Building A Successful Team
Principles of facilitation:
- Consider all members of the team
- Never embarrass a team member
- When in doubt, ask the team
- The family has the final decision
Building Blocks:
- Ask the family who the team members should be
- Prepare the family member(s) and each team member for the first team meeting
- Build and bring an agenda; bring each step to positive closure
- Send written information out ahead of time. Send a copy of the plan out within 48 hours
- Build good working relationships with team members (visit, call, share)
- Orient each new team member
- Be a coach, cheerleader and social director for your team
- Invest in team prep time and reflection/feedback time—it pays off
If team members are protective of ‘turf’:
- Observe carefully what messages are really being sent
- Build relationships—visit/learn about the other ‘system’: work to discover fears, concerns, needs of that system
- Recognize all for their contributions to the team
- After getting agreement ahead of time, put ‘turf’ on a meeting agenda for problem-solving
- Create questions that invite team members to look at things a new way
- Decide to learn from the past and start over
Team meeting agenda:
- Make introductions; clarify good ground rules and expectations
- Facilitate discussion of family/child; led by family or initiated by facilitator
- Build a collaborative description of the child—non categorical, conversational style all team members contributing (make a visible list of the child’s stengths/concerns).
- Determine what are priority issues for the child/family
- Invite follow-up questions and clarification
- Develop outcomes based on desired changes
- Create a visible record of services and natural interventions—be sure to note who, will do what, by when.
- Summarize the discussion, next steps, and set next meeting date
- Celebrate success!
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