpose into a single performance/cost center which contains both a program performance and a cost component:

 

* Performance Centers: used to measure the outputs or results of those activities in terms of the quantity of services provided, the actual outputs achieved and, where possible, the quality of those services and outputs

 

* Cost Centers: a pool or area used to aggregate cost information into categories that correspond to the performance centers.

 

The delivery of employment and training services is as unique as the number of organizations involved in the delivery of the services. Issues of geographic location, organizational governance and structure, labor market areas, and participant characteristics are all variables that impact the delivery of services. In every type of delivery system, however, it is possible to organize activities and services around program performance areas such as those listed below. In this TAG these performance areas are called "Performance and Cost Centers" because it is possible to identify measurable and quantifiable performance objectives for each, as well as organize and measure the costs incurred in the conduct of these activities.

 

The objective is to link together into a single performance center all of the activities and services which are similar in purpose, scope, and expected result. By grouping similar activities together, it becomes more manageable to track the results of these activities and easier to focus attention on the most important performance factors.

 

Example

Programs A and B have been providing a wide array of job placement services to their respective participants. They decide that they can provide better services in a more cost efficient manner by delivering these services jointly. These services include job development, job placement, job readiness, employability skills, job club, job search, resume writing, and placement into on-the-job training (OJT) contract slots. These services are similar in nature and have a common purpose: helping someone get a job. All of these services can be grouped into one performance center, and the performance factor that can be tracked and measured is the number of job placements that are actually obtained.

 

Following is a listing of some program performance areas that are typically found in local employment and training delivery systems, and for which performance and cost information can be tracked and measured within performance/cost centers.

 

* Universal Services

 

* Intake, Eligibility Determination, Needs Assessment, Referral to Other Services

 

* Counseling, Case Management, Assessment Services

 

* Basic Skills Development Services

 

* Vocational Skills Development Services

 

* Supportive Services

 

* Income Maintenance Services

 

* Job Development, Job Placement, Job Readiness, Employability Skills, OJT Placement

 

* Administrative Services and Overhead

 

For activities which focus on the management and administration of the overall program, such as those performed at the State level, rather than on the direct provision of services to participants, entirely different performance and cost centers can be identified such as:

 

* Grants and cash management

 

* Monitoring and oversight

 

* Technical assistance and information dissemination

 

* Audit and audit resolution

 

* Advisory Council and coordination activities

 

Similar Activities: A performance/cost center has a defined mission for providing common activities and services that are similar to each other. For example, taking an application, determining eligibility, and performing an initial needs assessment are very similar activities and can be derived from a common applicant data base for the Job Training Partnership Act (JTPA), Employment Service (ES), Unemployment Insurance (UI), Job Opportunities and Basic Skills (JOBS), and other programs. Likewise, counseling and case management, job placement, and other groups of activities listed above are core activities that are similar in nature for many employment and training programs. Therefore, each of these groups of common activities can be organized into a single performance/cost center.

 

Activities and services that are not similar to each other should not be grouped together but rather should be organized into separate performance/cost centers. The UI program, for example, could participate in the Intake/Needs Assessment performance center, but most other UI activities are unique and should be organized into separate performance centers with UI costs being directly charged to the corresponding UI cost centers. It would undermine the entire purpose for creating performance/cost centers, as well as render meaningless any data derived from this approach, if very dissimilar activities were grouped together.

 

Weighting: Other activities and services that are similar in nature, but which require substantially different levels of effort for different fund sources, can be combined into the same performance/cost center and still maintain equity by assigning different weighting factors to each of the activities. If the intake/eligibility/needs assessment process takes an average of 60 minutes to complete for one program but only 20 minutes for another, the time differentials can be equalized by assigning a weighting factor of one to the 60 minute process (60 / 60 = 1) and a weighting factor of one-third to the 20 minute process (20 / 60 = 1/3).

Example

The UI program is participating with other fund sources in a one-stop system on a limited basis. One activity that UI is sharing with other programs is a common application and intake process that provides the data used by all programs to make their enrollment and service decisions. If the average time for taking a UI initial claims application is 10 minutes, but for the other programs is 30 minutes, they could agree to weight the count by a factor of 3/1 (30 minutes/10 minutes) when determining the non-UI and UI fund source's respective share of the common costs for this activity. Unique activities, such as many UI functions, should remain in separate performance centers and should not be combined with dissimilar activities of other programs.

 

 

IDENTIFY AND QUANTIFY OUTPUTS

 

For each performance center that is established, a corresponding output or performance measure should be identified for that performance center. The outputs to be achieved by the joint effort must be defined in quantifiable terms and can be expressed in terms of the number of units of performance achieved or the levels of service provided.

 

Appropriate Output Measures: The output for each performance center should directly relate to the purpose of the activity and measure the benefit actually derived from the activity. For example, the purpose of the intake, eligibility determination, and needs assessment process is to determine the appropriate services for the applicant and to decide whether to enroll the applicant into a specific program. Therefore, an appropriate output measure for this activity, and the one which also measures the primary benefit derived from performing this activity, is the number of persons who get enrolled or served in each of the participating programs.

 

Another factor to be considered in choosing an output measure is the extent to which data is readily available on that particular output. This TAG tries to avoid creating a data base solely for the purpose of allocating costs and, instead, relies upon data already available in the existing management information systems. Therefore, for the intake activity discussed above, the use of new enrollments as the output measure is appropriate also because data on new enrollments are already being collected and reported.

 

For some activities and services the appropriate outputs represent the attainments achieved upon completion of the program. Attainment outputs are the end-results of participation in the program and have "out-the-door" value which the participants can take with them after termination from the program. They have portability and lasting value to the participants. Some examples include obtaining basic or vocational skills, receiving a degree, certificate or license, and getting a job.

 

Example

In the earlier example where Programs A and B combined all of their services relating to job placement, an appropriate output measure for this performance center would be the number of participants actually placed into jobs since job placement is the primary purpose and the intended end result of these services. This output is also simple to track because data on job placements are already being collected by most programs.

 

Other activities and services are provided to individuals during enrollment to enable them to participate or remain in the program. These services have intermediate value for which benefit can be measured in terms of the number of participants served in an activity or enrolled/retained in the program. These are process-based outputs which are associated with such services as intake and eligibility determination, counseling and assessment, supportive services, and income maintenance services. For general administrative activities not involving the direct provision of services to participants, all of the outputs would be process-based, such as contract management, monitoring, technical assistance, audit resolution, and coordination activities.

 

Example

Counseling, assessment, and case management services are provided to participants in order to enable them to remain in the program. An appropriate output for measuring success in retaining participants in the program until completion is the number of participants who remain currently enrolled in each program. Data on current enrollments are also readily available.

 

Quantifying Outputs: The outputs to be achieved in each performance center must be expressed in quantifiable terms for the performance center as a whole and for each separate partner that is participating in or benefitting from the activity. Numerical goals will be established that are planned to be achieved during each month or quarter of the year and by the end of the operating period. It is assumed that all parties will come to the planning/negotiation meeting(s) knowing what their particular programmatic goals are and what financial resources they have available. Each partner must be able to identify and plan for the number of outputs or levels of service that are needed for its own programs.

 

The partners may decide whether or not to double-count participants who will be dually enrolled in more than one program. The approach that is agreed to should be used consistently throughout all steps of the process. A participant's activity (and the cost of the outputs achieved) may be attributed to any one of the programs in which he/she is enrolled. However, any double-counts should be removed from the data when determining the full cost of the outputs obtained as discussed in Step 6.

Measuring Benefit for Activities That Do Not Have Outputs: A limited number of activities do not have identifiable outputs since the services are general in nature and are not directly associated with a program participant. One example is the provision of universal services to any person who walks in the door but does not get enrolled in any program. Many administrative activities also provide general support to the overall program without being traceable to a particular participant or program output.

 

Even though these activities do not have outputs directly associated with them, there are other methods that can be used to measure the relative benefit that each partner derives from the activities. The methods are similar to those used to allocate indirect costs, whereby the allocation base is each partner's share of either the direct benefits or direct costs associated with all of the other activities which are conducted jointly within performance centers. An example is provided in Appendix 3 for allocating the costs of administration and universal services which do not have outputs associated with them.

 

LINK PERFORMANCE CENTERS AND RELATED OUTPUT MEASURES

 

As discussed above, similar activities can be grouped into a performance center and outputs can be used to track performance within the performance center. The following list provides some examples of performance centers and the associated outputs that can be used to track performance and measure benefit. For clarification of the differences between output and input measurement, examples of each are placed side-by-side.

 

 

OUTPUT AND INPUT MEASURES OF BENEFIT RECEIVED

 

PERFORMANCE CENTERS

 

OUTPUT MEASURES OF BENEFIT

 

INPUT MEASURES

 

Intake, Eligibility Determination, Needs Assessment, Referral to Other Services

 

Number of new enrollments

 

Staff time spent by program; Number of eligible or total applicants

 

Universal Services

 

Share of direct benefits received or direct costs incurred in the other performance centers

 

Staff time spent by program

 

Job Development, Job Placement, Job Search, Job Readiness, LMI, Employability Skills, OJT Development

 

Number placed into jobs;

Number served in the activity

 

Staff time spent by program

 

Case Management, Counseling, Comprehensive Assessment

 

Number of current program enrollees; Number served in the activity; Number of program completers

 

Staff time spent by program

 

Supportive Services

 

Number of current program enrollees; Number served in the activity; Number of program completers

 

Individually tracked by participant and directly charged to the fund source

 

Occupational training, Basic skills training,

Other tuition and training

 

Number served in the activity;

Number completing training

 

Individually tracked by participant and directly charged to the fund source

 

Administrative support, Overhead, Indirect costs

 

Number of current program enrollees; Number of participant days in system; Share of direct benefits received or direct costs incurred in the other performance centers

 

Staff time spent by program or by activity such as payroll and accounting

 

Once the performance centers, related outputs, and levels of service have been identified and agreed to, the parties should create a document similar to a Program Planning Summary (PPS) that is currently used for some employment and training programs. The document outlines each major performance center by units of performance for each funding source. The PPS should be included in the RSA.

 

CASE STUDY

 

A case study will be used beginning here with Step 1 and continuing through Step 6 in the remaining chapters of the TAG. The example is intended to apply each step of the methodology to a practical set of circumstances.

 

Example

The JTPA, JOBS, and ES programs are integrating some of their program services. They agree to provide joint services in the following manner. The joint activities will be conducted in existing facilities. JOBS and JTPA staff will conduct all of the intake, registration and suitability assessment for all three programs. Job ready applicants will be referred directly to ES, and those requiring additional services will be referred to JTPA, JOBS, or an appropriate outside service. JTPA and JOBS staff will jointly conduct the case management and supportive service activities for JTPA and JOBS participants, with ES not participating in these two activities. ES staff will lead the job placement activity with limited staff support from JOBS and JTPA. JTPA and JOBS will directly charge to their individual programs the costs for participant training for their respective clients.

 

The three agencies in the example above have agreed that the performance centers and related outputs will be as follows:

 

(1) Intake: Take applications, determine eligibility, conduct initial needs assessment, and refer applicants to other available and appropriate services. Outputs measured by the number of new enrollments or registrants.

 

(2) Case Management: Provide counseling, ongoing assessment, and case management services. Outputs measured by the number of current enrollments.

(3) Supportive services: Provide child care and related services. Outputs measured by the number of current enrollments.

 

(4) Job Placement: Provide job development, job search, job readiness and employability skills, OJT placement, and unsubsidized job placement. Outputs measured by the number of participants placed into jobs.

 

Secondly, for each performance center the levels of service to be provided in total and by individual program have been quantified as shown in the following table. Since the effort needed to conduct each group of activities is very similar for each participating program, the performance goals have not been weighted.

 

 

TABLE 1

EXPECTED LEVEL OF OUTPUTS

(Annual Data)

 

ACTIVITY

 

JOBS

 

JTPA

 

ES

 

TOTAL

 

Intake

 

2,400

 

3,500

 

5,200

 

11,100

 

Case Management

 

 

2,400

 

 

3,500

 

0

 

 

5,900

 

Supportive Services

 

2,400

 

240

 

0

 

2,640

 

Job Placement

 

350

 

1,925

 

2,100

 

4,375

 

The partners have completed Step 1 by making decisions and reaching agreements that are summarized in Table 1. Specifically, they have:

 

* Identified the activities and services which they will conduct jointly

 

* Organized these activities and services into performance centers

 

* Identified an appropriate output measure for each performance center

 

* Quantified the number of outputs to be achieved within each performance center for the activity as a whole and for each partner agency.

 

The next step is to determine how the partners will provide the resources needed to conduct each of the activities. This is the subject of Step 2 as presented in the following chapter.

 

 

 

STEP - 2

Establish a Funding Plan

 

Once the performance centers have been identified and service levels established, the next step is to determine the resources that will be needed to achieve the objectives and which fund source will provide each of the needed resources. Each participating agency commits resources to the joint effort and decides up-front how to budget for its share of total costs. It is assumed that each fund source performed an assessment of its financial capabilities before developing the funding plan. It is also assumed that each organization is responsible for ensuring that the costs it pays for are allowable costs to the fund source.

 

This chapter presents alternative approaches that may be used for paying the costs of activities and services to be provided within each performance/cost center. Which specific costs are paid by each partner are negotiable among the partners, provided that each partner pays its equitable share of total costs as measured on a bottom-line basis. Methods used to determine each partner's fair share of the total costs are presented in Step 3 in the next chapter. Even though Steps 1, 2 and 3 are presented in separate chapters, the three steps are inter-dependent and performed together.

 

 

WHO PAYS FOR WHICH COSTS

 

If an equitable distribution of costs is achieved using a bottom-line measure of benefit, it is possible to employ a wider variety of methods to determine the types and amounts of specific items of cost that will be paid by each fund source or partner. When benefit is equitably shared on a bottom-line or overall basis, it is not necessary to calculate the proportionate share of each item of cost that "belongs" to each fund source. This provides greater flexibility for fund sources or partners to determine who will pay for which costs.

 

The rationale is similar to that for cost pooling, which is recognized as a valid method for aggregating costs for later distribution. When a cost is not directly charged to a single fund source, it is pooled with other costs and together these combined costs are subsequently distributed back to fund sources using a basis for allocation that does not directly measure how each individual item of cost should be shared. It is acceptable, under existing standards, to achieve an equitable distribution of costs for the pool of costs as a whole without having to allocate each individual item of cost, recognizing that it would require disproportionate effort to achieve any greater degree of precision. Likewise, after achieving an equitable distribution of costs on a bottom-line basis, it is feasible to apply a variety of methods to determine who will pay for each individual item of cost.

 

An agreement on how to plan for the payment of costs would generally take the following course.

 

* Joint agreement is reached on the total resources needed to conduct each of the joint activities. Resource considerations include staff, facilities, equipment, and other operating costs.

 

* Decisions about how shared activities will be funded, and each fund source's level of responsibility for each activity, are negotiated among the parties based on each party's ability to perform the activity, the types of resources available to each party, and other common sense factors. No fund source is required to participate in every activity or performance center.

 

* A budget is developed reflecting this service agreement. Each fund source's share of the total resources committed will correspond in amount to the value of the total benefits planned to be received in return, as measured on a bottom-line basis. (See Step 3 for a detailed discussion of this process.)

 

Determine Total Resources Needed for Each Performance Center

 

In Step 1 the partners identified both the types and amounts of services and activities that they would provide within each performance center. They must now determine the types and amounts of resources that will be needed to accomplish their program performance goals. For each performance center, decisions must be made about the number of staff needed to perform the work, the location and amount of office space needed to house the staff, the need for equipment, supplies, and other support for each activity.

 

 

Example

Programs A and B are jointly providing counseling and case management services within a performance center. They determine that there will be an average of 300 participants needing these services throughout the year and that 50 is the desired case load for each counselor, so that they will need a total of six staff (300 / 50) to provide this service. They also decide that the staff will be housed at one central location in Program A's facility. Each staff member will need an office containing the standard furniture, equipment and supplies, as well as a personal computer and case management software.

 

Decide Who Will Provide the Needed Resources

 

For each resource that is needed, the partners must decide who will provide that resource and who will pay for it. These decisions should be negotiated among the partners based on such considerations as the types of resources currently available to each party, which party is most able and experienced at performing the activity, which staff can meet any unique or technical requirements (eg. eligibility determination) that might expose a partner to liability, which approach is most cost effective, and other common sense factors.

 

Example

To continue the above example, the partners decide that Program A will provide the office space for the counseling and case management activity since its facility is centrally located and is less expensive to operate. Program A also has available and will provide the office furniture, equipment and supplies. The case management software will be purchased by Program A from an outside vendor. Program B will provide the six staff since its staff is already trained and vastly experienced in providing counseling services.

 

Develop a Funding Plan or Budget Reflecting These Agreements

 

Once decisions are made regarding which fund sources will provide the resources needed for each performance/cost center, a funding plan or budget should be developed. The parties should create a document similar to the Budget Information Summary (BIS) that is currently used for some employment and training programs. The document outlines which resources will be provided by the fund sources for each performance center. The BIS should be included in the RSA.

 

The funding plan or budget is used to determine which party will pay for specific costs, but it is not used as the basis for determining each party's allocable share of total costs. As discussed in detail in Step 3 in the following chapter, the application of the allocation base, not the budget, is used to determine whether the actual cost charges result in a fair distribution of costs.

 

DIRECT COST AND SHARED COST OPTIONS

 

There are a variety of approaches that may be taken in determining who will pay for which costs. The following example is designed to demonstrate some of those options but does not provide an exhaustive list of valid options.

 

Example

As with the previous example, Programs A and B agree to combine resources in delivering employment and training programs. They decide to jointly provide counseling and case management services to their respective participants out of one location. The parties agree that the joint activity will require six staff persons and appropriate facilities.

 

Traditional Approach: A common approach to allocating costs under this example would require that staff identify who they served by fund source, by either recording the amount of time spent or counting the number of participants served by each fund source. This information would be used to allocate staff costs. Facility costs would be allocated between the two programs in proportion to each program's share of staff costs or square footage of space used by each fund source.

 

For multi-funded programs, however, it is often not possible, reliable, or efficient for staff to identify participants served by fund source. In a One-Stop service center, for example, some services will be provided to individuals who have not yet been enrolled or who are enrolled concurrently in more than one program. The following options represent alternative ways of paying for and charging these same costs to individual fund sources. Assume that an equitable distribution of costs is being achieved on a bottom-line basis, so that it is not necessary to determine each fund sources's proportionate share of each type of cost.

 

Direct Cost Options

 

Option 1: The parties agree and can demonstrate that an equitable distribution of costs will occur if Fund Source A provides the facility and one staff person for the joint effort while Fund Source B provides five additional staff persons. Fund Source A pays all of the facility costs and one staff person's costs, and charges these costs as direct costs to its own funds. Fund Source B pays for the costs of its five staff persons as direct charges to its own funds. Both A and B incur and pay for only those costs that are charged as direct costs to their respective fund sources. No further cost allocation is performed, and the year-end analysis is used to reconcile any variances between planned and actual results.

 

Option 2: In addition to counseling and case management, the joint program also provides job placement services. Fund Source A provides the facility and all six staff persons needed for the counseling and case management activity and charges all of these costs as direct costs to its own funds. Fund Source B pays for entirely different services -- job placement services -- as direct costs to its own funds. No further cost allocation is performed, and the year-end analysis is used to reconcile any variances between planned and actual results.

 

Shared Cost Options

 

Option 3: During the year Fund Source A directly pays for the costs of the facility and one staff person, and Fund Source B directly pays for five staff persons, as in Option 1 above. However, the total costs for the counseling and case management activity are pooled, and the amount allocable to each fund source is calculated based on the relative number of participants enrolled in each program throughout the year. Each program is thus allocated its share of the actual cost of services provided to its own participants based on the average cost per unit of service incurred during the period. The year-end analysis is used to reconcile any variances between the amount of direct costs paid and the allocable share of the costs of the activity. One fund source may need to reimburse the other, or roll forward an adjustment, to compensate for any program performance or cost variances.

 

Option 4: Fund Sources A and B combine their resources to contract with a third party to provide this service. When the monthly billing is received, the costs are paid by A and B in proportion to each program's relative share of enrollment during the billing period.

 

Option 5: Fund Source A provides all of the resources and services and charges a fee for the units of service provided to the participants in each program. The year-end analysis is used to reconcile any variance between the revenue earned from the fees charged and the actual cost of providing the services, and to make appropriate adjustments in the amount of the fee for the following year.

 

ADDITIONAL TERMS

 

The key terms and concepts that provide the foundation for the TAG's methodology have been presented in the Overview Chapter. The following additional terms relate specifically to Step 2 of the process.

 

Full Disclosure of Revenue and Costs

 

Full disclosure of revenue and costs means that each partner agency provides full disclosure of information relating to its own revenues and costs associated with the joint activity. In the integrated program environment, organizations need to determine the full cost of providing services and negotiate the share of resources that they will plan to use. That analysis cannot be fairly made unless all parties agree to fully disclose their revenues and costs associated with the joint effort.

 

The full cost is the sum of (a) the costs of resources consumed by the funding sources that directly or indirectly contribute to outputs, (b) the costs of overhead and other services provided by all participating funding sources, and c) the costs of relevant activities and services it receives from third party entities.

 

Full disclosure is needed at every stage of the project. Full disclosure is needed up-front in order to accurately estimate the total cost of providing services and each partner's share of those costs. For example, if an agency is providing two staff for a joint activity, that agency must disclose the actual costs for those staff to the other participating agencies.

 

Full disclosure is also needed when the parties are negotiating resource commitments. Each fund source needs to assess its own ability, and that of its partners, to share in the costs of service provision. A fund source's participation in any type of cost may be limited by the amount of its total resources, the amount of resources available for any particular type of cost, or the allowability of the cost to that fund source. Although each item of cost is not required to be shared on an equitable basis, it is necessary to complete an analysis to demonstrate that each fund source will provide an equitable share of resources to the overall delivery of services.

 

Finally, full disclosure of actual costs and revenues is needed at the end of the project or the funding period. This information is used to verify that each partner agency actually did what it agreed to do and incurred the costs that it had planned to spend. Full disclosure is also needed to determine whether there are any material variances in costs and whether any adjustment to the resource sharing agreement is needed.

 

Example

As part of a joint effort, Program A is conducting all of the intake services for several fund sources on a fee basis. Full disclosure is required of Program A to determine its costs of providing this service and to support its fee structure. At year-end Program A must also fully disclose the actual results of operations in order to analyze actual costs incurred relative to revenues received. Variances between planned and actual results must be addressed and resolved among the participating fund sources.

 

Valuation of Assets at Cost

 

A corollary to full disclosure is the valuation of assets at cost. When fund sources agree to share resources, the value of those resources must be determined in order to negotiate each program's share of total costs.

 

All assets must be valued at cost. The value of personal and non-personal services must be valued at the actual cost to the fund source providing the resource. It is not allowable to value assets at fair market value, or to depreciate the cost of an asset that has already been fully expensed to a grant. Valuation of assets is discussed at greater length in Appendix 1.

 

Example

Fund Source A is providing the facility and Fund Source B is providing the staff. The value of the facility contributed by A is the actual cost to A of providing that resource, not the fair market value of the facility. Likewise, the value of the staff being contributed by B is the actual cost to B of providing the staff resources.

 

Incremental Costs

 

Incremental costs are immaterial amounts of marginal or added costs that increase total costs when additional services are provided or existing resources are shared with new fund sources. Traditionally, cost sharing arrangements have been approved only when the participating fund sources agreed to pay their proportionate share of all joint costs. Generally, it has not been acceptable to charge a fund source for only those additional costs that its participation brings to a joint effort. Some anomalies have resulted which at times have precluded common sense approaches to cost allocation and which have deprived programs of the additional benefit that could have been obtained. In order to create a more flexible approach under these circumstances, a limited use of the incremental-cost approach for allocating costs is being provided.

 

It is appropriate, under limited circumstances, to have a fund source pay only for the incremental costs that its participation brings to the joint project, rather than require the fund source to pay a proportionate share of the total costs. The incremental cost approach may be used when the costs are immaterial and any one of the following conditions also exist:

 

* a) Existing property, plant, and equipment are shared with other fund sources at no additional fixed costs and without any limitation or reduction in use to the owner/lessee.

 

Example

Fund Source A allows another program to use its facilities after hours in order to operate a short-term after-school program for at-risk youth. In order to do so, there are additional insurance and utility costs. The youth program pays for the additional insurance and utility costs without paying rent for use of the facility.

 

* b) An additional fund source joins an existing multi-funded program delivery system with less than one quarter of the operating year remaining.

 

Example

With more than three quarters of the operating year completed, the existing parties to a multi-funded program agree to include another fund source in its joint effort for the remainder of the year and continuing into the following year. All fixed costs have already been budgeted for the current year and will be paid under the existing agreement. It is acceptable for the additional fund source to pay only the incremental costs that its participation brings to the total costs of the project for the remainder of the year, after which it will fully participate in the costs of the project.

 

* c) There are added benefits, either financial or non-financial but nevertheless measurable, that accrue to the fund sources during the operating year and that in effect offset what would have been the amount of the additional member's share of the fixed costs.

 

Example

The Unemployment Insurance (UI) program locates a claims taker in previously unused space in a satellite office of the local job training program. The co-location arrangement allows the job training program to immediately refer potential claimants to the UI staff person, and also to more easily receive referrals from the UI program for dislocated workers. The additional benefit to the job training program and its participants is sufficient to warrant charging the UI program only for the incremental costs that its participation brings.

 

Historical Performance Data (Prior Period Data)

 

Historical performance data is actual data from a prior period that is used in planning for the allocation of costs in the current period. The prior period data must provide a reliable indicator of future costs, effort or performance. The use of this approach is helpful to the user in providing predictable cost allocation results and in providing an up-front data base for allocating costs as they are incurred rather than waiting until the end of the period.

 

This approach is limited to the types of data and to the periods of time during which prior period activity provides a reliable forecast of future activity. For these conditions to exist, the people and organizations involved in the activity, the nature of the activity itself, funding levels, and other similar variables must remain fairly constant over time, or anticipated variations can be adjusted for in the formula. Some examples of the possible use of this approach follow.

 

* A staff person whose duties do not significantly change from one period to the next could use the results of prior period time distribution records as the basis for planning for the allocation of future time charges (see the additional discussion on time distribution below).

 

* The time or cost of performing intake functions in a prior period could be used to value the amount of resources planned to be used by the funding source performing intake for the coming year.

 

* The 60/40 ratio of actual job placements shared between two programs in the past year could be used to plan for the allocation of the costs of this activity between the two programs in the following year, subject to year-end adjustments.

 

Time Distribution

 

There may be occasions when it is necessary to use staff time distribution information as the basis for allocating certain types of costs. This information can be collected using historical information on time charges that does not rely on the collection of daily time records from all employees. Such methods of data collection are less labor intensive than the conventional daily time sheet and therefore save on the amount of staff time and dollars spent in the data collection process while still providing a reliable basis for allocation. Time distribution alternatives are discussed in more detail in Appendix 1.

 

It is appropriate to use historical information on time charges for staff for various activities as projections for allocating staff and related costs, provided that the projection is corroborated by another data source. Some possible sources of corroboration include the following:

 

* Supervisory certification: use of the immediate supervisor's certification that the employee has spent all of his/her time on a single project or activity, or in a manner consistent with the plan for the individual

* Sampling: use of a statistically valid sample performed, at a minimum, during each quarter

 

* Prior period data: use of validated data from a previous time period to allocate current period staff time, provided that employees are involved in activities that remain constant from one period to the next

 

* Exception reporting: use of a standard distribution of time based on prior period or other appropriate data, and modified for any variations from the norm on an exception basis

 

* Sign-in: use of a sign-in and/or sign-out procedure to validate a person's use of space or presence in the office

 

* Workload measures: use of activity counts or other appropriate workload measures to document how staff time was spent.

 

Reconciling Cost Center and Cost Category Costs

 

When programs are also required to report costs by cost category, such as training, supportive services, and administration, it would simplify the accounting and reporting process if each performance and cost center contained only one primary cost category. In JTPA, for example, the intake/eligibility/initial assessment performance center would contain costs chargeable to the training-related cost category in Title II and to the basic readjustment services cost category in Title III. Likewise, assessment/case management, basic skills, and vocational skills could each be charged to the cost category of direct training or retraining.

 

There will be instances, however, when the cost centers and cost categories may not correspond exactly. When this occurs, the costs within the cost center may be charged in their entirety to the primary cost category if the amount of costs associated with secondary cost categories is not material (see the detailed discussion on material cost thresholds in the Overview chapter). If the amount of costs associated with secondary cost categories is, in fact, material, then it will be necessary to identify a basis for allocating the costs within the cost center to the various cost categories.

 

Example

The 5% materiality threshold for the counseling cost center is $25,000. Program A's counseling staff also performed some intake work on a limited basis at a cost of $15,000. The costs of intake are normally chargeable to a cost category other than the one to which counseling costs are charged. The amount of $15,000 in this example is not material and does not need to be deducted from the counseling cost center and charged to the intake cost category.

 

If in the above example the amount of intake costs being incurred by the counseling staff is increased to $30,000, the amount then becomes material and would have to be deducted from the counseling cost center and charged to the intake cost category.

 

 

CASE STUDY (continued)

In Step 1, the partners of the multi-funded service center establish performance centers and the level of activities and services that will be provided to participants in each program (Table 1 in Step 1). In Step 2, the partners establish a funding plan to support the expected level of outputs of each program as shown in Table 2 below.

 

 

 

 

 

 

 

 

 

 

TABLE 2

RESOURCES COMMITTED TO ACTIVITIES

(Annual Data)

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

TOTAL

 

Intake

Facilities

Staff - 6

 

 

 

$70,000

 

 

$120,000

 

$50,000

 

 

$50,000

$190,000

 

Case Management

Facilities

Staff - 7

 

 

$30,000

$175,000

 

 

$30,000

$60,000

 

 

 

 

$60,000

$235,000

 

Supportive Service

Facilities

Staff - 4

 

 

$30,000

$70,000

 

 

$70,000

$60,000

 

 

 

 

$100,000

$130,000

 

Job Placement

Facilities

Staff - 5

 

 

$35,000

 

 

$10,000

$30,000

 

 

$60,000

$144,000

 

 

$70,000

$209,000

 

TOTAL:

 

$410,000

 

$380,000

 

$254,000

 

$1,044,000

 

The partners have completed Step 2 by making decisions and reaching agreements that are summarized in Table 2. Specifically, they have:

 

* Determined the number of staff and the types and amounts of other resources needed to perform the activities within each performance center

 

* Decided which partner will provide and pay for each of the resources that have been identified

 

* Developed a funding plan or budget which reflects the resource commitments made by each partner and agreed to by all the partners.

 

The funding plan or budget is used to determine which party will pay for specific costs, but it is not used as the basis for determining each party's allocable share of total costs. As discussed in detail in Step 3 in the following chapter, the application of the allocation base, not the budget, is used to determine whether the planned cost charges result in a fair distribution of costs. Before beginning to operate the program, the partners must complete Step 3 in order to verify that each partner will be paying its fair share of the total costs.

 

STEP - 3

VERIFY

EQUITABLE BENEFIT

 

 

The program performance objectives (Step 1) and the funding plan (Step 2) should be negotiated among the parties so that in Step 3 they can demonstrate that the planned distribution of program services and costs provides equitable benefit to all funding sources. Step 3 requires the parties to demonstrate to the satisfaction of each other, their auditors, and oversight agencies that the share of total funds that each party is committing to the joint effort corresponds to the share of total benefit that each party will receive in return. Step 3 is integral to and an essential part of the planning process and cannot be separated from Steps 1 and 2. It is presented here as a separate step in order to single it out in importance as a critical step in the planning process.

 

It is important that all parties agree on the critical program performance and cost factors that will be used to measure benefit so that an equitable distribution of costs is obtained. That measurement of benefit consists of comparing the levels of services to be received by each fund source with the costs to be paid by each fund source, by using an appropriate basis to determine what is each party's allocable share of the total planned costs. Prior to finalizing the agreement, therefore, there must be an up-front analysis conducted to demonstrate that there is an equitable distribution of costs/benefits being planned using a bottom-line measure of benefit. If the program and cost plans do not meet this test, those plans must be revised until it can be demonstrated that an equitable distribution of planned costs will be achieved.

 

This chapter presents an approach for verifying that an equitable distribution of costs is being planned using outputs as the allocation base and measuring benefit on the bottom-line.

 

VALUING BENEFITS RECEIVED FROM PLANNED OUTPUTS

 

By establishing performance and cost centers and identifying appropriate outputs to be obtained in each, it is possible to use this output information to determine each fund source's share of the project's total benefits and costs. An output basis for allocating costs employs a bottom-line approach for achieving an equitable distribution of costs. It can be used to determine the costs of the outputs allocable to any one program and the value of the benefits received from those outputs.

 

Compute the Unit Cost of Planned Outputs

 

The first step is to compute the unit cost of the outputs planned to be attained in each performance/cost center. The unit cost is determined by dividing the total planned costs for the performance/cost center by the number of planned outputs in order to obtain an average cost per unit of output. If the total costs for an activity are planned to be $200,000 and the planned outputs are 1000, then the unit cost of that activity is planned at $200 ($200,000 / 1000 = $200).

 

Example

Programs A and B established a performance/cost center to operate a joint intake, initial assessment, and referral center and a separate performance/cost center for counseling/case management. It was agreed that the relative number of persons enrolled in each program would be the basis for allocating costs between the two programs. The project planned the following costs and outputs.

 

 

 

 

Intake

 

Counseling

 

Total Planned Costs

 

$200,000

 

$500,000

 

Total Planned Outputs

 

1,000

 

1,000

 

Planned Unit Cost per Output

 

$200

 

$500

 

The average unit cost is planned to be $200 for the intake activity and $500 for the counseling activity.

 

 

 

 

 

Compute the Value of Each Program's Share of the Planned Outputs

 

The value (benefit) of each program's share of the planned outputs is determined by multiplying the planned unit cost per output by the number of outputs planned for each program. If the planned unit cost is $200 and the planned number of outputs is 700, then the value of planned outputs is $140,000 ($200 x 700 = $140,000). Continuing the above example, the value of the planned outputs is as follows.

 

 

 

 

Planned Unit Cost

 

Planned Outputs

 

Value of Outputs

 

Program A: Intake

 

$200

 

700

 

$140,000

 

Counseling
 

$500

 

700

 

$350,000

 

Combined Total
 

-

 

-

 

$490,000

 

Program B: Intake

 

$200

 

300

 

$60,000

 

Counseling
 

$500

 

300

 

$150,000

 

Combined Total
 

-

 

-

 

$210,000

 

The benefits expected to be received from the planned outputs for both the intake and counseling activities are $490,000 for Program A and $210,000 for Program B.

 

COMPARING PLANNED BENEFITS AND PLANNED COSTS

 

In order to verify that the program plan and cost plan (from Steps 1 and 2) are reasonable and equitable to all parties, the share of total funds that each party is planning to provide must correspond to the share of total benefits that each party is planning to receive. In Step 2 as presented in Chapter 2, the parties planned which specific costs and the total amount of costs that would be paid by each program. In the computations performed above, the value or benefit of the outputs planned for each party was determined for each performance/cost center and in total. The next step is to determine whether there is equivalence between the planned costs to be paid and the planned benefits to be received by each party.

 

Bottom-Line Comparison

 

The comparison can be made on a bottom-line basis by comparing total planned benefits with total planned costs. The following table shows this comparison for the example that is continued from above.

 

 

 

 

Program A

 

Program B

 

Total Planned Benefits

 

$490,000

 

$210,000

 

Total Planned Costs

 

$495,000

 

$205,000

 

Percent Variance

 

-1.0%

 

+2.4%

 

The comparison is a variance expressed as the percentage by which benefits are greater than (+) or less than (-) costs. For Program A the difference between planned benefits and planned costs is -$5000 or -1.0% {($490,000 - $495,000) / $495,000 * 100}. For Program B the difference is $5000 or +2.4% {($210,000 - $205,000) / $205,000 * 100}.

 

Applying the Materiality Threshold

 

The comparison between planned benefits and planned costs yields a result that is expressed as a percent variance. In the above example the variance is -1.0% for Program A and +2.4% for Program B. If the variance is less than 5% for each fund source, then the variance is not considered to be material. In this case the plan is validated as reasonable and equitable to all parties. The plan can then be used as the basis for providing services and paying costs.

 

Revising the Plan

 

However, if the results of the comparison between planned costs and planned benefits yield a variance that is greater than 5% for any one fund source, that variance is material and the plan must be revised. The plan can be revised by either adjusting the amounts of costs planned to be paid by each fund source and/or adjusting the levels of service that each fund source is planning to receive. Until the plan for each fund source reaches a level of equity that falls within the +/-5% materiality threshold, the plan may not be used as the basis for operating the program and paying costs.

 

Varying Cost Rates

 

Different fund sources may pay different amounts for the same or similar services. This is often true for staff salaries and fringe benefits. It is possible, but not necessary, to factor in the effects of varying cost rates by having the fund source with the higher cost rates plan to pay for an additional amount of the total costs above the level that it would otherwise pay for its share of the planned outputs. The additional amount that the fund source would plan to pay is equivalent to the amount of additional costs that its participation brings to the other partners in the project.

 

RECONCILING THE PLAN TO ACTUAL RESULTS

 

The funding plan or budget is used to determine which party will pay for specific costs, but it is not used as the basis for determining each party's allocable share of total costs. As discussed throughout this TAG, the application of the allocation base, not the budget, is used to determine whether the actual cost charges result in a fair distribution of costs.

 

Throughout the project period, costs are being paid by the fund sources in accordance with the funding plan. The actual results and cost of performance achieved are not fully known, however, until the end of the period. Therefore, it is necessary to reconcile cost and performance information throughout the operating period to assure equity to all of the fund sources. This is done by comparing planned and actual performance, planned and actual costs, identifying any variances, and making the necessary adjustments. The process of analyzing performance and adjusting for variances is discussed in detail in Chapters 5 and 6. This process mirrors the approach presented in OMB Circular A-87, Attachment B, Section 11h (May 17, 1995) which authorizes the interim use of budget estimates for time distribution until adjustments can be made for actual results.

 

CASE STUDY (continued)

 

The case study that was begun in Step 1 is continued here. In Step 1 the parties identified the performance centers and the levels of activities and services that would be provided to participants in each program (Table 1 in Chapter I). In Step 2 the parties agreed to the funding plan for the multi-funded service center (Table 2 in Chapter II). The purpose of Step 3 is to determine whether this program and cost plan will produce an equitable distribution of costs.

 

The unit cost of the activities being planned in each performance/cost center is developed by dividing the total planned costs for each performance/cost center by the number of planned outputs for that performance/cost center, as follows.

 

 

ACTIVITY

 

Output Units

 

Total Costs

 

Unit Costs

 

Intake

 

11,100

 

$240,000

 

$21.62

 

Case Management

 

5,900

 

$295,000

 

$50.00

 

Supportive Services

 

2,640

 

$230,000

 

$87.12

 

Job Placements

 

4,375

 

$279,000

 

$63.77

 

Table 3 below presents the allocable share of planned costs by activity that each fund source will benefit from, which is derived by multiplying the number of units of service (number of participants to be served by each fund source from Table 1) by the unit cost for each activity. The last row in the Table provides a bottom-line total of benefits that each program plans to receive from all of the jointly conducted activities.

 

 

TABLE 3

ALLOCABLE SHARE OF BENEFITS

BY ACTIVITY AND FUND SOURCE

 

 

ACTIVITY

 

JOBS

 

JTPA

 

ES

 

Intake

Participants

Unit Cost

Planned Benefits

 

 

2,400

$21.62

$51,892

 

 

3,500

$21.62

$75,676

 

 

5,200

$21.62

$112,432

 

Case Management

Participants

Unit Cost

Planned Benefits

 

 

2,400

$50.00

$120,000

 

 

3,500

$50.00

$175,000

 

 

0

-

$0

 

Supportive Services

Participants

Unit Cost

Planned Benefits

 

 

2,400

$87.12

$209,091

 

 

240

$87.12

$20,909

 

 

0

-

$0

 

Placements

Participants

Unit Cost

Planned Benefits

 

 

350

$63.77

$22,320

 

 

1,925

$63.77

$122,760

 

 

2,100

$63.77

$133,920

 

Bottom-Line Total of Planned Benefits for All Activities

 

 

 

$403,303

 

 

 

$394,345

 

 

 

$246,352

 

The planned benefits to be received from all activities must next be compared with the amount of costs that each party is planning to pay for the joint effort, in order to determine whether the program performance plan and the funding plan are reasonable and equitable. The bottom-line analysis of the value of benefits to be received from planned program outputs compared with planned costs to be paid is presented in Table 4 that follows.

 

 

TABLE 4

COMPARISON OF BENEFITS FROM EXPECTED OUTPUTS

AND

PLANNED COSTS

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

Benefits from Expected Outputs (Table 3 above)

 

$403,303

 

$394,345

 

$246,352

 

Planned Costs (Table 2 in Chapter II)

 

$410,000

 

$380,000

 

$254,000

 

Percent Variance between Planned Benefits and Costs

 

-1.6%

 

3.8%

 

-3.0%

 

Applying the 5% materiality threshold, the variances in Table 4 are immaterial and indicate that all three programs are planning to pay for costs equitable in amount to the benefits planned to be received.

 

By completing the validation process in Step 3, the parties have been able to verify that the planned program performance levels and total resource commitments are equitable to each fund source. This demonstrates that if the program operates according to plan it will achieve an equitable distribution of costs and benefits. This allows the parties to begin operating the program and charging costs in accordance with the plan. As will be discussed in subsequent chapters, the parties must ensure along the way that the program is actually operating at planned levels and that any significant or material variances from plan are identified and corrected.

 

STEP - 4

TRACK AND REPORT RESULTS

 

 

After completing the program performance and funding plans as described in Steps 1 and 2 and verifying that the plans are equitable to all parties as described in Step 3, the actual operation of the joint project and the attendant gathering of program and cost information can begin. It is critical to track costs actually incurred and outputs actually obtained in order to ensure that actual results of operations meet planned expectations. Since the plan is being used as the basis for charging costs to individual fund sources during the period, the partners need up-to-date information to continuously verify that the plan does approximate reality and is appropriate to use for charging costs. If substantial deviations from plan occur and they are not promptly corrected, the plan loses its validity as the blueprint for charging costs.

 

A wide range of administrative functions must be performed during the year in accordance with agreements reached among the parties and documented in the Governance Agreement as discussed in Appendix 2. This chapter is limited to the accounting functions that are performed during the operating period.

 

 

ASSIGNING RESPONSIBILITY

 

All parties must have a clear understanding of who is responsible for conducting the wide range of administrative and accounting functions that must be performed during the operating period. These understandings should be documented in the Governance Agreement, including the essential accounting and MIS functions that are conducted throughout the operating period. At a minimum, the following functions should be clearly assigned:

 

Recording actual performance and expenditures in the MIS and accounting systems as prescribed in the Governance Agreement;

 

Reporting actual program performance and expenditures against planned levels;

Analyzing the actual results of operations in comparison with planned program performance and expenditure levels;

 

Notifying all parties of all instances in which significant program performance and material cost variances occur, especially variances that result from failed performance;

 

Identifying the appropriate corrective actions needed to be taken to improve program and expenditure performance; and

 

Monitoring all phases of the agreement to ensure that all parties are adhering to the plan and implementing all corrective actions.

 

 

MIS AND ACCOUNTING SYSTEMS

 

The partners must decide whether the MIS and accounting systems will be centralized or maintained separately by each partner. This decision is one of several that must be made regarding how the joint effort will be organized and managed. Decisions about organizational structure, management of daily operations, and the responsibilities of each partner need to be clearly established and documented in the Governance Agreement.

 

In order to track and report the results of operations, the partners must be able, at a minimum, to generate program and expenditure reports on the activities that are being conducted jointly. Reports on expenditures and program services must be prepared for each performance/cost center and for the project as a whole. The reporting elements should match the types of resources and program services that have been identified in the program performance and funding plans. This can be accomplished by either establishing a centralized system or maintaining existing systems.

 

The partners may decide to centralize the MIS and accounting systems by assigning this administrative function to one of the partners. That partner then could maintain or modify its existing systems to record financial transactions, track program services, and prepare reports for the entire project. It is also possible, but perhaps less probable, that the partners may decide to establish totally new MIS and accounting systems for the joint effort. The partners are more likely to choose this option when they are merging to form a new organization and delivery system.

 

 

It is equally acceptable for the partners to continue to use their existing MIS and accounting systems to separately record the costs that each partner incurs and the services that each program participant receives. This option is more likely to be chosen when the individual partners continue to maintain their separate identities, organizational structures, and administrative systems. However, the program and expenditure information from these separate MIS and accounting systems must be aggregated into a joint report on the results from each performance/cost center and the project as a whole. Responsibility for preparing joint reports should be clearly assigned.

 

 

FREQUENCY OF REPORTING

 

Costs are accumulated daily throughout the accounting period and charged to the individual programs on a regular basis in accordance with the funding plan. Program and cost performance should be reported as frequently as needed to properly manage the program and meet each entity's own reporting requirements.

 

In order to perform the analysis called for in Steps 5 and 6, actual program and cost performance should be reported at least quarterly. It is highly recommended, however, that more frequent or monthly reporting be instituted in order to identify and track performance trends more readily. This is especially critical for program activities which are variable from one period to the next and for tracking the effect of corrective action plans instituted by the partners.

 

Whether reporting is performed by a single entity or by each individual party, the reported information should be consolidated into a single report by performance/cost center. This will provide the information needed to track actual performance against plan and to compute the full cost of providing each type of service or activity.

 

 

GUIDANCE ON CHARGING COSTS

 

There are several sources of guidance for charging costs, both direct and indirect. Among them are the cost principles contained in OMB Circular A-87 for governmental organizations, A-122 for not-for-profit organizations, program-specific regulations, and the JTPA Financial Management Technical Assistance Guide (TAG) issued by the Employment and Training Administration in 1995. Chapter 4 of the JTPA Financial Management TAG on Cost Allocation and Cost Pooling is a useful reference for pooling and allocating costs. Rather than repeat it here, we refer the reader to that TAG.

OMB Circular A-87 is a good source of guidance for several reasons. Employment Service and Unemployment Insurance, as well as other federally funded programs, are governed by A-87 as revised in 1995. The programs of other Federal agencies that may be involved in one-stop delivery systems may also be covered by A-87 or A-122. Processes and methodologies for gathering, pooling, and charging costs for these programs must comply with the requirements of the OMB Circulars. Because the JTPA program is involved in the one-stop cost sharing situations with these other programs, the Circulars can affect the guidance for JTPA as well.

 

The two broad approaches to charging of costs to benefitting programs are 1) to direct charge those costs which can be specifically identified as benefitting a program and 2) to pool and allocate those costs which are difficult to specifically identify as benefitting specific programs. In either approach the cardinal rule is that the program bearing the costs must have received a benefit from having incurred the costs. Historically, such benefit has been determined based on actual events. Budgets and other estimates have not been acceptable as a basis for the assignment of costs. There is no change in this principle. The TAG advocates the use of the financial plan as a basis for paying and charging costs on an interim basis with necessary adjustments made to actual at the end of the operating period. The financial plan is used much the same way a formula is used, the formula remains the same but the data used in it varies. For example, costs actually incurred and outputs actually accomplished are the variables which, when inserted into the formula, result in the allocation of actual costs. Using an interim cost assignment methodology based on the financial plan with less frequent settling-up between parties is meant to reduce the administrative burden.

 

OMB Circular A-87, Attachment B, Section 11.h(5)(e) provides guidance applicable to staff salary and benefit costs for the approach outlined in this TAG:

 

"Budget estimates or other distribution percentages determined before the services are performed do not qualify as support for charges to Federal awards but may be used for interim accounting purposes, provided that:

 

The governmental unit's system for establishing the estimates produces reasonable approximations of the activity actually performed;

 

At least quarterly, comparisons of actual costs to budgeted distributions based on the monthly activity reports are made. Costs charged to Federal awards to reflect adjustments made as a result of the activity actually performed may be recorded annually if the quarterly comparisons show the differences between budgeted and actual costs are less than ten percent; and

 

The budget estimates or other distribution percentages are revised at least quarterly, if necessary, to reflect circumstances."

 

This means the financial plan is acceptable as a basis for charging costs on an interim basis, but costs must ultimately be charged to programs based on some actual measure of benefit received. To do so requires the use of cost and data tracking systems that measure and report what actually happened.

 

 

 

 

 

 

 

 

 

 

 

 

 

STEP - 5

CONDUCT INTERIM & YEAR-END ANALYSES

 

Most of the steps in the TAG are tasks which program and fiscal managers conduct on a regular basis, such as upfront planning, budgeting, tracking performance, comparing actual and planned results, and correcting for deviations or variations that occur during the year. Planning and budgeting were central to Steps 1-3, while Step 4 focused on accounting for program performance and costs.

 

Step 5 is also a common analytical task and involves comparing actual and planned performance and costs, identifying problem trends, and taking corrective actions. After-the-fact analysis comparing actual data to planned data should be performed at regular intervals during the operating period and at year-end. If the performance and cost plans are equitable, then the accomplishment of the objectives in the plan demonstrates that equitable benefit has been obtained. Interim and year-end analyses are conducted to determine if planned participant and cost objectives were met and if equitable benefit was thereby received.

 

It is necessary to reconcile cost and performance information throughout the operating period to assure equity to all of the fund sources by year-end. This is done by comparing planned and actual performance, planned and actual costs, identifying any variances, and making the necessary adjustments. The process of analyzing performance and adjusting for variances is discussed in detail in Steps 5 and 6.

 

The term "year-end" is used here to identify a period in time, the end of the operating or funding period, rather than a length of time. The length of that period could be more or less than a twelve month period, as discussed further below. For most programs, however, the year-end would cover a twelve month period corresponding to the funding year, the fiscal year, or the program year.

 

 

 

INTERIM ANALYSIS

 

An interim analysis of actual vs. planned results should be performed within each performance/cost center as a standard procedure in assessing performance and identifying appropriate corrective actions.

 

An interim analysis:

 

• Is conducted, at a minimum, on a quarterly basis

• Determines whether and to what extent the performance and cost objectives are being attained (analyses of planned vs. actual results)

• Identifies variances between planned and actual performance and planned and actual costs

• Determines appropriate corrective actions to alleviate variances.

 

The analysis will indicate whether performance and cost objectives are being met and will identify all variances between planned and actual performance and costs. At a minimum, any variance exceeding +/-15% in program performance areas and +/-5% in costs should be flagged for corrective action. The causes for all variances, however, should be determined and appropriate corrective action identified. The variations may result from changes in economic conditions, poor planning, poor performance by a service provider, changes in funding levels, or other reasons. Depending on the cause of the variance, corrective action could include taking steps to improve performance or redefine performance or cost objectives. One objective of the analysis is to identify and correct all significant and material variances before the end of the operating period.

 

The interim analysis should include, at a minimum, the following factors within each performance/cost center and for each fund source:

 

• actual participant outputs vs. planned participant outputs

• actual expenditures vs. planned expenditures.

 

The interim analysis of actual vs. planned results is performed at least on a quarterly basis. The analysis may be conducted more frequently as agreed to by the parties. The frequency and scope of the review should be stated in the RSA.

 

Example

Programs A and B combined their efforts and planned to achieve 200 job placements during the quarter, of which 100 are planned for each program. At the end of the quarter 98 participants (98%) in Program A and 82 participants (82%) in Program B were placed into jobs, for a combined total of 180 placements (90% of 200). The variance from planned performance is insignificant for the project overall at 10% (100%-90%) and for Program A at 2% (100%-98%), but the variance for Program B is significant at 18% (100%-82%). The causes of the under-performance in Program B are determined and appropriate corrective actions are identified to compensate for the significant variance. Improving the performance in Program B will also have the effect of improving the overall success rate in this activity.

 

A more detailed example of an interim analysis is contained in Table 5 of the case study at the end of this chapter.

 

 

YEAR-END ANALYSIS

 

The year-end analysis is comprised of an interim analysis conducted at year-end plus some additional tasks. It should be conducted as agreed among all parties. The analysis is intended to answer the questions of whether each funding source did what it was supposed to do, whether the planned program outputs were achieved, whether the cost objectives were met, and what needs to be done to improve performance in the future. The year-end analysis:

 

• Is conducted at year-end or on an annual basis;

 

• Includes a complete analysis of planned vs. actual data at year-end; the analysis measures the outputs achieved, costs incurred, and unit cost per participant by performance/cost center for each participating agency;

 

• Identifies all performance and cost variances that must be adjusted as described in Step 6 in the next chapter.

 

The year-end is usually defined as the end of the operating or funding year. For many programs the operating period is one year, so that the year-end analysis could be conducted at the end of the fourth quarter of a four-quarter program period. Other programs have funding periods that span more than one year and thus could conduct the analysis over a longer period of time. Regardless of the length of the operating period, however, it might be advantageous to the partners to perform the year-end analysis and adjust for variances at some other point before the end of the cycle, such as at the end of the third quarter of a four quarter year, so that the results of the analysis could be adjusted in the fourth quarter instead of being rolled forward into the next year. Conducting a year-end analysis at the end of the third quarter would also provide more timely information for planning for the next year and could also accommodate differing program-year ending dates among the participating fund sources. Regardless of the timing of this step, it should include the entire period of time that has elapsed since the last year-end adjustments were made.

 

Example

Programs A and B operated a joint intake, assessment and job referral center. The performance and funding plan and actual results achieved at year-end are presented below.

 

 

 

 

Program A

 

Program B

 

Total Project

 

a) Planned Enrollments

 

700

 

300

 

1,000

 

b) Actual Enrollments

 

660

 

290

 

950

 

c) Percent of plan achieved

 

94%

 

97%

 

95%

 

d) Funding plan

 

$140,000

 

$60,000

 

$200,000

 

e) Actual costs paid

 

$137,000

 

$57,000

 

$194,000

 

f) Percent of plan achieved

 

98%

 

95%

 

97%

 

g) Planned Unit Cost (d / a)

 

-

 

-

 

$200

 

h) Actual Unit Cost (e / b)

 

-

 

-

 

$204

 

The difference between planned and actual enrollment for both Programs A and B is not significant since the percent of planned performance achieved (line c) is within a +/-15% variance range. Likewise, the difference between planned and actual expenditures for both programs is not material since the percent of planned costs achieved (line f) is within a +/-5% variance range. The actual unit cost of $204 is above the planned level of $200 by $4 or 2%, which indicates that the cost of the activity was on target.

 

CASE STUDY (continued)

 

To continue the case study from the previous chapters, Table 5 compares planned participant output levels vs. actual participant output levels, and planned expenditures vs. actual expenditures, for the second quarter for all performance/cost centers. A threshold of 15% is used to determine an acceptable participant level of performance and a threshold of 5% is used to determine an acceptable expenditure level.

 

TABLE 5

INTERIM ANALYSIS OF ACTUAL OUTPUTS AND COSTS

TO PLANNED OUTPUTS AND COSTS BY ACTIVITY

(2nd Quarter)

 

PLANNED VS. ACTUAL

PARTICIPANTS SERVED

 

 

PLANNED VS. ACTUAL COSTS

 

ACTIVITY

 

PLAN

 

ACTUAL

 

% PLAN

 

% VAR.

 

PLAN

 

ACTUAL

 

% PLAN

 

% VAR.

 

Intake

JOBS

JTPA

ES

TOTAL

 

 

1,200

1,750

2,600

5,550

 

 

1,050

1,625

2,250

4,925

 

 

88%

93%

87%

89%

 

 

-12%

-7%

-13%

-11%

 

 

$ 35,000

$ 60,000

$ 25,000

$120,000

 

 

$ 34,500

$ 56,500

$ 24,500

$115,500

 

 

99%

94%

98%

96%

 

 

-1%

-6%

-2%

-4%

 

Case Mgmt.

JOBS

JTPA

ES

TOTAL

 

 

1,200

1,750

0

2,950

 

 

1,050

1,625

0

2,675

 

 

88%

93%

0%

91%

 

 

-12%

-7%

0%

-9%

 

 

$102,500

$ 45,000

$ 0

$147,500

 

 

$100,500

$ 43,500

$ 0

$144,000

 

 

98%

97%

0%

98%

 

 

-2%

-3%

0%

-2%

 

Supportive Svcs.

JOBS

JTPA

ES

TOTAL

 

 

1,200

120

0

1,320

 

 

1,050

120

0

1,170

 

 

88%

100%

0%

89%

 

 

-12%

0%

0%

-11%

 

$ 50,000

$ 65,000

$ 0

$115,000

 

 

$ 48,000

$ 63,500

$ 0

$111,500

 

 

96%

98%

0%

97%

 

 

-4%

-2%

0%

-3%

 

Job Placement

JOBS

JTPA

ES

TOTAL

 

 

175

963

1,050

2,188

 

 

155

725

975

1,855

 

 

89%

75%

93%

85%

 

 

-11%

-25%

-7%

-15%

 

 

$ 17,500

$ 20,000

$102,000

$139,500

 

 

$ 16,750

$ 19,500

$100,375

$136,625

 

 

96%

98%

98%

98%

 

 

-4%

-2%

-2%

-2%

 

As depicted in Table 5, the planned vs. actual analyses for participant and cost data for the second quarter indicate a number of variances that must be analyzed, the causes for the variances identified, and the required corrective action determined. The analysis of the results in each performance/cost center is as follows.

 

Intake: The variances in program performance are within 15% of plan overall and for each fund source. Even though the variances do not exceed the 15% threshold, the partners target the poorer performance in JOBS and ES for improvement. The cost variances are -4% overall and even smaller for JOBS (-1%) and ES (-2%). The cost variance for JTPA, however, is material at -6% and needs to be corrected.

 

Corrective Action: The partners plan to improve program performance by increasing the referral rate to JOBS and the number of job listings to ES for the remainder of the year. JTPA assures its partners that the loss of one staff person during the last month caused the under-expenditure and that the position will be filled shortly.

Case Management: Program performance in this activity for JOBS and JTPA parallels that for intake since both activities track performance based on enrollments. There are no major cost variances appearing at this time.

 

Corrective Action: By increasing the referral rate to these programs as addressed above for the intake activity, enrollments should increase and performance in case management would likewise also improve.

 

Supportive Services: Performance in this activity is at a variance of -12% from plan for JOBS and is exactly at planned levels for JTPA. Since all JOBS enrollees are to receive supportive services, the low enrollment level is creating the low service level in this activity as well. There are no major cost variances at this time.

 

Corrective Action: By increasing the referral rate to the JOBS program as addressed above for the intake activity, enrollments should increase and performance in providing supportive services would likewise improve.

 

Job Placement: This activity is performing very marginally for all programs at an overall variance of -15%, and is being most adversely affected by the very poor placement rate for JTPA (-25% variance). Substantial corrective action is needed to improve performance in this activity. The cost variances are minor and do not require corrective action at this time.

 

Corrective Action: The partners decide to perform a thorough review of how this activity is being conducted. They conclude that they need to provide more intensive staff support to the JTPA participants and to begin job placement services for them earlier in their enrollment while they are still attending training.

 

The partners should implement their corrective actions immediately and track the effect of those actions during the next quarter. By no later than the end of the third quarter the interim analysis should be repeated and any corrective actions updated in response to third quarter actual results.

 

The year-end analysis is performed at the end of the fourth quarter in this same manner. Table 6 showing year-end results is contained in Chapter VI.

 

 

 

 

 

 

 

 

 

 

 

STEP - 6

ADJUST FOR VARIANCES AT YEAR-END

 

If the program is conducted successfully in accordance with plan, and timely corrective actions are taken to address performance and cost problems that arise during the year, then there should be no significant program and material cost variances remaining at the end of the operating period or year. Any minor variances may be rolled forward into the next year. If, however, there are significant program and/or material cost variances remaining at year-end, then adjustments must be made to restore equity to the cost sharing arrangement in the current year.

 

The program performance and cost plan that was developed at the beginning of the year and was agreed to in the Resource Sharing Agreement can form the basis for determining which variances should be adjusted and how the adjustments will be made. The equity of the program performance and cost plan must be supported by the up-front analysis that was performed in Step 3. If the plan is equitable, the analysis performed in Step 5 comparing actual and planned results provides the initial data to be used in determining whether adjustments are needed. This chapter discusses when and how those adjustments can be made.

 

 

ADJUSTING PROGRAM PERFORMANCE VARIANCES

 

A program performance variance is significant if it exceeds 15% and is insignificant if it is less than 15%. The type of adjustment that must be made for the variance is determined by whether the variance is significant or insignificant.

 

 

 

 

Insignificant Variances

 

Program performance is considered to be acceptable if all of the variances between planned and actual results are within +/-15% for the performance/cost center as a whole and for each fund source participating in that performance/cost center. Therefore, if there are no significant variances in program performance anywhere within the performance/cost center, the variances are not required to be adjusted either in the current year or in the next year. The partners may, at their option, roll insignificant variances forward when that procedure is agreed to in the RSA. All variances, however, should be taken into account when planning the next year's activities.

 

If there is even only one significant variance in the performance/cost center, then the activity has not been totally successful. When one or more variances exist, then all of the variances in that performance/cost center must be treated in the same manner as discussed below for significant variances.

 

Significant Variances

 

When one or more variances between actual and planned program performance within a performance/cost center exceed +/-15%, those variances are significant and must be adjusted because the results for that activity, by definition, are not equitable to all parties. Significant variances must be adjusted in the current period. It is obviously not possible to reverse a program performance problem after the year is ended. Consequently, the adjustment must be made by determining the impact that the variance in program performance has on the equitable distribution of costs in the current year.

 

The impact of a significant performance variance on cost distribution is determined by performing a bottom-line cost analysis as discussed later in this chapter. The procedure determines each fund source's share of the total costs by valuing the number of actual outputs received on an actual unit cost basis, and then comparing the total value of outputs received with the total costs paid by each party. This unit cost approach to valuing outputs was also used in Step 3 to verify equitable benefit in the plan. Following is a brief example of this approach.

 

 

 

 

 

 

Example

Programs A and B operated a joint intake, assessment and job referral center. The performance and funding plan, and actual results achieved at year-end, are presented below.

 

 

 

 

Program A

 

Program B

 

Total Project

 

a) Planned Enrollments

 

700

 

300

 

1,000

 

b) Actual Enrollments

 

580

 

290

 

870

 

c) Percent of plan achieved (b/a*100)

 

83%

 

97%

 

87%

 

d) Actual costs paid

 

$137,000

 

$57,000

 

$194,000

 

e) Actual unit cost (d / b)

 

-

 

-

 

$223

 

f) Value of outputs received (b * e)

 

$129,333

 

$64,667

 

-

 

g) Benefits greater (less) than costs paid (f - d)

 

($7,667)

 

$7,667

 

-

 

h) % Variance (g / d * 100)

 

-5.6%

 

+13.5%

 

-

 

Program A's performance at 83% of plan results in a significant variance of -17% (100% - 83%). Even though the performance for Program B and for the activity as a whole creates variances less than 15%, the poor performance in Program A produces an inequitable distribution of costs. The cost impact of the significant performance variance is determined by comparing the value of actual outputs received (line f) with the amount of costs actually paid (line d) by each fund source. The bottom-line impact on the distribution of costs (line h) is that both Program A (-5.6%) and Program B (+13.5%) have material cost variances that must now be adjusted.

 

 

ADJUSTING COST VARIANCES

 

Whether to make a cost adjustment in the year just ended or in the next period depends primarily on whether the cost variance exceeds the 5% threshold for materiality.

 

 

 

 

Immaterial Cost Variances

 

A cost variance is immaterial if it is less than +/-5%. An immaterial cost variance may be rolled forward into the next year, without any further adjustment in the year just ended, provided that the partnership continues into the next year.

 

Example

Programs A and B operated a joint job placement activity. They planned to share outputs and costs on a 50/50 basis. They met their performance goals but had immaterial cost variances as follows:

 

Program A Program B Total

 

Planned Costs $100,000 $100,000 $200,000

Actual Costs $97,000 $101,000 $198,000

% of Plan Achieved 97% 101% 99%

% Variance from Plan -3% +1% -1%

 

The cost variances for Programs A and B and for the activity as a whole are all immaterial. The two programs decide to roll the adjustments forward into the next year. Program A spent $2,000 less in costs than its share of total actual costs {($198,000 / 2 = $99,000) - $97,000 = $2,000} and Program B spent $2,000 ($101,000 - $99,000) more in costs than its share of the total costs in Year 1. The two programs decide to roll the adjustment forward by planning to have Program A spend $2,000 more in costs and Program B $2,000 less in costs in Year 2 without any change in the program performance plan, as follows:

 

Original Cost Plan for Year 2 $100,000 $100,000 $200,000

 

Adjustment for Variances in

Year 1 $2,000 ($2,000) 0

 

Modified Cost Plan in Year 2 $102,000 $98,000 $200,000

 

By planning to have Program A pay $2,000 more and Program B $2,000 less in the next year, the immaterial variance in the year just ended is adjusted and the disparity in expenditures between the two programs is corrected.

 

The parties always have the option, if agreed to in the RSA, to adjust the cost variance in the year just ended instead of rolling the adjustment forward. When the partnership does not continue into the next year, then all cost variances must be adjusted in the year just ended and may not be rolled forward. For situations that are unstable either in the composition of the partner agencies or in their funding levels, it is advisable to make the adjustments in the current period. If the adjustment is rolled forward, care should be taken to ensure that the partner agencies can reasonably be expected to complete the actions or commit the funds that the roll forward adjustment would require.

 

Material Cost Variances

 

A cost variance is material if it is greater than +/- 5%. When one or more variances between actual and planned costs within a performance/cost center are greater than +/-5%, those variances must be adjusted in the period just ended because the results for that activity, by definition, are not equitable to all parties. Cost adjustments are needed in order to re-establish an equitable distribution of costs when variances resulting from operations have created inequities in the distribution of actual costs compared with benefits received by each fund source.

 

The adjustment must be made in the year just ended if the cost variances are material or if a cost adjustment of any size affects a partner agency that is leaving the joint effort in the next year. The amount of the adjustment may either be the entire amount of the variance or a lesser amount that reduces the size of the variance below the 5% threshold level.

 

Example

Referring back to the example on page VI-3, Program A had a variance of -5.6% or ($7,667) because the value of benefits received was less than the amount of costs paid. Program B had a variance of +13.5% or $7,667 because the value of benefits received exceeded costs paid by that amount. The material variances may be adjusted in one of several ways including the following.

 

• Program B reimburses the full amount of the variance of $7,667 to Program A in the year just ended. The adjustment increases the costs of the activity for Program B and reduces Program A's costs, so that both programs have paid the same amount in costs as the value of the benefits received from the joint activity. Program B can justify this additional expenditure because it has received that same amount in additional benefits.

 

• Program B reimburses to Program A an amount that is less than the full variance but which reduces the remaining negative variance for Program A to less than 5%. The remaining variance is then rolled forward into the next year as discussed above for immaterial variances. In this particular example, Program B would reimburse at least $817 {$7,667 - ($137,000 * 5%)} to Program A in the year just ended in order to reduce the remaining variance to less than 5% or $6,850, which in turn can be rolled forward into the next year.

 

• Program A charges its full cost variance of $7,667 to a non-federal fund source since it has not received any benefit in return for these additional costs, thereby reducing Program A's variance to zero. Program B's variance remains positive and is not a problem since Program B can show that it has received more benefits than costs paid. Since Program B's variance is not a problem and Program A's negative variance has been eliminated, no further action would be required.

 

• Program A charges to a non-federal fund source only that amount by which its variance is material. As noted above, that amount is $817, thereby reducing the remaining variance to $6,850. Both Programs A and B could then roll that variance forward into the next operating period.

 

Offsetting Cost Variances

 

In the simple examples that are used above to illustrate when adjustments for cost variances are required, the partners are operating only one joint activity. In reality, however, the partners are more likely to be operating several joint activities within multiple performance centers. It is possible, therefore, that a cost variance in one performance center will be countered by an offsetting cost variance in another.

 

Example

Programs A and B had the following cost variances in the three performance centers they operated jointly. Material cost variances are identified with an asterisk (*).

Cost Variances

Performance Center Program A Program B

Intake $ 6,000 $(12,000)*

Counseling 10,000* (10,000)

Job Placement (8,000) 14,000*

Net Variance $ 8,000 $ (8,000)

 

If the variances for Programs A and B each net to an immaterial amount, then these bottom-line variances can be rolled forward into the next period even though both A and B had material variances in some performance centers before the netting occurred.

 

How one variance might offset another, in whole or in part, is discussed further in this chapter in the section on bottom-line adjustments and is illustrated in the Case Study at the end of this chapter.

 

Upfront Agreement on How to Make Adjustments

 

The partners should reach agreement, and document it in the RSA, before the operating period begins on how they will make adjustments for variances at year-end. There are a number of options available to the partners. Since some of those options carry with them a potential liability for disallowed costs, all of the partners need to be aware of the consequences that accompany poor performance in achieving program and expenditure objectives.

 

Adjusting Cost Variances for Activities That Do Not Have Outputs

 

Some activities, such as administration and universal services, may not have measurable outputs and therefore will not incur program variances. The costs of these activities, however, are aggregated into separate cost centers. They will have variances between planned and actual costs like any other cost center. The analysis of these variances is conducted in the same manner as other cost centers. An immaterial variance may be rolled forward and a material variance must be adjusted in the period just ended, by making either a one-for-one adjustment or a bottom-line adjustment as discussed below.

 

The application of the six step process to the costs of administration and universal services is demonstrated in Appendix 3, including the use of a bottom-line adjustment for cost variances. In that example the costs of administration and universal services are allocated to the partners using as the allocation base each partner's share of benefits received from the other activities. After these costs are allocated to the partners, they are included in the totals of bottom-line costs and bottom-line benefits that are compared to determine the cost variances for each partner.

 

 

 

 

SUMMARY GUIDELINES FOR ADJUSTING VARIANCES

 

The following is a summary of the above discussion on adjusting variances. Program performance variances within +/-15% of plan are considered insignificant; expenditure variances within +/-5% of plan are considered immaterial. The following minimum guidelines should be applied in determining how to adjust for the following variances:

 

A. Performance is Acceptable/Cost is Acceptable

 

No adjustment is needed for the insignificant performance variance. The immaterial cost variance is rolled forward into the next year.

 

B. Performance is Acceptable/Cost is Not Acceptable

 

No adjustment is needed for the insignificant performance variance. The material cost variance must be adjusted in the year just ended.

 

C. Performance is Not Acceptable/Cost is Acceptable

 

The effect of the significant performance variance must be measured by determining the impact that the variance has on the equitable distribution of costs in the year just ended. The cost variance is initially immaterial but may become material after costing out the effect of the significant performance variance. If the cost variance remains immaterial after factoring in the cost impact of the significant performance variance, the resulting immaterial cost variance may be rolled forward into the next year. If the cost variance becomes material, however, it must be adjusted in the year just ended.

 

D. Performance is Not Acceptable/Cost is Not Acceptable

 

The effect of the significant performance variance must be measured by determining the impact that the variance has on the equitable distribution of costs in the year just ended. If the cost variance remains material, it must be adjusted in the year just ended. If the cost variance becomes immaterial, it may be rolled forward into the next year.

 

Depending on the number and causes of performance and cost variances, a variance could be corrected by making a simple one-for-one adjustment that directly compensates for the under- or over-performance, or the variances could be so numerous and complex that a comprehensive or bottom-line adjustment is needed. Both the simple and complex approaches are separately addressed below.

ONE-FOR-ONE ADJUSTMENTS

 

A one-for-one adjustment is one in which a single or specific adjustment will remedy an identified variance. This type of adjustment is possible when the variables affecting performance are not too numerous or complex to resolve by taking a single course of action.

 

Insignificant Performance Variances: When a fund source does not obtain its planned performance outputs by year-end and the variance is insignificant, the under- or over-performance can be adjusted by planning to have that fund source receive a compensating amount of additional or fewer outputs, whichever is appropriate, from the same performance/cost center in the subsequent year, but without any corresponding change in the cost plan. The objective is to achieve a level of acceptable performance over a two year period that was not obtained in the first year, and to do so without distorting the cost sharing plan for the subsequent year.

 

Example

Programs A and B operated a combined intake activity. They planned to share the outputs and the costs of the activity on a 50/50 basis. At year-end the following results occurred.

 

Program A Program B Total

 

Planned Enrollments 100 100 200

Actual Enrollments 90 102 192

% of Plan Achieved 90% 102% 96%

% Variance from Plan -10% +2% -4%

 

The two programs decide to roll the adjustment forward into the next year by planning 10 additional enrollments for Program A and 2 fewer enrollments for Program B without any change in the cost plan, as follows:

 

Original Enrollment Plan for Year 2 100 100 200

Modified Enrollment Plan in Year 2 to

Compensate for the Variances

in the Year Just Ended 110 98 208

 

Cost Variance: When the actual costs paid by a fund source differ by a material amount from planned levels, then the under- or over-expenditure can be adjusted by a corresponding additional payment or reimbursement, whichever is appropriate, in the year just ended. When the cost variance is immaterial, it may be rolled forward into the subsequent year as an adjustment to the subsequent year's budget. Both of these procedures were illustrated in the example of adjusting cost variances on page VI-5 where Program B reimbursed and/or rolled forward amounts totaling $7,667.

 

If a one-for one cost adjustment cannot be implemented or agreed to by the partners, then the compensating adjustment must be made as a bottom-line adjustment as discussed below.

 

 

BOTTOM-LINE ADJUSTMENTS

 

An alternative approach to adjusting for variances can be used at the option of the participating agencies, and is often the better method to use when there are numerous variables affecting performance and many variances that require adjustments. This approach is called the bottom-line approach because it aggregates the effect of the variances in each performance/cost center into one bottom-line adjustment.

 

The bottom-line approach for adjusting variances compares two sets of numbers:

1) the dollar value of the benefits (outputs) received by each fund source based on the number of units of service received by that fund source and the unit cost of that service; and 2) the actual costs paid by that fund source. It aggregates the information on benefits received and costs incurred from each performance/cost center in order to determine the total amount of benefits received and costs incurred for the entire project. This bottom-line comparison of benefits received to costs incurred produces a variance that is used to determine whether there was an equitable distribution of costs for the joint project as a whole. There is only one cost adjustment made for the total project on a bottom-line basis, instead of making an adjustment for each program performance and cost factor.

 

This approach uses after-the-fact performance and cost information to determine each program's share of the total costs. Each program would pay for its share of the costs as determined in the following manner.

 

1. Accumulate the direct costs incurred in each performance and cost center, such as intake, assessment and case management, supportive services, placement, vocational training, etc.

 

2. Divide the total costs of each performance and cost center by the number of outputs achieved in that activity, to determine the average unit cost for providing each activity or service.

3. Determine the number of outputs attributable to each participating fund source. Multiply the number of outputs received by the average unit cost of producing the outputs to determine each fund source's share of the value of benefits received from each performance and cost center.

 

4. Determine each fund source's share of total benefits from all of the performance and cost centers combined. Determine the difference between the amount of benefits attributable to each fund source using this approach, compared with the amount of costs actually paid during the period by that fund source. If this difference is material in amount, it must be adjusted in the current year.

 

 

 

 

 

Program A

 

Program B

 

Total Project

 

a) Actual costs paid during year

 

$125,000

 

$75,000

 

$200,000

 

b) Number enrolled

 

700

 

300

 

1,000

 

c) Unit cost (a/b)

 

-

 

-

 

200

 

d) Allocable share of benefits received (b*c)

 

140,000

 

60,000

 

200,000

 

e) Benefits received greater (lesser) than actual costs paid

(d - a)

 

$15,000

 

($15,000)

 

0

 

f) % Variance between benefits received and actual costs paid

(e / a * 100)

 

+12%

 

-20%

 

-

 

The difference between each program's allocable share of benefits received and actual costs paid was +$15,000 for Program A and -$15,000 for Program B. These variances are material (in excess of 5% of the amounts in line a) and must be adjusted in the year just ended.

 

 

 

 

 

 

 

DETERMINE THE FULL COST OF ACTIVITIES

 

After all variances have been adjusted, the final step at year-end is to determine the full cost of providing services. All costs, including administration and overhead, are allocated to the performance/cost centers so that the full cost of providing each type of service and activity can be computed. Administrative, indirect, and other overhead costs are usually tracked in a separate cost center during the year, and performance within that performance/cost center is analyzed in a manner similar to the program performance/cost centers. In order to determine the full cost of performing the program activities, however, the cost of administration and overhead must be allocated to each performance/cost center before final unit cost information is computed. The method used to allocate overhead can be any method that is appropriate and acceptable under the circumstances. In the example that follows, an overhead rate is used as the basis for allocating overhead costs. The overhead rate is determined as the ratio of overhead expenditures to total program expenditures.

 

Example

The combined amount of administrative and other overhead costs at year-end for Programs A and B is $200,000. They jointly operated three performance/cost centers (intake, counseling, training) having combined expenditures of $1,000,000. The overhead rate is 20% ($200,000 / $1,000,000). The overhead rate of 20% is used to allocate overhead costs to each of the performance/cost centers in the following table.

 

Intake Counseling Training

 

a. Performance/Cost

Center Program Costs $200,000 $300,000 $500,000

 

b. Share of Overhead (a * 20%) $40,000 $60,000 $100,000

 

c. Total Costs in Each Per-

formance/Cost Center (a + b) $240,000 $360,000 $600,000

 

d. Number of Outputs Achieved 2,400 1,200 200

 

e. Full Unit Cost per Output $100 $300 $3,000

(c / d)

 

The full unit cost of intake, therefore, is $100 per unit, counseling is $300 per unit, and training is $3000 per unit.

Full cost information is needed by managers in order to make informed and responsible decisions about their programs. Information on the full unit cost per output is used to analyze program performance against plan, provide the basis for planning the next period's program, evaluate the cost effectiveness of the program in comparison with other programs, and help make funding decisions. The analysis may show, for example, that a specific performance/cost center is not cost effective as currently operated and that this service should not be provided at all, or should be provided in an alternative way or by a different service provider. The analysis may also show that the service was cost and program effective and should be expanded in the next year.

 

If applied properly, these standards and their application will allow program managers to better understand:

 

The full costs of their programs and the causes of these costs;

 

The definition and full cost of outputs;

 

The value added (benefit) by government activities; and

 

The use of financial indicators linked to performance.

 

 

CASE STUDY (continued)

 

In concluding the case study that has been used throughout the previous steps, the year-end analysis of actual outputs achieved and actual costs incurred are displayed in Table 6. The analysis of the data shows that there is one significant program performance variance in the job placement activity for JTPA and several material cost variances in intake, case management, and job placement.

 

TABLE 6

YEAR-END ANALYSIS OF ACTUAL COSTS INCURRED AND OUTPUTS ACHIEVED

(Year-End Analysis Including 4th Quarter)

 

PLANNED VS. ACTUAL

PARTICIPANTS SERVED

 

 

PLANNED VS. ACTUAL COSTS

 

ACTIVITY

 

PLAN

 

ACTUAL

 

% PLAN

 

% VAR.

 

PLAN

 

ACTUAL

 

% PLAN

 

% VAR.

 

Intake

JOBS

JTPA

ES

TOTAL

 

 

2,400

3,500

5,200

11,100

 

 

2,275

3,275

5,125

10,675

 

 

95%

94%

99%

96%

 

 

-5%

6%

-1%

-4%

 

 

$ 70,000

$120,000

$ 50,000

$240,000

 

 

$ 68,550

$ 86,500

$ 50,000

$205,050

 

 

98%

72%

100%

85%

 

 

-2%

-28%

0%

-15%

 

Case Mgmt.

JOBS

JTPA

ES

TOTAL

 

 

2,400

3,500

0

5,900

 

 

2,275

3,275

0

5,550

 

 

95%

94%

0%

94%

 

 

-5%

-6%

0%

-6%

 

 

$205,000

$ 90,000

$ 0

$295,000

 

 

$152,000

$ 86,500

$ 0

$238,500

 

 

74%

96%

0%

81%

 

 

-26%

-4%

0%

-19%

 

Supportive Svcs.

JOBS

JTPA

ES

TOTAL

 

 

2,400

240

0

2,640

 

 

2,275

240

0

2,515

 

 

95%

100%

0%

95%

 

 

-5%

0%

0%

-5%

 

$100,000

$130,000

$ 0

$230,000

 

 

$ 98,250

$127,300

$ 0

$225,550

 

 

98%

98%

0%

98%

 

 

-2%

-2%

0%

-2%

 

Job Placement

JOBS

JTPA

ES

TOTAL

 

 

350

1,925

2,100

4,375

 

 

314

1,525

2,075

3,914

 

 

90%

79%

99%

89%

 

 

-10%

-21%

-1%

-11%

 

 

$ 35,000

$ 40,000

$204,000

$279,000

 

 

$ 33,900

$ 35,275

$165,000

$234,175

 

 

97%

88%

81%

84%

 

 

-3%

-12%

-19%

-16%

 

The cost impact of the significant performance variance must be calculated and the cost variances must be adjusted. It would be very difficult to make these adjustments within each performance/cost center since the number and causes of the variances are so numerous. Accordingly, the adjustment can be computed on a bottom-line basis as shown in Table 7.

 

 

TABLE 7

APPLICATION OF BOTTOM-LINE BENEFIT

(Year-End Adjustments)

 

 

 

Intake

 

Case Mgmt

 

Supportive

Services

 

Job Placement

 

Total

 

Output Unit Costs (a)

 

$ 19

 

$ 43

 

$ 90

 

$ 60

 

-

 

JOBS

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

Benefits - Costs (e)

% Variance (f)

 

 

2,275

$ 43,699

$ 68,550

-

-

 

 

2,275

$ 97,764

$152,000

-

-

 

 

2,275

$ 204,046

$ 98,250

-

-

 

 

314

$ 18,787

$ 33,900

-

-

 

 

-

$ 364,276

$ 352,700

$ 11,576

+ 3.2%

 

JTPA

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

Benefits - Costs (e)

% Variance (f)

 

 

3,275

$ 62,908

$ 86,500

-

-

 

 

3,275

$140,736

$ 86,500

-

-

 

 

240

$ 21,524

$ 127,300

-

-

 

 

1,525

$ 91,241

$ 35,275

-

-

 

 

-

$ 316,409

$ 335,575

($19,166)

- 5.7%

 

ES

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

Benefits - Costs (e)

% Variance (f)

 

 

5,125

$ 98,443

$ 50,000

-

-

 

 

-

-

-

-

-

 

 

-

-

-

-

-

 

 

2,075

$ 124,147

$ 165,000

-

-

 

 

-

$ 222,591

$ 215,000

$ 7,591

+ 3.5%

 

Basis for Calculations:

a) Output unit costs: Total actual costs / total participants served (from Table 6) rounded to the nearest dollar

b) Outputs Received are from Table 6: Actual participants served by fund source

c) Benefits Received = a * b

d) Costs Paid are from Table 6: Actual costs paid by fund source

e) Benefits Received are greater (lesser) than costs = c - d

f) % Variance = e / d * 100

 

 

 

As indicated in Table 7, JTPA had a material cost variance of -5.7% since costs exceeded benefits by $19,166. JOBS ($11,576) and ES ($7,591) had immaterial cost variances of less than 5% arising from costs being less than the value of benefits received. Before the roll-forward of variances can occur, all variances must be adjusted so that none are any longer material in amount.

 

JTPA's material cost variance must first be reduced to less than 5%. That can be accomplished in several ways including the options listed below. When all remaining cost variances are immaterial, the amounts of the variances may be rolled forward into the next period by adjusting the funding plan (budget) for the next period by the amounts rolled forward, or by adjusting planned outputs having equivalent value to the amount of the roll-forward.

 

1) Have JTPA charge the full cost variance of $19,166 to a non-federal fund source thereby reducing the variance for JTPA to zero. JOBS and ES have only immaterial cost variances remaining. However, since both JOBS and ES paid less costs than the value of benefits received, their variances actually benefit their respective programs. JOBS and ES would no longer have to roll these variances forward since JTPA's "over-expenditure" has been corrected by charging that amount to a non-federal source.

 

JOBS JTPA ES

Costs as initially planned in Year 2 $410,000 $380,000 $254,000

Adjustment rolled forward from Year 1 0 0 0

Revised costs planned in Year 2 $410,000 $380,000 $254,000

 

2) Have JTPA charge only the amount by which its variance is material to a non-federal fund source. This amount would be $2,387 at a minimum in order to reduce the variance to less than 5% {$19,166 - ($335,575 * 5% = $16,779) = $2,387}. JTPA's remaining variance would then be $16,779. Then all three partners could roll forward the amounts needed to offset the remaining immaterial variances. The JOBS and ES shares of the roll forward are the same percentages as their shares of the variances; JOBS: ($11,576 / $19,166 * $16,779 = $10,134); ES: ($7,591 / $19,166 * $16,779 = $6,545).

 

JOBS JTPA ES

Costs as initially planned in Year 2 $410,000 $380,000 $254,000

Adjustment rolled forward from Year 1 10,134 (16,779) 6,645

Revised costs planned in Year 2 $420,134 $363,221 $260,645

 

3) Have ES and JOBS reimburse to JTPA the full amounts by which they underpaid for the benefits actually received. Thus, JOBS would reimburse $11,576 and ES would reimburse $7,591 to JTPA at the end of Year 1. The reimbursements would reduce JTPA's cost variance to zero, and there would be no remaining variances to roll forward to Year 2.

 

JOBS JTPA ES

Costs as initially planned in Year 2 $410,000 $380,000 $254,000

Adjustment rolled forward from Year 1 0 0 0

Revised costs planned in Year 2 $410,000 $380,000 $254,000

 

4) Have ES and JOBS reimburse to JTPA an amount that would be less than the full amount of the variances, but which would be large enough in total to reduce JTPA's remaining variance to less than 5%. As noted in option #2 above, the amount of reimbursement to JTPA would have to total at least $2,387. The remaining immaterial variances could then be rolled forward into the next period.

 

JOBS JTPA ES

Costs as initially planned in Year 2 $410,000 $380,000 $254,000

Adjustment rolled forward from Year 1 10,134 (16,779) 6,645

Revised costs planned in Year 2 $420,134 $363,221 $260,645

 

5) The adjustment for the immaterial variance can be applied to the planned outputs rather than planned costs in Year 2. Using this option, JTPA would plan to receive additional services or JOBS and ES would plan to receive fewer services than otherwise planned without making any change in the budget for Year 2. The dollar value of the change in service levels would equal the amount of the immaterial cost variance for each partner. The JOBS and ES shares of the adjustment in outputs are the same as their shares of the variances as shown in Option 2 above.

 

JOBS JTPA ES

Costs as initially planned in Year 2 $410,000 $380,000 $254,000

Adjustment rolled forward from Year 1 0 0 0

Revised costs planned in Year 2 $410,000 $380,000 $254,000

 

JOBS JTPA ES

Outputs initially planned in Year 2 2,275 3,275 2.075

Adjustment in Outputs (60) 100 (40)

Revised outputs planned in Year 2 2,215 3,375 2,035

 

 

GLOSSARY

 

 

ACTIVITY CENTER

A cost objective established for the accumulation of performance and cost information related to a specific activity or function. (See also Cost Objective and Performance Center).

 

ACTIVITY BASED COST ACCOUNTING

A method of cost accounting that measures the performance and costs related to a specific activity or function.

 

BOTTOM LINE MEASURES OF BENEFIT RECEIVED

The total or overall measures of benefit in terms of the total resources used, or total costs incurred, in performing an activity or providing a service. A macro level approach of achieving an equitable distribution of costs on an overall or bottom-line basis for jointly conducted activities.

 

BENEFIT

The amount of value or worth received.

 

COST CENTER

(See Cost Objective.)

 

COST OBJECTIVE

A pool, center, or area established for the accumulation of cost(s), such as organizational units, functions, objects or items of expense, as well as ultimate cost objectives including specific titles, cost categories, grants/awards, program activities, projects, contracts, and/or other activities.

 

COST POOL

A type of intermediate cost objective initially used for the temporary accumulation of joint and similar types of costs pending distribution in due course to the benefiting ultimate cost objective or category.

 

COST POOLING

The accumulation of costs that benefit more than one cost objective that are later allocated by some equitable method to all benefitting cost objectives.

 

 

DIRECT COST

Costs that can be identified specifically with a particular cost objective.

 

EQUITY OVER TIME

The recognition that at any point in time there may be a degree of imprecision in any measure of benefits received, and that an equitable distribution of costs can be obtained only in an approximate way and over an extended period of time.

 

FULL DISCLOSURE

The complete and total information related to actual or planned revenues and costs, both direct and indirect, that are associated with an actual or planned activity.

 

GOVERNANCE AGREEMENT

The overriding umbrella agreement that outlines the responsibilities of each participating member in an integrated program delivery system; relating to program delivery, accounting, auditing, reporting, and other administrative functions.

 

IMMATERIAL VARIANCE

As used in this technical assistance guide, a variance between planned and actual costs, or between benefits received and costs paid, of less than +/-5%.

 

INCREMENTAL COST

The immaterial marginal or added cost that increases total costs when additional services are provided or existing resources are shared with new funding sources.

 

INDIRECT COST

Costs incurred for a common or joint purpose benefiting more than one cost objective that are not readily assignable to the cost objectives specifically benefited without effort disproportionate to the results achieved. These costs are usually classified as administrative costs that are incurred to support the overall operation of an organization. Indirect costs are allocated to cost objectives using an approved indirect cost plan or rate.

 

INPUT

Monetary and nonmonetary resources used in a process, activity, function or the provision of services.

 

 

 

INSIGNIFICANT VARIANCE

As used in this technical assistance guide, a program performance variance between planned and actual performance of less than +/-15%.

 

INTEGRATED PROGRAM DELIVERY

At a minimum, a fully integrated program delivery system provides single eligibility, intake, assessment, and case management services for all programs operated. Depending upon the mix of programs and services that are provided to customers, services are provided for all USDOL and other non-USDOL programs. Customers would be processed and managed by the operator from the application stage until placement stage is completed.

 

JOINT COST

Costs incurred for a joint purpose benefiting more than one cost objective.

 

MARGINAL COST

(See Incremental Cost).

 

MATERIAL VARIANCE

As used in this technical assistance guide, a variance between planned and actual costs, or between benefits received and cost paid, in excess of +/-5%.

 

MONETARY ITEM

Cash, notes, bonds, receivables or payables, etc.

 

MULTI-FUNDED DELIVERY SYSTEM

Multi-funded program delivery includes providing core USDOL employment and training programs, in addition to other non-USDOL programs, to a universal population. Program delivery must include eligibility, intake, and assessment as well as other supportive services. Also, program delivery is not limited to physical location; automated linkages may be used to access other programs or services to customers.

 

NON-MONETARY ITEM

Real property, equipment, staff, supplies, etc.

 

 

 

 

ONE-STOP SERVICE CENTER

An Employment & Training Center that provides various services to customers and is physically and conceptually designed around providing universal access to all populations, provides customer choices for both individuals and employers, has established a fully integrated governance structure, and utilizes performance driven/output based measures to determine results. At a minimum, the following USDOL programs must be included in the One-Stop Career Center:

Employment Service Programs

Veterans Employment Service Program

Title II of JTPA

Senior Community Service Employment Program under Title V

Unemployment Insurance Program.

 

OUTCOME

The consequence or effect of an output (e.g. post-program economic status, earnings potential, reduction in welfare dependency, etc.)

 

OUTPUT

The end result of resources used in a process, activity, function, or the provision of services (e.g. training completion, job placement, enrollment, etc.)

 

PERFORMANCE CENTER

A cost objective that is established for the accumulation of costs related to the performance of a specific activity (See Cost Objective and Activity Center).

 

PLAN OF SERVICE

The types and levels of services or activities to be performed.

 

RESOURCE SHARING AGREEMENT

The documentation of the program and financial plan agreements made among the participating members in an integrated program delivery system.

 

ROLL FORWARD ADJUSTMENT

The process of modifying performance and/or cost plans in the next period for insignificant and/or immaterial variances incurred in the current period.

 

SIGNIFICANT VARIANCE

As used in this technical assistance guide, a program performance variance greater than +/-15% between planned and actual performance.

 

TRUE COST

The full actual cost of providing a service or achieving an output.

 

UNIVERSAL SERVICES

Resources or services that are made available for use by any person who walks in the door without consideration of eligibility or need.

 

VALUE-ADDED

The additional estimated worth that an activity or achievement of a level of performance adds to a process or end result.

 

VARIANCE

The percent difference between planned and actual costs, planned and actual performance, or benefits received and costs paid.

 

 

 

 

 

 

 

 

 

 

 

OTHER

COST ISSUES

A. REAL PROPERTY AND EQUIPMENT FOR INTEGRATED PROGRAMS

 

Under a multi-funded program delivery system, real property and equipment, as defined by each entity's administrative requirements, would be available as a non-monetary resource which can be contributed and identified in the Resource Sharing Agreement. To ensure that fixed assets are properly valued and accounted for, the following guidance applies.

 

 

Valuation of Assets

 

As programs or entities determine the type of assets that can be contributed, asset valuation becomes a key factor which permits entities and programs to determine the amount of resources contributed toward service delivery. Under GAAP, an asset must be valued at its historical cost, including any costs needed to bring the asset into use (installation costs, capitalized expenses, etc.). Any major repairs made to assets which extend their useful life may be capitalized and included in this amount, or can be expensed in the year in which they were incurred.

 

When assets are purchased with Federal grant funds, all costs associated with the equipment are usually expensed at the time of acquisition. Once this expenditure is incurred by the grantee/contractee, reported to the cognizant Federal agency, and recognized, then it becomes a sunk cost to that entity. Since costs are recognized in the year of purchase or payment, no future acquisition costs are amortized or recognized. However, any future costs associated with maintaining the asset and other capital costs that may be incurred would be recognized by the entity.

 

 

Facility Costs

 

Generally, facility costs can be either direct charged or pooled and allocated based upon an acceptable methodology. However, in either approach the facility costs can only represent actual costs incurred by the entity. The following guidance should be followed for facility costs:

1. Facility cost items that are outside the Resource Sharing Agreement and do not benefit any partner should be identified and directly charged to the entity which receives benefit from these costs.

2. Facility cost items which provide benefit to the partners should be identified and accumulated into a separate cost pool (Facility Pool) and either be allocated to all partners based upon an acceptable methodology (square footage, FTEs, etc...) or funded through the negotiation process and included in the Resource Sharing Agreement. Facility cost pools may be established by location, activity, or program in accordance with the needs of each entity.

 

For example, Program A requires unique office or participant space requirements in the operation of its program. This program is located in a building housing Programs A, B and C. Programs B and C do not utilize or benefit from this part of the facility. Such unique space requirements (special remodeling, hotline, unique security, etc..) would be identified and captured separately within the facility cost pool and funded directly by Program A. Programs A, B, and C would pool and allocate the remaining other routine facility costs based upon the square feet utilized by each entity.

 

3. Facility Rates: A facility rate may be used when a program or entity is a occasional partner under the Resource Sharing Agreement. It is best applied when one entity utilizes an immaterial amount of space; space only on an emergency basis (disaster situations); or space on a part-time basis for a predetermined amount of time per day, week, or month (for example, Monday - location A, Wednesday - location B, Friday - locations C & D part-time). In order to simplify the treatment of this entity or program, a facility rate would be calculated and then charged to the entity based upon its space usage instead of including this entity in the total facility cost pool.

 

Example. Total facility costs (rent, utilities, maintenance, etc.) for the previous year were $300,000 for 15,000 square feet. A per square foot daily rate would be $.07 ($300,000 / 15,000 / 260 days(excluding Sat. & Sun.)) Agency F occupies 1000 sq. ft. one day per week and would be assessed $70.00 for the day or $3,640.00 (1000sf x 52 wks x $.07/sf) for the year. Agencies A, B, C, D, E and F's space utilization would be part of the Resource sharing Agreement.

 

The utilization of a facility rate simplifies the process, provides flexibility in space utilization, allows for unique situational needs, and should be included in the Resource Sharing Agreement. Facility rates should not apply to an entity that is being charged incremental costs (see Chapter II). Under an incremental cost situation, the entity only pays for the additional costs incurred. Utilizing a facility rate assumes that all entities will be paying a share of the total facility costs, and that a rate is calculated and applied in order to simplify this process.

 

A facility rate allows the landlord to charge other entities or programs for their share of space costs on a part-time basis. Funds received by the landlord would be classified as program income or treated as a reduction in actual costs.

 

 

Equipment Costs

 

As with facilities, the only costs that can be recognized for equipment already expensed are the future costs associated with maintaining the equipment (service agreements, repairs, parts, etc.) which must be expensed or other capital costs that may be incurred (equipment rebuilding, re-wiring, etc.) which may be capitalized or expensed. It would also be possible for funds to be provided to purchase new equipment for an activity.

 

Example: Entities A, B, and C agree to provide integrated case management services. New equipment is required under this activity and totals $20,000 (computers, software, fax machines, phones, etc.). Once the equipment is purchased, it is expected to cost approximately $1,000 yearly in maintenance costs.

 

Under this scenario there are three possibilities. (1) Each entity could individually purchase its own equipment and contribute it to the activity (case management); (2) One entity could procure all of the equipment and allocate to the other two entities their respective share of the total cost; or (3) One entity could purchase and contribute the entire amount for the equipment purchased, and the other entities would contribute other resources of comparable value. Any additional maintenance costs could be addressed in a similar manner.

 

 

Depreciation or Use Allowances

 

Other valuation methodologies for fixed assets include depreciation and/or use allowances. These methodologies apply to assets that have been purchased or constructed with non-federal funds. Depreciation or use allowance methods are utilized for tangible fixed assets that have a useful life greater than one (1) year. Use allowance is an amortization methodology to charge Federal grant programs, in lieu of depreciation, for the costs associated with buildings or equipment. For example, under OMB Circular A-87 use allowances are limited annually to 2% for buildings and 6.67% for equipment based upon their historical cost. OMB Circular A-87 also allows the "straight-line" depreciation method or other acceptable "accelerated" methods if it can be demonstrated that the assets will be consumed significantly greater in the earlier periods of use.

 

Under an integrated service delivery approach, the use allowance would represent the annual valuation of non-federal fixed assets contributed for a specific activity or function.

 

Example: The County provides space to entities A, B, C which agree to integrate their intake and eligibility functions. New equipment purchased by the County totals $10,000, annual equipment maintenance totals $2,000, total staff costs are estimated at $300,000, and space is provided by the County (historical cost $5,000,000). Annual facility operating costs total $50,000.

 

Under this scenario, total costs applicable for space are $150,000 ((2% x 5,000,000) + 50,000) annually. Total costs applicable to equipment are $2,667 ((6.67% x $10,000) + $2000) annually. Staff costs would total $300,000. Entities A, B, and C would have to determine how they plan to share these costs and allocate the $452,667 annually in the Resource Sharing Agreement.

 

 

B. TIME DISTRIBUTION FOR INTEGRATED PROGRAMS

 

Time Distribution is the collection of time spent by an employee and the conversion of that time into labor costs. Traditionally a time distribution system collects, after the fact, an employee's activity on a daily, weekly, or monthly basis. It is very labor intensive, detailed and costly to maintain. This should not be confused with Payroll Processing/Accounting which involves the documentation for and generation of staff paychecks, total payroll, deductions, benefits, and insurance costs by an entity.

 

Alternative methods of collecting time data do not rely on the collection of time by an individual's daily timesheet, but use statistical sampling, pre-determined activity codes, or exception reporting. Alternative methods of data collection are less labor intensive than the conventional daily time sheet method, and therefore save on the amount of staff time and dollars spent in the data collection process.

 

 

 

Alternative Methods of Time Distribution

 

Where circumstances are relatively stable or constant, there are alternatives to the daily timesheet. It is appropriate to establish pre-determined time charges for staff for various activities and to use those projections to allocate staff and related costs, provided that the projection is corroborated by another data source. Some possible sources of corroboration include the following:

 

* Supervisory certification: use of the immediate supervisor's certification that the employee has spent all of his/her time on a single project or activity.

 

* Sampling: use of a statistically valid sample performed at a minimum once each quarter.

 

* Prior period data: use of validated data from a previous time period to allocate current period staff time, provided that employees are involved in activities that remain constant from one period to the next.

 

* Exception reporting: use of a standard distribution of time based on prior period or other appropriate data, and modified for any variations from the norm on an exception basis.

 

* Sign-in: use of a sign-in and/or sign-out procedure to validate a person's use of space or presence in the office.

 

* Workload measures: use of activity counts or other appropriate workload measures to document how staff time was spent.

 

The most appropriate method for accumulating labor costs, by a conventional or alternative method, must be assessed on a case by case basis. However, with any method several generic issues must be addressed.

 

1. Planning: There must be a determination on how leave and down time are treated and charged. The procedure must be consistent and equitable for all fund sources since these costs often account for an additional 17-20% of the direct employee cost of wages and benefits and are a substantial part of an agency's expenses.

 

2. Environment: The stability of the environment must be assessed so that an appropriate alternative method is selected for data collection. It is not necessary that the funding stream remain at a constant level or never change, but that the flow of funds be consistent and identifiable. The agency also must insure that staff assignments are clearly described and designated, and job duties and descriptions are clearly defined. These issues are important in that changes in work tasks must be accommodated by a change or exception in the alternative time distribution method. If an employee is constantly changing duties, exception reporting may become as laborious as a daily time-sheet system.

 

3. Modifications: Modifications to the alternative methods must be made on a pro-active basis when there are major changes in actual activities, funding sources, job duties, etc., from those originally planned. It is critical that the appropriate changes are made in order to insure the credibility of the alternative methods.

 

4. Verification: The output or end product of any time distribution system must be analyzed to assure its accuracy and to determine if planned goals have been achieved. Inherent in these alternative methodologies is the need for a prescribed method and schedule for verification of the systems' outputs and to ensure the validity of benefits to the cost objectives and fund sources.

 

5. System Adjustments: There must be a procedure for making adjustments quarterly during the planning period, or more frequently, to address material changes as quickly as possible. The procedure must also specify the method for adjusting material differences that are not apparent until the end of the operating period or that cannot easily be addressed before the end of the operating period. Such differences must be analyzed in terms of materiality and significance on a bottom-line basis for all fund sources impacted by the system. Based on the analysis, a decision must be made regarding adjustments to bring the dollars spent in line with benefit received, roll the difference forward into planning for the new operating period, or correct or modify the system once it is determined that the planning for the previous year was faulty and a correction to the system is warranted for the current or new year's plan.

 

 

Time Distribution Model

 

Time distribution has been used successfully by State Employment Security Agencies for many years. The following is a model of an automated time distribution system

which allows, through different options, the flexibility needed for different agency structures.

 

A. Input of Time Data - Options:

 

1. Actual Hours - enter actual hours by project/function/leave code into system for all employees. All employees would be required to maintain a daily time sheet.

 

2. Actual Dollars - enter actual dollar value by project/function code into system for all employees. This information could be generated by the payroll

system.

 

3. Pre-Determined - pre-set project/function codes with a percentage of usage for each employee. Percentages may be applied to worked time or total time. If percentages are applied to work time, a leave allocation process must also be used. Corroboration would need to be provided to assure that the pre-set project/function code percentages of usage are reasonably accurate. An exception report would be used for changing the pre-set amounts.

 

 

B. Leave Allocation - Options:

 

1. Employee Usuage - allocation based on employee time charges during the current time period.

 

EXAMPLE: Employee A charged time as follows:

 

Project A 80 hours

Project B 20 hours

Vacation 76 hours

* Total 176 hours

 

In this example, Project A will receive 60.8 hours (80%) while Project B will receive 15.2 hours (20%) of the vacation time charges.

 

2. Cost Center Usuage - allocation based on time charges of all employees of the cost center during the current time period.

 

EXAMPLE: the entire cost center charged time as follows:

Project A 800 hours

Project B 100 hours

Pool 1 100 hours

Vacation 100 hours

* Total 1100 hours

In this example, project A will receive 80 hours (80%); Project B will receive 10 hours (10%) while Pool 1 will receive 10 hours (10%) of the vacation time charges.

 

3. Employee Table - allocation based on a pre-set table created for each employee.

 

EXAMPLE: the employee leave table is as follows:

 

Project 1 50%

Pool 2 50%

 

The employee had 10 hours of sick leave during the month. Project 1 will receive 5 hours and Pool 2 will receive 5 hours.

 

 

C. Benefit Allocation - Options

 

1. Employee Type - creates employer share of personal benefit amounts by referring to a table for each type of employee. The benefit table could consist of the following:

 

a. a percentage of personal service dollars

b. a fixed dollar amount

c. a combination of a percentage of personal dollars and a fixed dollar amount.

 

EXAMPLE:

 

Pension 7.8%

Hospitalization $392.53

Accrued leave 1.5%

 

The personal service amount for employee John Doe was $3,000 for the month. The following is John Doe's personal benefit amount:

 

BENEFIT AMOUNT CALCULATION

 

Pension $234.00 ($3,000 * 7.8%)

Hospitalization 392.53 ($392.53)

Accrued leave 45.00 ($3,000 * 1.5%)

*Total $671.53

2. Employee Percentage - creates employer share of personal benefit amounts by taking a straight percentage for every employee.

 

EXAMPLE: 30%. The personal service amount for employee John Doe was $3,000 for the month. The personal benefit amount is $900.00 ($3,000 * 30%).

 

3. Employee Dollar Amount - creates employer share of personal benefit amounts by taking a fixed dollar amount for every employee.

 

EXAMPLE: $850.00 (average for the agency)

 

D. Overhead Allocation - Optional Levels

 

1. Cost Center Overhead - allocates overhead expenses to all projects that were charged in the cost center.

 

Example: allocating $1,000 cost center overhead expense by using the personal service dollar method.

 

The following are the cost center's personal service charges for the month:

 

PROJECT AMOUNT PERCENT ALLOC. AMT

Project A $ 6,000 60% $ 600

Project B 2,000 20% 200

Pool 1 1,000 10% 100

Pool 2 1,000 10% 100

*Total $10,000 100% $1,000

 

2. Division Overhead - allocates overhead expenses to all projects that were charged in the division. This allocation process is the same as shown in the cost center example, but must be completed subsequent to the cost center overhead allocation.

 

3. Agency Overhead - allocates overhead expenses to all projects that were charged in the agency. This process is also the same as cost center or division overhead process, but must be completed subsequent to all overhead allocations.

 

4. Table Driven Projects - allocates pooled expenses to all pre-set projects listed in a table for allocation. Allocated after all overhead allocations are completed that would pertain to the pool project.

E. Overhead Allocation Methodologies - Options:

 

1. Personal Services Dollars - allocations are based on the total number of personal service dollars expended for each project or project/function. For example, agency overhead expense is $1000, as follows:

 

PROJECT AMOUNT PERCENT ALLOC. AMT.

 

Project A $ 6,000 60% $ 600

Project B 2,000 20% 200

Pool 1 1,000 10% 100

Pool 2 1,000 10% 100

*Total $10,000 100% 1,000

 

2. Personal Services Hours Paid - allocations are based on the total number of personal service hours paid for each project or project/function.

 

Example:

 

PROJECT HRS PAID PERCENT ALLOC. AMT.

 

Project A 600 60% $600

Project B 250 25% 250

Pool 1 100 10% 100

Pool 2 50 5% 50

*Total 1,000 100% $1,000

 

3. Pre-Set Table - allocations are based on pre-set amounts or percentages which the user has designated for each project. The percentages are based on expected benefits received by each project. For example, expenses of $1,000 are allocated using the following table:

 

PROJECT PERCENT ALLOC. AMT.

 

Project 1 50% $ 500

Project 2 50% 500

*Total 100% $1,000

 

4. Alternative Methods - alternative methodologies may be selected for certain types of non-personal services.

 

EXAMPLE: rent - square footage of usage.

5. Administrative Services/Fee for Service

 

A fee for each of the administrative services (e.g. general administration, computer programming, printing, financial services, procurement) can be charged to the programs based on the number of units of work provided. For each service, a cost pool is established with an operating budget for the expected cost of providing the service. The fee for each service is based on the operating budget for the cost pool divided by the number of units of services expected to be provided in the budget year. The periodic and annual analysis process should also be utilized. This concept can also be used for direct services as discussed in Chapter 2 of this TAG and OMB Circular A-87 as revised on May 17, 1995.

 

 

 

 

 

 

 

 

 

 

GOVERNANCE & MANAGEMENT

ISSUES

The approach outlined in this TAG suggests that two agreements should be negotiated between the agencies participating in a multi-funded delivery system. The two agreements are:

 

• The Governance Agreement (GA)

 

• The Resource Sharing Agreement (RSA).

 

The Governance Agreement (GA) is the overriding umbrella agreement which outlines the responsibilities of each party for the administration of the integrated program delivery system. The GA will define the structure and the terms necessary for the program delivery, accounting, and management of the service delivery system. The GA is an on-going agreement that may continue year after year or until terminated by the parties. As a general rule, the governance, management and structure of the multi-funded organization will be formulated and documented in the GA before the parties develop a RSA.

 

The Resource Sharing Agreement (RSA) outlines the joint program plan and financial budget for delivering services and is generally negotiated on an annual basis. The RSA certifies the application of the six-step process. Chapter I describes the RSA in detail and this appendix will only provide a simple model of an RSA.

 

The focus of the appendix is to:

 

• Describe a Governance Agreement

• Identify the Key Elements of a Governance Agreement

• Provide models of a Governance Agreement and Resource Sharing Agreement

 

DESCRIPTION OF A GOVERNANCE AGREEMENT

 

The Governance Agreement (GA) functions as a vital tool in operating a program delivery system that is supported by multiple entities (agencies) and multiple funding sources. The GA details management and accountability functions for its partners and must be developed in full consideration of achieving the performance goals as set forth in the RSA. The fairness of any agreement is predicated upon open and full cooperation by all participating partners.

 

By participating in this joint effort, the partners should not be precluded from meeting performance standards set outside the scope of the RSA. The RSA in conjunction with the GA should promote rather than hinder the attainment of performance standards required by other contractual obligations. Partners to the agreement shall act in good faith when negotiating the terms of the GA and shall work together to the best of their ability to achieve the established performance goals.

 

The GA must also preserve and support the parties' relationship with their federal, state and local partners. Governance should be feasible for all parties, regardless of the adopted accounting method or management structure. Regular reviews should be conducted to address internal and external changes. It must be adjustable to reflect changes in partners, performance goals, community needs or any other element that plays a role in the success of the program delivery system.

 

 

THE KEY ELEMENTS OF A GOVERNANCE AGREEMENT

Following is a list of some issues that should be considered when developing a GA. The list is not exhaustive and items could be added or deleted to meet the needs of the participating agencies.

 

1. Partnership Organization/Responsibilities: The GA should identify the partners and describe how the multi-funded effort will be organized. The geographic area in which the partnership will operate should also be included. The relationship and responsibilities of each party to the other should be clarified. If a lead agency is selected, the responsibilities should be delineated. This section should also address outstationing and cross-training of staff.

2. Mission/Vision Statement: The GA should briefly describe the general purpose of the joint effort which will serve as a guide to program operations. The specific objectives, i.e. performance and cost objectives, are described in extensive detail in the RSA and need not be included in the GA.

3. Code of Conduct: The GA should include a code of conduct that is agreed to by all of the partners. The code of conduct should cover all employees, be incorporated as part of the agreement and be made available to all staff.

4. Confidentiality/Privacy: The GA should address the confidentiality of client records, staff personnel records, payroll records and fiscal information for each agency operating in the multi-funded environment. Confidentiality regarding shared data files should also be addressed.

5. Output Measures: The GA should address how outcome measures for shared activities will be handled. Specifically, issues such as co-enrollments, placements and other shared outputs that could affect program performance should be outlined in the GA. Referrals from one program to another and referrals made to outside agencies should also be addressed.

6. MIS Services: The GA should describe how data files and information between programs will be shared. The GA should also describe, if applicable, how the multi-funded system(s) will coordinate with any local system. The GA should also delineate who is responsible for identifying MIS needs and changes to the MIS system. The GA should identify who is responsible for technical assistance and support regarding the MIS system. The GA should also describe the data management responsibilities for upgrading the system, backing-up the system and addressing risk management.

7. Accounting: The GA should specify whether each entity will continue to operate separate accounting systems or develop a single accounting system for budgetary control and tabulation of joint costs. A description of the accounting system that will be used should be included in the GA. The GA should also address how revenues/program income will be handled. Specifically, the GA should address under what circumstances revenues/program income will be netted against expenses and under what circumstances revenues/program income will be reported as program income.

8. Reporting & Monitoring: The GA should address reporting issues for combined program services and joint financial activity. The types of reports, frequency of reports, who will prepare the reports, and who will receive the reports should be delineated in the GA. It should describe the monitoring system that will be in effect. A description of its procedures and activities to be regulated should be included in the GA to insure compliance by the partners.

9. Record Retention: The GA should identify the length of time and location for keeping records.

10. Audit and Insurance: Auditing, insurance, procurement and other functions that could be viewed as centralized management functions should be addressed in the GA. The GA should encourage that the audits of the various partners be coordinated.

11. Failed Performance: The GA should describe the mechanism that will be used to inform all parties of a failure to perform. The GA should describe a level of performance that will be considered significant. The GA should also describe what constitutes a continued failure to perform and who should be notified of such failure.

12. Partnership Liability: The GA should address who is responsible for the liability of disallowed costs, including the liability associated with the referral of ineligible applicants and audit findings.

13. Shared Assets: The GA should identify the assets such as equipment, office furniture, computer equipment, and telephone systems that will be shared in the partnership. Issues regarding ownership, maintenance responsibilities, and distribution of costs must be detailed. The GA should also discuss the replacement or purchase of equipment should a partner choose to leave the joint effort. If equipment will be purchased, the GA should identify who will approve the purchase.

14. Complaints: The GA should describe the complaint system that will be in effect for the multi-funded delivery system. The relationship of the system with each individual partner's system should also be specified.

15. Modifications: The GA should specify under what circumstances the GA may be modified as well as the modification procedures that should be followed. Modification to the GA should be considered when there is a redesign of program specifications, change in legislative/regulatory requirements, additions or deletions from the partnership, involuntary termination for cause of one or more of the members from the partnership, or termination for the convenience of the government. The GA should also describe the time period for submittal and the procedures for approving modifications. Modifications to specific program/cost goals are addressed in the RSA and need not be included in the GA.

16. Standard Terms and Conditions: If not required by the State or by the grantor agency issuing the funds, the GA should include the following terms or conditions:

 

a. Hold Harmless Clauses

b. Bonding Requirements

c. Criminal Liability for Fraud, etc.

d. Kickbacks

e. Assignment and Sub-letting

f. Non-duplication of Facilities or Services

g. Nondiscrimination

h. Political & Lobbying Activities

i. EEO/Civil Rights

j. Debarment and Suspension

k. Affirmative Action

l. Clean Air Act/Water Pollution Control Act

m. Termination with Notice

n. Termination for Cause

o. Participation Based on Fund Availability

p. Drug-Free Workplace

q. Record Retention & Bookkeeping Requirements

r. Compliance with Federal/State Laws and Regulations

17. Effective Period: The GA should specify the period of time that the agreement will be in effect.

18. Signatures: The GA should include signature blocks for all parties to sign attesting that they agree to and will comply with all of the parameters and stipulations in the GA and certifying that the GA has been developed in accordance with the TAG.

 

 

 

 

MODEL A

 

GOVERNANCE AGREEMENT

 

II. Effective Period: July 1, 1996 to June 30, 1998

III. Parties: MN Department of Economic Security - (JOBS)

SE MN Employment Service office - (ES/UI) Winona County SDA - (JTPA and Older Americans Act)

 

III. Mission Statement: To provide universal access to employment and training services to the residents of our service area (identify location).

 

IV. Structure &

Management: Winona County SDA will be the lead agency for the One-Stop Center. The agency will act as the hub for all administrative and programmatic inquiries and requests. The responsibilities of each party to one another and to the One-Stop Center will delineated and agreed upon by all participating partners. The lead agency will not be responsible for the poor performance of any agency.

 

A reporting system will be developed for the financial activities of the One-Stop Center. However, parties to the agreement will continue to operate separate accounting systems and report shared costs to the lead agency.

 

V. Responsibilities: Program Responsibilities:

 

Intake, Placements & Referrals - SE MN ES/UI office

Case Management - Winona County SDA Job Readiness - MN Employment Security office

Job Training - Winona County SDA

 

General Responsibilities:

 

Reporting & Monitoring - Winona County SDA

MIS Services - Winona County SDA

Audit Resolution - all partners

 

VI. General Provisions:

 

The members agree to perform the functions and services as indicated in the attached Resource Sharing Agreement (RSA). The geographical area serviced by this agency is the greater Southeastern Minnesota area. Any changes to the Governance Agreement and the attached Resource Sharing Agreement must be approved in writing by the Partnership.

 

The Partnership shall commence performance of the services stated in the Resource Sharing Agreement on the date the parties have signed the agreement and shall complete performance of the services by June 30, 1998, herein referred to as the termination or completion date of the Agreement.

 

1. The local Service Delivery Area (SDA) is the lessee of the space for the operation of the One-Stop Center. The Partnership agrees to sub-lease the space from the SDA at a rate necessary to cover the operating costs of the space.

 

2. The Partnership agrees to provide the equipment (phone, computer network, office equipment, office furniture and other items). The cost of providing these items/services will be reviewed on a quarterly basis to assure equitable participation by all the partners.

 

3. The SDA will provide a monthly financial report to the consortium detailing the expenses and contributions of the partners in this effort.

 

4. The JOBS program agrees to provide the consortium with a quarterly report detailing client service and participation levels.

 

5. The consortium shall be responsible for conducting a work process review. The work process review is intended to identify actions necessary to correct performance problems.

 

6. Develop a written corrective action plan if, once in operation, the plan of service is not meeting the needs of the area.

 

7. The Partnership shall not decide how funds for specific programs will be spent where there are specific statutes and/or regulations which govern the expenditure of programmatic dollars. Meeting the requirements established for participants in the One Stop Career Center remain responsibilities of the grantee/program operator for any of the programs. If, at any time, broader authority is received and integration of resources and/or funds becomes legally possible, then this section may be reopened to realize such integration.

 

8. Each partner will insure that its agency’s business practices are followed in the provision of services under this governance agreement. Such practices include but are not limited to: audit, procurement, insurance, employee codes of conduct, record keeping and retention, employee and client confidentiality.

 

9. Each member of the Partnership will be responsible to insure that services will be provided. In the event that a member(s) fails to perform in a manner that was agreed to, it is the responsibility of the Partnership to insure that agreed to services are provided and the problem be corrected within 30 days. If resolution of the problem does not occur, it will be referred to the PIC Executive Committee for appropriate action and resolution. Such resolution may include re-evaluation of the plan of service and/or termination of participation.

 

10. It is expected that the Partnership will function by consensus. In instances where consensus cannot be reached and the functioning of the Partnership is impaired, those members of the Partnership who are parties to the dispute shall submit to the following dispute resolution (complaint) procedure.

 

A. If the Partnership is unable to resolve a dispute to the satisfaction of the members who are parties to the dispute, the complaint shall be submitted in writing to the Private Industry Council Board Chairperson within fifteen days of the initial dispute.

 

B. The Executive Committee of the PIC shall evaluate the merits of the dispute and may attempt to resolve the dispute through mediation. However, in all cases, the Executive Committee shall prepare a response to the complaint within thirty days.

 

C. If any party to the dispute is not satisfied with the decision of the Executive Committee of the PIC, the dispute shall be referred to a neutral party, chosen by the parties to the dispute, for resolution. The neutral party shall be requested to make a determination within thirty days. The decision of the neutral party shall be final and binding on all parties to the dispute.

 

 

 

 

VII. Assurances and Certifications

 

1. The Partnership will insure that no person shall be discriminated against in consideration for or receipt of employment and training services or staff position because of sex, handicap, race, color, age, religion or national origin. Each participant shall have recourse through the appropriate complaint procedure.

2. The Partnership will strictly adhere to all Federal, State and Local laws that pertain to Employment and Training, including Minor Labor and Civil Rights Laws.

3. It is expressly understood and agreed by all members of the Partnership that employees receiving compensation for work performed for this agreement shall in no way be deemed employees of the Partnership.

4. No funds utilized in conducting activities under this agreement shall be used to promote religious or anti-religious activities, or used for lobbying activities in violation of 18 U.S.C. 1913, or used for political activities in violation of 5 U.S.C. 1501 to 1508.

5. Each member of the Partnership will assure that it will follow its affirmative action plan to assure nondiscrimination, written personnel policies, and grievance procedures for complaints and grievances from applicants, subcontractors, employers, employees, and other interested persons, all in accordance with applicable statutes and regulations.

6. Each member of the Partnership assures that it is an equal opportunity employer and is aware of and shall comply with Equal Employment Opportunity Commission practices as mandated by state and federal statutes and regulations.

7. The Partnership will not expose participants to surroundings or working conditions which are unsanitary, hazardous, or dangerous; participants employed or trained for inherently dangerous occupations shall be assigned to work in accordance with reasonable safety practices.

8. Each member will assure that it will follow its Drug Free Workplace Certification to assure that it is in compliance with Executive Order No. 90-5.

 

VIII. Modification, Renewal & Termination Provisions

 

1. Modifications of this agreement may be made by the written mutual consent of the parties hereto. Oral modifications shall have no effect.

 

2. If any provision of this Agreement is held invalid, the remainder of the Agreement shall not be affected thereby.

 

3. Any party of the Partnership may terminate this Agreement without cause with ninety (90) days written notice to the other members of the Partnership by certified U.S. Mail. The consortium reserves the right to unilaterally terminate participation by one or more of the members if the member violates this Agreement or any applicable law or regulation.

 

4. This agreement may be renewed by the parties with unanimous consent for additional time periods.

 

IX. Other Provisions

 

1. This agreement shall be interpreted under State (insert state name) Law or Federal Law as may be applicable.

2. All press releases, brochures, flyers, print ads, posters, public service announcements, reports and newsletters related to services under this agreement shall recognize all the members of the Partnership as funding sources and shall be cleared prior to release. All members' logos should appear on printed materials. If appropriate logos cannot be used, the piece must identify the members of the Partnership as funding sources somewhere in the print.

 

The obligation of funds allocated under this Agreement is contingent upon receipt of those funds for this agreement by members of the Partnership. In Witness Whereof, the members of the Partnership enter onto this Agreement, this 1st day of July in the year 1996.

 

 

___________________________________ ___________

Funding Source A Date

 

______________________________________ ___________

Funding Source B Date

 

______________________________________ ___________

Funding Source C Date

 

 

 

MODEL B

RESOURCE SHARING AGREEMENT

 

A. Statement of Work

 

The parties agree to provide intake, job club/readiness, work experience, On-the-Job training, educational and job placement services to eligible individuals. The One-Stop center will provide clients with access to job education services, limited computer training, academic enrichment training, resume services, counseling, and linkage and coordination to other community services. The integration of services will eliminate duplication and performance measurement will focus on the attainment of quality-based outputs and customer satisfaction measures.

 

The parties will develop an annual plan of service (Table 1) which will include a description of the services/activities to be provided and the projected number of participants to be served at this One-Stop Center. The associated funding plan (Table 2) will list each partner's financial commitment in terms of funding, staffing and equipment/facility resources.

 

B. Period of Performance

 

This agreement becomes effective on the date signed by both parties and continues in effect until June 30, 1997 or until terminated by mutual consent.

 

C. General Requirements

 

In support of the above activities the partnership agrees to provide resources to support the following services:

 

· Each of the partnership members agrees that the staff will be cross trained to provide joint intake services, orientation, assessment, and enrollment.

 

· JTPA and Title V will provide joint Individual Service Strategy development.

 

· JTPA, JOBS, AU, ES program staff will provide counseling/case management.

 

· Work Experience will be funded by OAA, JTPA and JOBS programs.

 

· Occupational Skills training will be provided by JOBS and JTPA.

 

· On the Job Training will be provided by JOBS and JTPA.

 

· Supportive Services will be provided by JOBS, OAA and JTPA.

 

· ES will contact and secure job orders/job placements for the clients participating in the One-Stop Center.

 

D. Upfront Analysis - Support of the RSA and Use of the Methodology

 

The parties will perform an upfront analysis that will verify that the final distribution of services and costs is equitable to each partner in relation to the benefits received and resources committed. As an affirmation of the methodology, the upfront analysis will be documented and incorporated in the RSA (Tables 3 & 4). The methods by which the parties will measure benefit will be recorded here.

 

E. Modification Procedures

 

The parties will specify the procedures by which the RSA may be revised or modified. Modifications to the RSA may occur after the parties perform interim or year-end analyses and find significant or material variances that will affect the plan of service or the funding plan. The parties should document the results of any material and significant variances that occur at year-end in preparation of the plan of service for the second year.

F. Monitoring of the RSA

 

The partnership members agree to monitor client and funding information on a quarterly basis to insure that equitable benefit is being received by each of the members. Corrective action steps will be taken quarterly and at the end of the annual agreement.

 

In Witness Whereof, the members of the Partnership enter onto this Agreement this 1st day of June, 1996.

______________________________________ __________

Funding Source A Date

______________________________________ ___________

Funding Source B Date

______________________________________ ___________

Funding Source C Date

 

 

 

TABLE 1

EXPECTED LEVEL OF OUTPUTS

(Annual Data)

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

TOTAL

 

Intake

 

2,400

 

3,500

 

5,200

 

11,100

 

Case Management

 

 

2,400

 

 

3,500

 

0

 

 

5,900

 

Job Readiness

 

2,400

 

240

 

0

 

2,640

 

Job Placement

 

350

 

1,925

 

2,100

 

4,375

 

 

 

TABLE 2

RESOURCES COMMITTED TO ACTIVITIES

(Annual Data)

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

TOTAL

 

Intake

Facilities

Staff - 6

 

 

 

$70,000

 

 

$120,000

 

$50,000

 

 

$50,000

$190,000

 

Case Management

Facilities

Staff - 7

 

 

$30,000

$175,000

 

 

$30,000

$60,000

 

 

 

 

$60,000

$235,000

 

Job Readiness

Facilities

Staff - 4

 

 

$30,000

$70,000

 

 

$70,000

$60,000

 

 

 

 

$100,000

$130,000

 

Placements

Facilities

Staff - 5

 

 

$35,000

 

 

$10,000

$30,000

 

 

$60,000

$144,000

 

 

$70,000

$209,000

 

TOTAL:

 

$410,000

 

$380,000

 

$254,000

 

$1,044,000

 

 

 

 

TABLE 3

ALLOCABLE SHARE OF BENEFITS

BY ACTIVITY AND FUND SOURCE

 

 

ACTIVITY

 

JOBS

 

JTPA

 

ES

 

Intake

Participants

Unit Cost

Planned Benefits

 

 

2,400

$21.62

$51,892

 

 

3,500

$21.62

$75,676

 

 

5,200

$21.62

$112,432

 

Case Management

Participants

Unit Cost

Planned Benefits

 

 

2,400

$50.00

$120,000

 

 

3,500

$50.00

$175,000

 

 

0

-

$0

 

Job Readiness

Participants

Unit Cost

Planned Benefits

 

 

2,400

$87.12

$209,091

 

 

240

$87.12

$20,909

 

 

0

-

$0

 

Placements

Participants

Unit Cost

Planned Benefits

 

 

350

$63.77

$22,320

 

 

1,925

$63.77

$122,760

 

 

2,100

$63.77

$133,920

 

Bottom-Line Total Planned Benefits for All Activities

 

 

 

$403,303

 

 

 

$394,345

 

 

 

$246,352

 

 

TABLE 4

COMPARISON OF RESOURCE COMMITMENTS

AND

BENEFITS ATTRIBUTABLE TO EXPECTED OUTPUTS

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

Resource Commitments (Table 2 in Chapter II)

 

$410,000

 

$380,000

 

$254,000

 

Benefits from Expected Outputs (Table 3 above)

 

$403,303

 

$394,345

 

$246,352

 

Percent Variance between Planned Benefits and Costs

 

-1.6%

 

3.8%

 

-3.0%

 

Appendix Three

Allocating Administrative & Universal Services Costs

 

Below is an example that utilizes the six-step process for activities that do not have measurable program outputs. Activities such as administration and universal services can be grouped into separate cost centers, and benefits received as well as adjustments for cost variances can be determined in the same manner as for other activities. Since these activities are not linked to performance based outputs, theses activities will not incur any performance variances. Likewise, unit costs can not be determined for the activities since specific program outputs are not assigned to either function. The following example allocates the benefit of administration and universal services to each partner. The allocation base is each partner's share of total benefit received from the other activities. The benefit received under the other program activities or established performance centers must be determined first before the parties can apply the six-step methodology to universal services and administration.

 

Example

 

In Step one, Table 1, the parties have agreed upon the number of participants or level of services to be achieved under each shared activity. Since universal services and administration are indirectly related to the other performance centers or activities, the partners agree that it is not feasible to develop output based performance centers for either activity.

 

 

TABLE 1

EXPECTED LEVEL OF OUTPUTS

(Annual Data)

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

UI

 

OWA

 

TOTAL

 

Intake

 

2,000

 

2000

 

1800

 

5,250

 

200

 

11,250

 

Case Management

 

 

2,000

 

 

2000

 

0

 

0

 

200

 

 

4,200

 

Job Placement

 

750

 

850

 

725

 

0

 

40

 

2,365

 

Universal Services

 

-

 

-

 

-

 

-

 

-

 

-

 

Administration

 

-

 

-

 

-

 

-

 

-

 

-

 

 

In Step two, Table 2 the parties commit resources to program activities based on the established level of program outputs. The cost of universal services and administration is determined before the total amount of committed resources is finalized. In the example, the parties agree that an additional 5% of the total resources planned for intake, case management and job placement is needed to cover universal services, and an additional 10% of the total resources planned for all program activities including universal services is needed to pay for administrative costs that are incurred by all partners for this joint project.

 

 

TABLE 2

RESOURCES COMMITTED TO ACTIVITIES

(Annual Data)

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

UI

 

OWA

 

TOTAL

 

Intake

Facilities

Staff -

 

4

$60,000

$140,000

 

14

$50,000

$420,000

 

0

$50,000

$0

 

10

$200,000

$480,000

 

 

$0

$0

 

28

$360,000

$1,040,000

 

Case Mgmnt

Facilities

Staff -

 

9

$180,000

$315,000

 

9

$75,000

$270,000

 

0

$0

$0

 

0

$0

$0

 

0 $40,000

$40,000

 

18

$295,000

$625,000

 

Job Placements

Facilities

Staff -

 

 

7

$60,000

$245,000

 

 

5

$ 25,000

$150,000

 

7 $100,000

$336,000

 

 

0

$0

$0

 

 

0

$0

$0

 

 

19

$185,000

$731,000

 

Universal

Services - 5% Facilities

Staff -

 

 

 

$50,000

 

 

 

$49,300

 

 

 

$24,300

 

 

 

$34,000

 

 

 

$4,300

 

 

 

$161,900

 

Total Program

 

$1,050,000

 

$1,039,300

 

$510,300

 

$714,000

 

$84,300

 

$3,397,900

 

Administration

- 10%

Facilities

Staff -

 

 

 

$93,750

$ 0

 

 

2

$49,300

60,000

 

 

1

$24,750

$48,000

 

 

 

$56,000

$0

 

 

 

$8,250

$0

 

 

3

$232,050

$108,000

 

 

TOTAL RESOURCES

 

 

$1,143,750

 

 

$1,148,600

 

 

$583,050

 

 

$770,000

 

 

$925,500

 

 

$3,737,950

 

 

 

 

In Step three, equitable benefit for each party is determined in the same manner as established in the six-step process. The parties must first calculate the expected share of benefit to be received by each program activity before calculating benefit for universal services and administration. For universal services, expected benefit is determined by summarizing the planned benefit for each program activity and then multiplying the sum by the cost percentage for universal services established in Step two. For administration, the parties tally up the planned benefit to be received by each activity including universal services and multiply the sum by the administrative percentage also established in Step two. Once planned benefit is determined for each performance center, the parties can conduct a comparison of resources committed against planned benefit as seen in Table 4 to determine if each party is receiving its fair share of benefit.

 

 

TABLE 3

EXPECTED ALLOCABLE SHARE

OF BENEFITS BY ACTIVITY AND FUND SOURCE

(Annual Data)

 

 

 

ACTIVITY

 

JOBS

 

JTPA

 

ES

 

UI

 

OWA

 

Intake

Participants

Unit Cost

Planned Benefits

 

 

2,000

$124.44

$248,889

 

 

2,000

$124.44

$248,889

 

 

1,800

$124.44

$224,000

 

 

5,250

$124.44

$653,333

 

 

200

$124.44

$ 24,889

 

Case Management

Participants

Unit Cost

Planned Benefits

 

 

2,000

$219.05

$438,095

 

 

2,000

$219.05

$438,095

 

 

0

$219.05

$0

 

 

0

$219.05

0

 

 

200

$219.05

$43,810

 

Placements

Participants

Unit Cost

Planned Benefits

 

 

750

$387.32

$290,486

 

 

850

$387.32

$329,218

 

 

725

$387.32

$280,803

 

 

0

$387.32

$0

 

 

40

$387.32

$15,493

 

Subtotal - Benefit

 

$977,470

 

$1,016,202

 

$504,803

 

$653,333

 

$84,191

 

Universal Services - 5%

 

 

$48,904

 

 

$50,841

 

 

$25,256

 

 

$32,687

 

 

$4,212

 

Administration-10%

 

 

$102,716

 

$106,786

 

$53,046

 

$68,655

 

$8,847

 

BOTTOM-LINE TOTAL - Planned Benefits for All Activities

 

 

 

$1,129,090

 

 

 

$1,173,829

 

 

 

$583,105

 

 

 

$754,675

 

 

 

$97,250

 

 

 

TABLE 4

COMPARISON OF RESOURCE COMMITMENTS

AND

BENEFITS ATTRIBUTABLE TO EXPECTED OUTPUTS

 

FUNCTION

 

JOBS

 

JTPA

 

ES

 

UI

 

OWA

 

Resource Commitments (Table 2)

 

$1,143,750

 

 

$1,148,600

 

 

$583,050

 

 

$770,000

 

 

 

$92,550

 

Benefits from Expected Outputs (Table 3)

 

 

 

$1,129,090

 

 

 

$1,173,829

 

 

$583,106

 

 

 

$754,675

 

 

 

$97,250

 

Percent Variance between Planned Benefits and Costs

 

-1.3%

 

2.1%

 

 

0.0%

 

 

-2.0%

 

 

4.8%

 

To perform the year-end analysis and adjust for variances, the parties must determine the cost rate for universal services and administrative using actual costs as shown in Table 6. For universal services, the parties divide total universal services costs of $164,001 by the sum of actual costs for intake/assessment, case management and job placement of $3,201,565 to obtain a cost rate of 5.12% for universal services. This percentage is multiplied by the sum of benefit received under the intake/assessment, case management, and job placement activities to determine each party's share of the cost of universal services.

 

For administration, the parties divide total administrative costs of $340,820 by the sum of intake/assessment, case management, job placement and universal services of $3,365,566 to obtain a cost rate of 10.13% for administration. This percentage is multiplied by the sum of benefit received under the intake/assessment, case management, job placement, and universal services activities to determine each party's share of costs for administration.

 

The parties will summarize the total benefit received for each activity and compare it with total costs paid for each activity to determine the party's bottom-line benefit and year-end adjustments. The parties will use the same guidelines to make adjustments for performance and cost variances as presented in Chapter 6.

 

 

 

TABLE 5

YEAR-END ANALYSIS OF ACTUAL COSTS INCURRED AND OUTPUTS ACHIEVED

(Year-End Analysis Including 4th Quarter)

 

PLANNED VS. ACTUAL PARTICIPANTS SERVED

 

PLANNED VS. ACTUAL COSTS

 

ACTIVITY

 

PLAN

 

ACTUAL

 

%PLAN

 

% VAR.

 

PLAN

 

ACTUAL

 

% PLAN

 

% VAR.

 

Intake

JOBS

JTPA

ES

UI

OWA

TOTAL

 

 

2,000

2,000

1,800

5,250

200

11,250

 

 

1,930

2,100

1,700

5,828

200

11,758

 

 

96%

105%

94%

111%

100%

105%

 

 

-4%

5%

-6%

11%

0%

-5%

 

 

$ 200,000

$ 470,000

$ 50,000

$680,000

$0

$1,400,000

 

 

$198,757

$475,460

$50,000

$680,000

$0

$1,404,217

 

 

99%

101%

100%

100%

0 %

100%

 

 

-1%

1%

0%

0%

0%

0%

 

Case Mgmt.

JOBS

JTPA

ES

UI

OWA

TOTAL

 

 

2,000

2,000

0

0

200

4,200

 

 

1,850

2,050

0

0

194

4,093

 

 

92%

102%

0%

0%

97%

97%

 

 

-8%

2%

0%

0%

-3%

-3%

 

 

$495,000

$345,000

$0

$0

$ 80,000

$920,000

 

 

$462,599$336,250

$0

$0

$ 80,000

$878,849

 

 

93%

97%

0%

0%

100%

96%

 

 

-7%

-3%

0%

0%

0%

-4%

 

Job Plcmnt

JOBS

JTPA

ES

UI

OWA

TOTAL

 

 

750

850

725

0

40

2,365

 

 

630

800

700

0

39

2,169

 

 

84%

94%

96%

0%

98%

92%

 

 

-16%

-6%

-4%

0%

-2%

-8%

 

$305,000

$175,000

$436,000

$0

$0

$916,000

 

 

$301,499

$181,000

$436,000

$0

$0

$918,499

 

 

99%

103%

100%

0%

0%

100%

 

 

-1%

3%

0%

0%

0%

0%

 

Universal Services

JOBS

JTPA

ES

UI

OWA

TOTAL

 

 

 

 

 

 

 

 

 

$ 50,000

$ 49,300

$ 24,300

$ 34,000

$ 4,300

$161,900

 

$ 52,500

$ 49,300

$ 23,328

$ 34,272

$ 4,601

$164,001

 

 

105%

100%

96%

101% 107%

101%

 

 

5%

0%

-4%

1%

7%

1%

 

Administration

JOBS

JTPA

ES

UI

OWA

TOTAL

 

 

 

 

 

 

 

 

 

 

$93,750

$109,300

$72,750

$ 56,000

$ 8,250

$340,050

 

 

$ 94,688

$109,300

$ 72,023

$ 56,560

$ 8,250

$340,818

 

 

101%

100%

99%

101% 100%

100%

 

 

1%

0%

-1%

1%

0%

0%

 

 

TABLE 6

APPLICATION OF BOTTOM-LINE BENEFIT

(Year-End Adjustments)

 

 

 

Intake

 

Case Mngmnt

 

Job - Plcement

 

Universal Services

 

Admin- istration

 

 

TOTAL

 

Unit Costs(a)

% Program Costs

 

$ 119

 

$ 215

 

$ 412

 

 

5.12%

 

 

10.13%

 

- -

 

JOBS

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

(Under)Overpaid(e) % Variance (f)

 

 

1,930

$ 230,461

$198,757

-

-

 

 

1,850

$397,107

$462,599

-

-

 

 

689

$283,950

$301,499

-

-

 

 

 

$46,693

$52,500

 

 

 

$ 97,035

$94,688

-

-

 

 

-

$1,055,247

$1,110,043

($ 54,796)

- 4.9%

 

JTPA

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

(Under)Overpaid(e) % Variance (f)

 

 

2,100

$ 250,813

$475,460

-

-

 

 

2,050

$440,090

$336,250

-

-

 

 

800

$ 329,873

$181,000

-

-

 

 

 

$52,290

$49,300

 

 

 

 

$ 108,666

$ 109,300

-

-

 

 

-

$1,181,731

$1,151,310

$ 30,422

2.6%

 

ES

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

(Under)Overpaid(e) % Variance (f)

 

 

1,700

$203,051

$50,000

 

 

 

-

-

-

 

 

700

$288,509

$436,000

 

 

-

$25,180

$23,328

 

 

-

$52,329

$72,023

 

 

 

$569,068

$581,351

($12,282)

-2.1%

 

UI

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

(Under)Overpaid(e) % Variance (f)

 

 

5,828

$696,005

$680,000

 

 

-

-

-

 

 

-

-

-

 

 

 

$35,653

$34,272

 

 

 

 

$74,093

$56,560

 

 

 

$805,751

$770,832

$34,919

4.53%

 

OWA

Outputs Rec'd (b)

Benefit Rec'd (c)

Costs Paid (d)

(Under)Overpaid(e) % Variance (f)

 

 

200

$ 23,887

$0

 

 

 

 

195

$41,652

$80,000

 

 

39

$16,167

$0

 

 

 

$4,185

$4,601

 

 

 

$8,698

$8,250

 

 

-

$94,589

$92,851

$1,738

1.87%

 

Basis for Calculations:

a) Output unit costs are from Table 8: Total actual costs/total participants served (from Table 7) rounded to the nearest dollar

b) Outputs Received are from Table 7: Actual participants served by fund source

c) Benefits Received = a * b

d) Costs Paid are from Table 7: Actual costs paid by fund source

e) (Under)Overpaid = d - c

f) % Variance = e / d * 100

Share of Universal Services (US) Costs = US% multiplied by Sum of Benefit Received (c)

JOBS JTPA ES UI OWA

$911,519 $1,020,776 $491,559 $696,005 $81,705

 

Share of Administration (AD) Costs = AD% multiplied by Sum of Benefit Received plus Universal Services (c)

JOBS JTPA ES UI OWA

$958,212 $1,073,065 $516,740 $731,659 $85,891

 

 

INDEX

 

Accounting

assigning responsibility for, IV:1-3

Accounting systems

agreement on, Appendix II:3

changes to, IV:2-3

reporting requirements, IV:2-3, Appendix II:3

Activities that do not have outputs

adjusting cost variances, VI:7

allocating costs of, Appendix III

planning the performance center, I:8, Appendix III

Activity-based cost accounting

definition, Glossary:1

determining full costs, Overview:9

performance and cost centers, Overview:8-9

Activity center

definition, Glossary:1

(see also Performance Centers)

Adjusting variances

bottom-line adjustment, VI:7, 10-11

cost variances, VI:3-11

for activities without outputs, VI:7

one-for-one adjustments, VI:9-10

options for, VI:16-17

program performance variances, VI:1-3, 9

summary guidelines for, VI:8-9

up-front agreement on how to make adjustments, VI:7

as recorded in the RSA, Appendix II:12

Administration

adjusting cost variances, VI:7, Appendix III

as a performance/cost center, I:5, I:8, Appendix III

included in full costs, VI:12-13

measuring benefit and allocating costs of, I:8, Appendix III

fee for service - overhead methodology, Appendix I:11

(see Governance Agreement)

Analysis of Performance and Costs

demonstrating equitable benefit, V:1

interim analysis, Overview:17, V:2-3

year-end analysis, Overview:17, V:3-4

Assets

agreement on sharing, Appendix II:4

depreciation of (see Depreciation)

expensed at acquisition, Appendix I:1

valuation at cost, II:6-7, Appendix I:1

(see Full Disclosure)

 

 

Benefit

bottom-line (see bottom-line benefit)

compared with costs, III:3

definition of, Overview:7, Glossary:1

quantifying and valuing, III:2-3

unit cost basis (see Unit Cost)

Benefit, Measures of

activities without outputs, I:8, VI:7, Appendix III

agreeing on the performance and cost factors, I:6-7, III:1, Appendix II:3

bottom-line, Overview:4-7, II:1-2, Glossary:1

effort, Overview:6

inputs, Overview:7

outputs, Overview:7-8, I:6-7, III:2-4

performance-based, Overview:7

Bottom-line adjustments

demonstrated in a case study, VI:15-17

how to perform, VI:10-11

offsetting variances, VI:6-7

Bottom-line benefit

applying the materiality threshold to, III:4

compared with bottom-line costs, III:3-4

concept of, Overview:4-7

rationale for, II:1-2

using administration and universal services, Appendix III:4-6

Budget (see Financial Plan)

Budget Information Summary (BIS)

resource and cost plan, Overview:16, II:3

 

Case study

Step 1, I:10-11

Step 2, II:11-12

Step 3, III:5-7

Step 5, V:4-7

Step 6, VI:13-17

Coordinated multiple delivery systems, Overview:2

Corrective action (see Adjusting Variances)

Cost allocation

linked to performance measures, Overview:7

(see also Adjusting Variances, Benefit, Measures of Benefit,

Bottom-line Benefit)

Cost categories

reconciling with cost centers, II:10-11

Cost centers

activity-based, Overview:8-9, Glossary:1

definition of, Overview:9, I:3, Glossary:1

examples of, I:4-5

reconciling with cost categories, II:10-11

Cost objective, Glossary:1

Cost pool, Glossary:1

(see Cost Pooling)

Cost pooling

and bottom-line benefit, II:2

and direct cost charging, IV:4

Cost variances

adjusting for activities without outputs, VI:7, Appendix III

adjusting for varying salary rates, III:4

adjusting at year-end, VI:3-7

bottom-line adjustments, VI:10-11

offsetting variances, VI:6-7

one-for-one adjustments, VI:9-10

(see also Material Cost Variance)

 

Depreciation, Appendix I:3-4

Direct cost

definition, Glossary:2

maximize use of direct cost charging, Overview:2, IV:4

options for charging direct costs, II:4-5

Double-counting enrollments

and determining full cost of services, I:8

and quantifying outputs, I:8

 

Equipment costs

options for charging, Appendix I:3

Equitable benefit

allocable share of benefits and costs, III:1

verifying in Step 3, Overview:16-17, III:1-7

Equitable distribution of costs

achieving, Overview:3-7, III:1

impact of significant variances on..., VI:2-3

Equity over time, Overview:9-10, Glossary:2

 

Facility costs

options for charging, Appendix I:1-3

Failed performance, IV:2, Appendix II:4

Fee for service

option for charging costs, II:5, Appendix I:11

Financial plan

blueprint for charging costs, Overview:12-14, II:12

documentation of agreements on resource sharing, II:3-4

establishment of, II:1

not the basis for allocating costs, II:12, III:5, IV:4-5

reconciling to actual results, III:5

Full cost

definition of, Overview:9, II:6

how to calculate, VI:12-13

purpose of determining, i, Overview:4, VI:13

Full disclosure of revenue and costs, II:6-7, Glossary:2

Funding plan (see Financial Plan)

 

Governance agreement

compared to the Resource Sharing Agreement, Appendix II:1

description of, Glossary:2, Appendix II:2

key provisions, Appendix II:2-5

model agreement, Appendix II:6-10

standard terms, Appendix II:5

Governance issues

management structure, I:2

(see also Accounting systems, Governance Agreement, MIS)

 

Historical performance data, II:9-10

(see also Time Distribution, Prior Period Data)

 

Immaterial cost variances

adjusting at year-end, VI:4-5, 16-17

definition of, Glossary:2

recognized during interim analysis, V:2-3

roll forward adjustments, Overview:11-12, VI:4-5

(also see Material Cost Variances)

Immateriality (see Materiality)

Incremental costs

definition of, Glossary:2

limited use of added-cost approach, II:7-9

Indirect cost

basis for allocation, I:9

definition of, Glossary:2

included in full costs, VI:12-13

Inputs

as basis for allocation, Overview:4

as measures of benefit, I:9

compared with TAG methodology, Overview:14

definition of, Glossary:2

vs. outputs, Overview:8, 14

Insignificance (see Significance)

Insignificant performance variances

adjusting at year-end, VI:2

bottom-line adjustments, VI:10-11

definition of, Glossary:3

one-for-one adjustments, VI:9-10

recognized during interim analysis, V:2-3

roll forward adjustments, Overview:11-12, VI:4-5

(also see significant variances)

Integrated program delivery system, i-iii, Glossary:3

 

 

Interim analysis

as conducted in a case study, V:4-7

conducting the analysis, V:2-3

correcting variances, V:2-3

frequency of, V:2

 

Joint cost, Glossary:3

 

Management Information Systems (MIS)

agreement on, Appendix II:3

changes to, IV:2-3

reporting requirements, IV:2-3

Marginal cost

definition of, Glossary:3

(see also Incremental Cost)

Material cost variances

adjusting at year-end, VI:4-5, 16-17

bottom-line adjustments, VI:10-11

definition of, Glossary:3

must be adjusted in current period, Overview:11, VI:5

offsetting variances, VI:6-7

one-for-one adjustments, VI:9-10

revising the plan to correct material variances, III:4

taking corrective actions during interim analysis, V:2-3

Materiality

applying materiality threshold to ratio of benefits and

costs, III:4

concept, Overview:10-11

does not apply to fraud and mismanagement, Overview:11

Monetary item, Glossary:3

Multi-funded program delivery system, Glossary:3

 

Non-monetary item, Glossary:3

 

OMB Circular A-87

depreciation method, Appendix I:4

guidance for charging costs, IV:3-5

overhead allocation - fee for service method, Appendix I:11

testing alternative mechanisms for paying costs, i

using budget estimates for interim cost distribution,

Overview:13, III:5, IV:4-5

One-for-one adjustments, VI:9-10

One-stop service center, Glossary:4

Outcomes, Glossary:4

Outputs

as basis for allocation, Overview:7-8

as measures of benefit, I:6-9

attainment outputs, I:7

definition of, Glossary:4

process-based outputs, I:7

quantifying, I:6-8

vs. inputs, Overview:8

Overhead

included in full costs, VI:12-13

measuring benefit and allocating costs of, I:8, Appendix I:10-11, Appendix III

 

Performance

as basis for cost allocation, Overview:7

Performance centers

activity-based, Overview:8-9, Glossary:1, 4

definition of, Overview:9, I:3, Glossary:4

examples of, I:4-5, 9

similar activities, I:5-6

Performance/cost centers

see Performance Centers, Cost Centers

Period of performance

length of operating period, V:1, 3-4

as an element of the RSA, Overview:15-18, Appendix II:11

Piloting the TAG

contact persons, iv

OIG (DOL) approval, iii

use of federal funds, ii

who may pilot, ii

Plan of service

develop management goals, I:2

establish performance and cost centers, I:3-6

identify joint activities, I:2-3

importance of front-end planning, I:1

reconciling to actual results, III:5

revising to correct material variances, III:4

Prior period data (see Historical Performance Data)

Program Planning Summary (PPS)

performance plan, Overview:16, I:10

 

Real property, Appendix I:1-4

Resource sharing

barter or exchange, Overview:3, 7

decide who will provide the resources, II:3

determine total resources needed, II:2-3

Resource Sharing Agreement (RSA)

contents of the agreement, Overview:15-18, Glossary:4

model agreement, Appendix II:11-14

modifying the agreement, Overview:18

period of performance, Overview:18

(also see Six-step process, Governance Agreement)

 

Roll forward adjustments

concept, Overview:11-12, Glossary:4

immaterial cost variances, VI:4-5

insignificant performance variances, VI:2

options at year-end, VI:16-17

 

Shared costs

options for charging, II:4-6

Significance

acceptable range of performance, Overview:10

concept, Overview:10-12

Significant performance variances

adjusting at year-end, VI:2-3

bottom-line adjustments, VI:10-11

computing impact on equitable costs, VI:2-3

definition of, Glossary:4

must be adjusted in current period, Overview:11

one-for-one adjustments, VI:9-10

taking corrective actions during interim analysis, V:2-3

Single delivery system, Overview:2

Six step process

flow chart, Overview:19

STEP - 1, I:1-11

STEP - 2, II:1-12

STEP - 3, III:1-7

STEP - 4, IV:1-5

STEP - 5, V:1-7

STEP - 6, VI:1-17

Standard cost accounting, Overview:1, 3

 

Table of contents, viii-ix

TAG (Technical Assistance Guide)

intended users, Overview:1-2

methodology compared with other methods, Overview:14

purpose, i, Overview:1

workgroup members, v-vii

Time distribution

alternative methods, Appendix I:4-6

model of different options, Appendix I:6-11

benefit allocation, Appendix I:8, Appendix I:9

fee for service, Appendix I:11

input data, Appendix I:7

leave allocation, Appendix I:7-8

overhead allocation, Appendix I:9-10

use of historical information, II:9-10

True cost

definition of, Glossary:5

(see also Full Cost)

Unit costs

basis for quantifying benefit, III:3

computing for planned outputs, III:2

computing impact of significant variances, VI:2-3

Universal Services

adjusting cost variances, VI:7, Appendix III

definition of, Glossary:5

example of, I-3, I-9

included in full costs, VI:12-13

measuring benefit and allocating costs of, I:8, Appendix III

Use allowances, Appendix I: 3-4

(see also Depreciation, Real Property, Equipment)

 

Valuation of assets (see Assets)

Value-added, Glossary:5

Valuing the planned outputs (see Benefit)

Variances

definition of, Glossary:5

in salary and other cost rates, III:4

interim and year-end analysis of, V:2-4

(see also Material Variances, Significant Variances)

 

Weighting, I:6

 

Year-end analysis

conducting the analysis, V:3-4

length of operating period, V:1, 3-4

options for adjusting variances, VI:16-17

performed in the case study, VI:14-15

when to do the analysis, V:3-4