Subpart A--General



Sec.

35.101  Purpose.

35.102  Application.

35.103  Relationship to other laws.

35.104  Definitions.

35.105  Self-evaluation.

35.106  Notice.

35.107  Designation of responsible employee and adoption of grievance procedures.

35.108--35.129  [Reserved]



                     Subpart B--General Requirements



35.130  General prohibitions against discrimination.

35.131  Illegal use of drugs.

35.132  Smoking.

35.133  Maintenance of accessible features.

35.134  Retaliation or coercion.

35.135  Personal devices and services.

35.136--35.139  [Reserved]



                          Subpart C--Employment



35.140  Employment discrimination prohibited.

35.141--35.148  [Reserved]



                    Subpart D--Program Accessibility



35.149  Discrimination prohibited.

35.150  Existing facilities.

35.151  New construction and alterations.

35.152--35.159  [Reserved]



                        Subpart E--Communications



35.160  General.

35.161  Telecommunication devices for the deaf (TDD's).

35.162  Telephone emergency services.

35.163  Information and signage.

35.164  Duties.

35.165--35.169  [Reserved]



                    Subpart F--Compliance Procedures



35.170  Complaints.

35.171  Acceptance of complaints.

35.172  Resolution of complaints.

35.173  Voluntary compliance agreements.

35.174  Referral.

35.175  Attorney's fees.

35.176  Alternative means of dispute resolution.

35.177  Effect of unavailability of technical assistance.

35.178  State immunity.

35.179--35.189  [Reserved]



                     Subpart G--Designated Agencies



35.190  Designated agencies.

35.191--35.999  [Reserved]



Appendix A to Part 35--Preamble to Regulation on Nondiscrimination on the Basis of Disability

in State and Local Government Services (Published July 26, 1991)



    Authority: 5 U.S.C. 301; 28 U.S.C. 509, 510; Title II, Pub. L. 101-

336 (42 U.S.C. 12134).



    Source: Order No. 1512-91, 56 FR 35716, July 26, 1991, unless 

otherwise noted.



                           Subpart A--General



Sec. 35.101  Purpose.



    The purpose of this part is to effectuate subtitle A of title II of 

the Americans with Disabilities Act of 1990 (42 U.S.C. 12131), which 

prohibits discrimination on the basis of disability by public entities.



Sec. 35.102  Application.



    (a) Except as provided in paragraph (b) of this section, this part 

applies to all services, programs, and activities provided or made 

available by public entities.

    (b) To the extent that public transportation services, programs, and 

activities of public entities are covered by subtitle B of title II of 

the ADA (42 U.S.C. 12141), they are not subject to the requirements of 

this part.



Sec. 35.103  Relationship to other laws.



    (a) Rule of interpretation. Except as otherwise provided in this 

part, this part shall not be construed to apply a lesser standard than 

the standards applied under title V of the Rehabilitation Act of 1973 

(29 U.S.C. 791) or the regulations issued by Federal agencies pursuant 

to that title.

    (b) Other laws. This part does not invalidate or limit the remedies, 

rights, and procedures of any other Federal laws, or State or local laws 

(including State common law) that provide greater or equal protection 

for the rights of individuals with disabilities or individuals 

associated with them.



Sec. 35.104  Definitions.



    For purposes of this part, the term--

    Act means the Americans with Disabilities Act (Pub. L. 101-336, 104 

Stat. 327, 42 U.S.C. 12101-12213 and 47 U.S.C. 225 and 611).

    Assistant Attorney General means the Assistant Attorney General, 

Civil Rights Division, United States Department of Justice.

    Auxiliary aids and services includes--

    (1) Qualified interpreters, notetakers, transcription services, 

written materials, telephone handset amplifiers, assistive listening 

devices, assistive listening systems, telephones compatible with hearing 

aids, closed caption decoders, open and closed captioning, 

telecommunications devices for deaf persons (TDD's), videotext displays, 

or other effective methods of making aurally delivered materials 

available to individuals with hearing impairments;

    (2) Qualified readers, taped texts, audio recordings, Brailled 

materials, large print materials, or other effective methods of making 

visually delivered materials available to individuals with visual 

impairments;

    (3) Acquisition or modification of equipment or devices; and

    (4) Other similar services and actions.

    Complete complaint means a written statement that contains the 

complainant's name and address and describes the public entity's alleged 

discriminatory action in sufficient detail to inform the agency of the 

nature and date of the alleged violation of this part. It shall be 

signed by the complainant or by someone authorized to do so on his or 

her behalf. Complaints filed on behalf of classes or third parties shall 

describe or identify (by name, if possible) the alleged victims of 

discrimination.

    Current illegal use of drugs means illegal use of drugs that 

occurred recently enough to justify a reasonable belief that a person's 

drug use is current or that continuing use is a real and ongoing 

problem.

    Designated agency means the Federal agency designated under subpart 

G of this part to oversee compliance activities under this part for 

particular components of State and local governments.

    Disability means, with respect to an individual, a physical or 

mental impairment that substantially limits one or more of the major 

life activities of such individual; a record of such an impairment; or 

being regarded as having such an impairment.

    (1)(i) The phrase physical or mental impairment means--

    (A) Any physiological disorder or condition, cosmetic disfigurement, 

or anatomical loss affecting one or more of the following body systems: 

Neurological, musculoskeletal, special sense organs, respiratory 

(including speech organs), cardiovascular, reproductive, digestive, 

genitourinary, hemic and lymphatic, skin, and endocrine;

    (B) Any mental or psychological disorder such as mental retardation, 

organic brain syndrome, emotional or mental illness, and specific 

learning disabilities.

    (ii) The phrase physical or mental impairment includes, but is not 

limited to, such contagious and noncontagious diseases and conditions as 

orthopedic, visual, speech and hearing impairments, cerebral palsy, 

epilepsy, muscular dystrophy, multiple sclerosis, cancer, heart disease, 

diabetes, mental retardation, emotional illness, specific learning 

disabilities, HIV disease (whether symptomatic or asymptomatic), 

tuberculosis, drug addiction, and alcoholism.

    (iii) The phrase physical or mental impairment does not include 

homosexuality or bisexuality.

    (2) The phrase major life activities means functions such as caring 

for one's self, performing manual tasks, walking, seeing, hearing, 

speaking, breathing, learning, and working.

    (3) The phrase has a record of such an impairment means has a 

history of, or has been misclassified as having, a mental or physical 

impairment that substantially limits one or more major life activities.

    (4) The phrase is regarded as having an impairment means--

    (i) Has a physical or mental impairment that does not substantially 

limit major life activities but that is treated by a public entity as 

constituting such a limitation;

    (ii) Has a physical or mental impairment that substantially limits 

major life activities only as a result of the attitudes of others toward 

such impairment; or

    (iii) Has none of the impairments defined in paragraph (1) of this 

definition but is treated by a public entity as having such an 

impairment.

    (5) The term disability does not include--

    (i) Transvestism, transsexualism, pedophilia, exhibitionism, 

voyeurism, gender identity disorders not resulting from physical 

impairments, or other sexual behavior disorders;

    (ii) Compulsive gambling, kleptomania, or pyromania; or

    (iii) Psychoactive substance use disorders resulting from current 

illegal use of drugs.

    Drug means a controlled substance, as defined in schedules I through 

V of section 202 of the Controlled Substances Act (21 U.S.C. 812).

    Facility means all or any portion of buildings, structures, sites, 

complexes, equipment, rolling stock or other conveyances, roads, walks, 

passageways, parking lots, or other real or personal property, including 

the site where the building, property, structure, or equipment is 

located.

    Historic preservation programs means programs conducted by a public 

entity that have preservation of historic properties as a primary 

purpose.

    Historic Properties means those properties that are listed or 

eligible for listing in the National Register of Historic Places or 

properties designated as historic under State or local law.

    Illegal use of drugs means the use of one or more drugs, the 

possession or distribution of which is unlawful under the Controlled 

Substances Act (21 U.S.C. 812). The term illegal use of drugs does not 

include the use of a drug taken under supervision by a licensed health 

care professional, or other uses authorized by the Controlled Substances 

Act or other provisions of Federal law.

    Individual with a disability means a person who has a disability. 

The term individual with a disability does not include an individual who 

is currently engaging in the illegal use of drugs, when the public 

entity acts on the basis of such use.

    Public entity means--

    (1) Any State or local government;

    (2) Any department, agency, special purpose district, or other 

instrumentality of a State or States or local government; and

    (3) The National Railroad Passenger Corporation, and any commuter 

authority (as defined in section 103(8) of the Rail Passenger Service 

Act).

    Qualified individual with a disability means an individual with a 

disability who, with or without reasonable modifications to rules, 

policies, or practices, the removal of architectural, communication, or 

transportation barriers, or the provision of auxiliary aids and 

services, meets the essential eligibility requirements for the receipt 

of services or the participation in programs or activities provided by a 

public entity.

    Qualified interpreter means an interpreter who is able to interpret 

effectively, accurately, and impartially both receptively and 

expressively, using any necessary specialized vocabulary.

    Section 504 means section 504 of the Rehabilitation Act of 1973 

(Pub. L. 93-112, 87 Stat. 394 (29 U.S.C. 794)), as amended.

    State means each of the several States, the District of Columbia, 

the Commonwealth of Puerto Rico, Guam, American Samoa, the Virgin 

Islands, the Trust Territory of the Pacific Islands, and the 

Commonwealth of the Northern Mariana Islands.



Sec. 35.105  Self-evaluation.



    (a) A public entity shall, within one year of the effective date of 

this part, evaluate its current services, policies, and practices, and 

the effects thereof, that do not or may not meet the requirements of 

this part and, to the extent modification of any such services, 

policies, and practices is required, the public entity shall proceed to 

make the necessary modifications.

    (b) A public entity shall provide an opportunity to interested 

persons, including individuals with disabilities or organizations 

representing individuals with disabilities, to participate in the self-

evaluation process by submitting comments.

    (c) A public entity that employs 50 or more persons shall, for at 

least three years following completion of the self-evaluation, maintain 

on file and make available for public inspection:

    (1) A list of the interested persons consulted;

    (2) A description of areas examined and any problems identified; and

    (3) A description of any modifications made.

    (d) If a public entity has already complied with the self-evaluation 

requirement of a regulation implementing section 504 of the 

Rehabilitation Act of 1973, then the requirements of this section shall 

apply only to those policies and practices that were not included in the 

previous self-evaluation.



(Approved by the Office of Management and Budget under control number 

1190-0006)



[56 FR 35716, July 26, 1991, as amended by Order No. 1694-93, 58 FR 

17521, Apr. 5, 1993]



Sec. 35.106  Notice.



    A public entity shall make available to applicants, participants, 

beneficiaries, and other interested persons information regarding the 

provisions of this part and its applicability to the services, programs, 

or activities of the public entity, and make such information available 

to them in such manner as the head of the entity finds necessary to 

apprise such persons of the protections against discrimination assured 

them by the Act and this part.



Sec. 35.107  Designation of responsible employee and adoption of 

          grievance procedures.



    (a) Designation of responsible employee. A public entity that 

employs 50 or more persons shall designate at least one employee to 

coordinate its efforts to comply with and carry out its responsibilities 

under this part, including any investigation of any complaint 

communicated to it alleging its noncompliance with this part or alleging 

any actions that would be prohibited by this part. The public entity 

shall make available to all interested individuals the name, office 

address, and telephone number of the employee or employees designated 

pursuant to this paragraph.

    (b) Complaint procedure. A public entity that employs 50 or more 

persons

shall adopt and publish grievance procedures providing for prompt and 

equitable resolution of complaints alleging any action that would be 

prohibited by this part.

Secs. 35.108--35.129  [Reserved]



                     Subpart B--General Requirements



Sec. 35.130  General prohibitions against discrimination.



    (a) No qualified individual with a disability shall, on the basis of 

disability, be excluded from participation in or be denied the benefits 

of the services, programs, or activities of a public entity, or be 

subjected to discrimination by any public entity.

    (b)(1) A public entity, in providing any aid, benefit, or service, 

may not, directly or through contractual, licensing, or other 

arrangements, on the basis of disability--

    (i) Deny a qualified individual with a disability the opportunity to 

participate in or benefit from the aid, benefit, or service;

    (ii) Afford a qualified individual with a disability an opportunity 

to participate in or benefit from the aid, benefit, or service that is 

not equal to that afforded others;

    (iii) Provide a qualified individual with a disability with an aid, 

benefit, or service that is not as effective in affording equal 

opportunity to obtain the same result, to gain the same benefit, or to 

reach the same level of achievement as that provided to others;

    (iv) Provide different or separate aids, benefits, or services to 

individuals with disabilities or to any class of individuals with 

disabilities than is provided to others unless such action is necessary 

to provide qualified individuals with disabilities with aids, benefits, 

or services that are as effective as those provided to others;

    (v) Aid or perpetuate discrimination against a qualified individual 

with a disability by providing significant assistance to an agency, 

organization, or person that discriminates on the basis of disability in 

providing any aid, benefit, or service to beneficiaries of the public 

entity's program;

    (vi) Deny a qualified individual with a disability the opportunity 

to participate as a member of planning or advisory boards;

    (vii) Otherwise limit a qualified individual with a disability in 

the enjoyment of any right, privilege, advantage, or opportunity enjoyed 

by others receiving the aid, benefit, or service.

    (2) A public entity may not deny a qualified individual with a 

disability the opportunity to participate in services, programs, or 

activities that are not separate or different, despite the existence of 

permissibly separate or different programs or activities.

    (3) A public entity may not, directly or through contractual or 

other arrangements, utilize criteria or methods of administration:

    (i) That have the effect of subjecting qualified individuals with 

disabilities to discrimination on the basis of disability;

    (ii) That have the purpose or effect of defeating or substantially 

impairing accomplishment of the objectives of the public entity's 

program with respect to individuals with disabilities; or

    (iii) That perpetuate the discrimination of another public entity if 

both public entities are subject to common administrative control or are 

agencies of the same State.

    (4) A public entity may not, in determining the site or location of 

a facility, make selections--

    (i) That have the effect of excluding individuals with disabilities 

from, denying them the benefits of, or otherwise subjecting them to 

discrimination; or

    (ii) That have the purpose or effect of defeating or substantially 

impairing the accomplishment of the objectives of the service, program, 

or activity with respect to individuals with disabilities.

    (5) A public entity, in the selection of procurement contractors, 

may not use criteria that subject qualified individuals with 

disabilities to discrimination on the basis of disability.

    (6) A public entity may not administer a licensing or certification 

program in a manner that subjects qualified individuals with 

disabilities to discrimination on the basis of disability,

nor may a public entity establish requirements for the programs or 

activities of licensees or certified entities that subject qualified 

individuals with disabilities to discrimination on the basis of 

disability. The programs or activities of entities that are licensed or 

certified by a public entity are not, themselves, covered by this part.

    (7) A public entity shall make reasonable modifications in policies, 

practices, or procedures when the modifications are necessary to avoid 

discrimination on the basis of disability, unless the public entity can 

demonstrate that making the modifications would fundamentally alter the 

nature of the service, program, or activity.

    (8) A public entity shall not impose or apply eligibility criteria 

that screen out or tend to screen out an individual with a disability or 

any class of individuals with disabilities from fully and equally 

enjoying any service, program, or activity, unless such criteria can be 

shown to be necessary for the provision of the service, program, or 

activity being offered.

    (c) Nothing in this part prohibits a public entity from providing 

benefits, services, or advantages to individuals with disabilities, or 

to a particular class of individuals with disabilities beyond those 

required by this part.

    (d) A public entity shall administer services, programs, and 

activities in the most integrated setting appropriate to the needs of 

qualified individuals with disabilities.

    (e)(1) Nothing in this part shall be construed to require an 

individual with a disability to accept an accommodation, aid, service, 

opportunity, or benefit provided under the ADA or this part which such 

individual chooses not to accept.

    (2) Nothing in the Act or this part authorizes the representative or 

guardian of an individual with a disability to decline food, water, 

medical treatment, or medical services for that individual.

    (f) A public entity may not place a surcharge on a particular 

individual with a disability or any group of individuals with 

disabilities to cover the costs of measures, such as the provision of 

auxiliary aids or program accessibility, that are required to provide 

that individual or group with the nondiscriminatory treatment required 

by the Act or this part.

    (g) A public entity shall not exclude or otherwise deny equal 

services, programs, or activities to an individual or entity because of 

the known disability of an individual with whom the individual or entity 

is known to have a relationship or association.



Sec. 35.131  Illegal use of drugs.



    (a) General. (1) Except as provided in paragraph (b) of this 

section, this part does not prohibit discrimination against an 

individual based on that individual's current illegal use of drugs.

    (2) A public entity shall not discriminate on the basis of illegal 

use of drugs against an individual who is not engaging in current 

illegal use of drugs and who--

    (i) Has successfully completed a supervised drug rehabilitation 

program or has otherwise been rehabilitated successfully;

    (ii) Is participating in a supervised rehabilitation program; or

    (iii) Is erroneously regarded as engaging in such use.

    (b) Health and drug rehabilitation services. (1) A public entity 

shall not deny health services, or services provided in connection with 

drug rehabilitation, to an individual on the basis of that individual's 

current illegal use of drugs, if the individual is otherwise entitled to 

such services.

    (2) A drug rehabilitation or treatment program may deny 

participation to individuals who engage in illegal use of drugs while 

they are in the program.

    (c) Drug testing. (1) This part does not prohibit a public entity 

from adopting or administering reasonable policies or procedures, 

including but not limited to drug testing, designed to ensure that an 

individual who formerly engaged in the illegal use of drugs is not now 

engaging in current illegal use of drugs.

    (2) Nothing in paragraph (c) of this section shall be construed to 

encourage, prohibit, restrict, or authorize the conduct of testing for 

the illegal use of drugs.



Sec. 35.132  Smoking.



    This part does not preclude the prohibition of, or the imposition of 

restrictions on, smoking in transportation covered by this part.



Sec. 35.133  Maintenance of accessible features.



    (a) A public entity shall maintain in operable working condition 

those features of facilities and equipment that are required to be 

readily accessible to and usable by persons with disabilities by the Act 

or this part.

    (b) This section does not prohibit isolated or temporary 

interruptions in service or access due to maintenance or repairs.



[56 FR 35716, July 26, 1991, as amended by Order No. 1694-93, 58 FR 

17521, Apr. 5, 1993]



Sec. 35.134  Retaliation or coercion.



    (a) No private or public entity shall discriminate against any 

individual because that individual has opposed any act or practice made 

unlawful by this part, or because that individual made a charge, 

testified, assisted, or participated in any manner in an investigation, 

proceeding, or hearing under the Act or this part.

    (b) No private or public entity shall coerce, intimidate, threaten, 

or interfere with any individual in the exercise or enjoyment of, or on 

account of his or her having exercised or enjoyed, or on account of his 

or her having aided or encouraged any other individual in the exercise 

or enjoyment of, any right granted or protected by the Act or this part.



Sec. 35.135  Personal devices and services.



    This part does not require a public entity to provide to individuals 

with disabilities personal devices, such as wheelchairs; individually 

prescribed devices, such as prescription eyeglasses or hearing aids; 

readers for personal use or study; or services of a personal nature 

including assistance in eating, toileting, or dressing.

Secs. 35.136--35.139  [Reserved]



                          Subpart C--Employment



Sec. 35.140  Employment discrimination prohibited.



    (a) No qualified individual with a disability shall, on the basis of 

disability, be subjected to discrimination in employment under any 

service, program, or activity conducted by a public entity.

    (b)(1) For purposes of this part, the requirements of title I of the 

Act, as established by the regulations of the Equal Employment 

Opportunity Commission in 29 CFR part 1630, apply to employment in any 

service, program, or activity conducted by a public entity if that 

public entity is also subject to the jurisdiction of title I.

    (2) For the purposes of this part, the requirements of section 504 

of the Rehabilitation Act of 1973, as established by the regulations of 

the Department of Justice in 28 CFR part 41, as those requirements 

pertain to employment, apply to employment in any service, program, or 

activity conducted by a public entity if that public entity is not also 

subject to the jurisdiction of title I.

Secs. 35.141--35.148  [Reserved]



                    Subpart D--Program Accessibility



Sec. 35.149  Discrimination prohibited.



    Except as otherwise provided in Sec. 35.150, no qualified individual 

with a disability shall, because a public entity's facilities are 

inaccessible to or unusable by individuals with disabilities, be 

excluded from participation in, or be denied the benefits of the 

services, programs, or activities of a public entity, or be subjected to 

discrimination by any public entity.



Sec. 35.150  Existing facilities.



    (a) General. A public entity shall operate each service, program, or 

activity so that the service, program, or activity, when viewed in its 

entirety, is

readily accessible to and usable by individuals with disabilities. This 

paragraph does not--

    (1) Necessarily require a public entity to make each of its existing 

facilities accessible to and usable by individuals with disabilities;

    (2) Require a public entity to take any action that would threaten 

or destroy the historic significance of an historic property; or

    (3) Require a public entity to take any action that it can 

demonstrate would result in a fundamental alteration in the nature of a 

service, program, or activity or in undue financial and administrative 

burdens. In those circumstances where personnel of the public entity 

believe that the proposed action would fundamentally alter the service, 

program, or activity or would result in undue financial and 

administrative burdens, a public entity has the burden of proving that 

compliance with Sec. 35.150(a) of this part would result in such 

alteration or burdens. The decision that compliance would result in such 

alteration or burdens must be made by the head of a public entity or his 

or her designee after considering all resources available for use in the 

funding and operation of the service, program, or activity, and must be 

accompanied by a written statement of the reasons for reaching that 

conclusion. If an action would result in such an alteration or such 

burdens, a public entity shall take any other action that would not 

result in such an alteration or such burdens but would nevertheless 

ensure that individuals with disabilities receive the benefits or 

services provided by the public entity.

    (b) Methods--(1) General. A public entity may comply with the 

requirements of this section through such means as redesign of 

equipment, reassignment of services to accessible buildings, assignment 

of aides to beneficiaries, home visits, delivery of services at 

alternate accessible sites, alteration of existing facilities and 

construction of new facilities, use of accessible rolling stock or other 

conveyances, or any other methods that result in making its services, 

programs, or activities readily accessible to and usable by individuals 

with disabilities. A public entity is not required to make structural 

changes in existing facilities where other methods are effective in 

achieving compliance with this section. A public entity, in making 

alterations to existing buildings, shall meet the accessibility 

requirements of Sec. 35.151. In choosing among available methods for 

meeting the requirements of this section, a public entity shall give 

priority to those methods that offer services, programs, and activities 

to qualified individuals with disabilities in the most integrated 

setting appropriate.

    (2) Historic preservation programs. In meeting the requirements of 

Sec. 35.150(a) in historic preservation programs, a public entity shall 

give priority to methods that provide physical access to individuals 

with disabilities. In cases where a physical alteration to an historic 

property is not required because of paragraph (a)(2) or (a)(3) of this 

section, alternative methods of achieving program accessibility 

include--

    (i) Using audio-visual materials and devices to depict those 

portions of an historic property that cannot otherwise be made 

accessible;

    (ii) Assigning persons to guide individuals with handicaps into or 

through portions of historic properties that cannot otherwise be made 

accessible; or

    (iii) Adopting other innovative methods.

    (c) Time period for compliance. Where structural changes in 

facilities are undertaken to comply with the obligations established 

under this section, such changes shall be made within three years of 

January 26, 1992, but in any event as expeditiously as possible.

    (d) Transition plan. (1) In the event that structural changes to 

facilities will be undertaken to achieve program accessibility, a public 

entity that employs 50 or more persons shall develop, within six months 

of January 26, 1992, a transition plan setting forth the steps necessary 

to complete such changes. A public entity shall provide an opportunity 

to interested persons, including individuals with disabilities or 

organizations representing individuals with

disabilities, to participate in the development of the transition plan 

by submitting comments. A copy of the transition plan shall be made 

available for public inspection.

    (2) If a public entity has responsibility or authority over streets, 

roads, or walkways, its transition plan shall include a schedule for 

providing curb ramps or other sloped areas where pedestrian walks cross 

curbs, giving priority to walkways serving entities covered by the Act, 

including State and local government offices and facilities, 

transportation, places of public accommodation, and employers, followed 

by walkways serving other areas.

    (3) The plan shall, at a minimum--

    (i) Identify physical obstacles in the public entity's facilities 

that limit the accessibility of its programs or activities to 

individuals with disabilities;

    (ii) Describe in detail the methods that will be used to make the 

facilities accessible;

    (iii) Specify the schedule for taking the steps necessary to achieve 

compliance with this section and, if the time period of the transition 

plan is longer than one year, identify steps that will be taken during 

each year of the transition period; and

    (iv) Indicate the official responsible for implementation of the 

plan.

    (4) If a public entity has already complied with the transition plan 

requirement of a Federal agency regulation implementing section 504 of 

the Rehabilitation Act of 1973, then the requirements of this paragraph 

(d) shall apply only to those policies and practices that were not 

included in the previous transition plan.



(Approved by the Office of Management and Budget under control number 

1190-0004)



[56 FR 35716, July 26, 1991, as amended by Order No. 1694-93, 58 FR 

17521, Apr. 5, 1993]



Sec. 35.151  New construction and alterations.



    (a) Design and construction. Each facility or part of a facility 

constructed by, on behalf of, or for the use of a public entity shall be 

designed and constructed in such manner that the facility or part of the 

facility is readily accessible to and usable by individuals with 

disabilities, if the construction was commenced after January 26, 1992.

    (b) Alteration. Each facility or part of a facility altered by, on 

behalf of, or for the use of a public entity in a manner that affects or 

could affect the usability of the facility or part of the facility 

shall, to the maximum extent feasible, be altered in such manner that 

the altered portion of the facility is readily accessible to and usable 

by individuals with disabilities, if the alteration was commenced after 

January 26, 1992.

    (c) Accessibility standards. Design, construction, or alteration of 

facilities in conformance with the Uniform Federal Accessibility 

Standards (UFAS) (appendix A to 41 CFR part 101-19.6) or with the 

Americans with Disabilities Act Accessibility Guidelines for Buildings 

and Facilities (ADAAG) (appendix A to 28 CFR part 36) shall be deemed to 

comply with the requirements of this section with respect to those 

facilities, except that the elevator exemption contained at section 

4.1.3(5) and section 4.1.6(1)(k) of ADAAG shall not apply. Departures 

from particular requirements of either standard by the use of other 

methods shall be permitted when it is clearly evident that equivalent 

access to the facility or part of the facility is thereby provided.

    (d) Alterations: Historic properties. (1) Alterations to historic 

properties shall comply, to the maximum extent feasible, with section 

4.1.7 of UFAS or section 4.1.7 of ADAAG.

    (2) If it is not feasible to provide physical access to an historic 

property in a manner that will not threaten or destroy the historic 

significance of the building or facility, alternative methods of access 

shall be provided pursuant to the requirements of Sec. 35.150.

    (e) Curb ramps. (1) Newly constructed or altered streets, roads, and 

highways must contain curb ramps or other sloped areas at any 

intersection having curbs or other barriers to entry from a street level 

pedestrian walkway.

    (2) Newly constructed or altered street level pedestrian walkways 

must contain curb ramps or other sloped areas at intersections to 

streets, roads, or highways.



[56 FR 35716, July 26, 1991, as amended by Order No. 1694-93, 58 FR 

17521, Apr. 5, 1993]



Secs. 35.152--35.159  [Reserved]



                        Subpart E--Communications



Sec. 35.160  General.



    (a) A public entity shall take appropriate steps to ensure that 

communications with applicants, participants, and members of the public 

with disabilities are as effective as communications with others.

    (b)(1) A public entity shall furnish appropriate auxiliary aids and 

services where necessary to afford an individual with a disability an 

equal opportunity to participate in, and enjoy the benefits of, a 

service, program, or activity conducted by a public entity.

    (2) In determining what type of auxiliary aid and service is 

necessary, a public entity shall give primary consideration to the 

requests of the individual with disabilities.



Sec. 35.161  Telecommunication devices for the deaf (TDD's).



    Where a public entity communicates by telephone with applicants and 

beneficiaries, TDD's or equally effective telecommunication systems 

shall be used to communicate with individuals with impaired hearing or 

speech.



Sec. 35.162  Telephone emergency services.



    Telephone emergency services, including 911 services, shall provide 

direct access to individuals who use TDD's and computer modems.



Sec. 35.163  Information and signage.



    (a) A public entity shall ensure that interested persons, including 

persons with impaired vision or hearing, can obtain information as to 

the existence and location of accessible services, activities, and 

facilities.

    (b) A public entity shall provide signage at all inaccessible 

entrances to each of its facilities, directing users to an accessible 

entrance or to a location at which they can obtain information about 

accessible facilities. The international symbol for accessibility shall 

be used at each accessible entrance of a facility.



Sec. 35.164  Duties.



    This subpart does not require a public entity to take any action 

that it can demonstrate would result in a fundamental alteration in the 

nature of a service, program, or activity or in undue financial and 

administrative burdens. In those circumstances where personnel of the 

public entity believe that the proposed action would fundamentally alter 

the service, program, or activity or would result in undue financial and 

administrative burdens, a public entity has the burden of proving that 

compliance with this subpart would result in such alteration or burdens. 

The decision that compliance would result in such alteration or burdens 

must be made by the head of the public entity or his or her designee 

after considering all resources available for use in the funding and 

operation of the service, program, or activity and must be accompanied 

by a written statement of the reasons for reaching that conclusion. If 

an action required to comply with this subpart would result in such an 

alteration or such burdens, a public entity shall take any other action 

that would not result in such an alteration or such burdens but would 

nevertheless ensure that, to the maximum extent possible, individuals 

with disabilities receive the benefits or services provided by the 

public entity.

Secs. 35.165--35.169  [Reserved]



                    Subpart F--Compliance Procedures



Sec. 35.170  Complaints.



    (a) Who may file. An individual who believes that he or she or a 

specific class of individuals has been subjected to discrimination on 

the basis of disability by a public entity may, by himself or herself or 

by an authorized representative, file a complaint under this part.

    (b) Time for filing. A complaint must be filed not later than 180 

days from the date of the alleged discrimination, unless the time for 

filing is extended by the designated agency for good cause shown. A 

complaint is deemed to be filed under this section on the date

it is first filed with any Federal agency.

    (c) Where to file. An individual may file a complaint with any 

agency that he or she believes to be the appropriate agency designated 

under subpart G of this part, or with any agency that provides funding 

to the public entity that is the subject of the complaint, or with the 

Department of Justice for referral as provided in Sec. 35.171(a)(2).



Sec. 35.171  Acceptance of complaints.



    (a) Receipt of complaints. (1)(i) Any Federal agency that receives a 

complaint of discrimination on the basis of disability by a public 

entity shall promptly review the complaint to determine whether it has 

jurisdiction over the complaint under section 504.

    (ii) If the agency does not have section 504 jurisdiction, it shall 

promptly determine whether it is the designated agency under subpart G 

of this part responsible for complaints filed against that public 

entity.

    (2)(i) If an agency other than the Department of Justice determines 

that it does not have section 504 jurisdiction and is not the designated 

agency, it shall promptly refer the complaint, and notify the 

complainant that it is referring the complaint to the Department of 

Justice.

    (ii) When the Department of Justice receives a complaint for which 

it does not have jurisdiction under section 504 and is not the 

designated agency, it shall refer the complaint to an agency that does 

have jurisdiction under section 504 or to the appropriate agency 

designated in subpart G of this part or, in the case of an employment 

complaint that is also subject to title I of the Act, to the Equal 

Employment Opportunity Commission.

    (3)(i) If the agency that receives a complaint has section 504 

jurisdiction, it shall process the complaint according to its procedures 

for enforcing section 504.

    (ii) If the agency that receives a complaint does not have section 

504 jurisdiction, but is the designated agency, it shall process the 

complaint according to the procedures established by this subpart.

    (b) Employment complaints. (1) If a complaint alleges employment 

discrimination subject to title I of the Act, and the agency has section 

504 jurisdiction, the agency shall follow the procedures issued by the 

Department of Justice and the Equal Employment Opportunity Commission 

under section 107(b) of the Act.

    (2) If a complaint alleges employment discrimination subject to 

title I of the Act, and the designated agency does not have section 504 

jurisdiction, the agency shall refer the complaint to the Equal 

Employment Opportunity Commission for processing under title I of the 

Act.

    (3) Complaints alleging employment discrimination subject to this 

part, but not to title I of the Act shall be processed in accordance 

with the procedures established by this subpart.

    (c) Complete complaints. (1) A designated agency shall accept all 

complete complaints under this section and shall promptly notify the 

complainant and the public entity of the receipt and acceptance of the 

complaint.

    (2) If the designated agency receives a complaint that is not 

complete, it shall notify the complainant and specify the additional 

information that is needed to make the complaint a complete complaint. 

If the complainant fails to complete the complaint, the designated 

agency shall close the complaint without prejudice.



Sec. 35.172  Resolution of complaints.



    (a) The designated agency shall investigate each complete complaint, 

attempt informal resolution, and, if resolution is not achieved, issue 

to the complainant and the public entity a Letter of Findings that shall 

include--

    (1) Findings of fact and conclusions of law;

    (2) A description of a remedy for each violation found; and

    (3) Notice of the rights available under paragraph (b) of this 

section.

    (b) If the designated agency finds noncompliance, the procedures in 

Secs. 35.173 and 35.174 shall be followed. At any time, the complainant 

may file a private suit pursuant to section 203 of the Act, whether or 

not the designated agency finds a violation.



Sec. 35.173  Voluntary compliance agreements.



    (a) When the designated agency issues a noncompliance Letter of 

Findings, the designated agency shall--

    (1) Notify the Assistant Attorney General by forwarding a copy of 

the Letter of Findings to the Assistant Attorney General; and

    (2) Initiate negotiations with the public entity to secure 

compliance by voluntary means.

    (b) Where the designated agency is able to secure voluntary 

compliance, the voluntary compliance agreement shall--

    (1) Be in writing and signed by the parties;

    (2) Address each cited violation;

    (3) Specify the corrective or remedial action to be taken, within a 

stated period of time, to come into compliance;

    (4) Provide assurance that discrimination will not recur; and

    (5) Provide for enforcement by the Attorney General.



Sec. 35.174  Referral.



    If the public entity declines to enter into voluntary compliance 

negotiations or if negotiations are unsuccessful, the designated agency 

shall refer the matter to the Attorney General with a recommendation for 

appropriate action.



Sec. 35.175  Attorney's fees.



    In any action or administrative proceeding commenced pursuant to the 

Act or this part, the court or agency, in its discretion, may allow the 

prevailing party, other than the United States, a reasonable attorney's 

fee, including litigation expenses, and costs, and the United States 

shall be liable for the foregoing the same as a private individual.



Sec. 35.176  Alternative means of dispute resolution.



    Where appropriate and to the extent authorized by law, the use of 

alternative means of dispute resolution, including settlement 

negotiations, conciliation, facilitation, mediation, factfinding, 

minitrials, and arbitration, is encouraged to resolve disputes arising 

under the Act and this part.



Sec. 35.177  Effect of unavailability of technical assistance.



    A public entity shall not be excused from compliance with the 

requirements of this part because of any failure to receive technical 

assistance, including any failure in the development or dissemination of 

any technical assistance manual authorized by the Act.



Sec. 35.178  State immunity.



    A State shall not be immune under the eleventh amendment to the 

Constitution of the United States from an action in Federal or State 

court of competent jurisdiction for a violation of this Act. In any 

action against a State for a violation of the requirements of this Act, 

remedies (including remedies both at law and in equity) are available 

for such a violation to the same extent as such remedies are available 

for such a violation in an action against any public or private entity 

other than a State.

Secs. 35.179--35.189  [Reserved]



                     Subpart G--Designated Agencies



Sec. 35.190  Designated agencies.



    (a) The Assistant Attorney General shall coordinate the compliance 

activities of Federal agencies with respect to State and local 

government components, and shall provide policy guidance and 

interpretations to designated agencies to ensure the consistent and 

effective implementation of the requirements of this part.

    (b) The Federal agencies listed in paragraph (b) (1) through (8) of 

this section shall have responsibility for the implementation of subpart 

F of this part for components of State and local governments that 

exercise responsibilities, regulate, or administer services, programs, 

or activities in the following functional areas.

    (1) Department of Agriculture: All programs, services, and 

regulatory activities relating to farming and the raising of livestock, 

including extension services.

    (2) Department of Education: All programs, services, and regulatory 

activities relating to the operation of elementary and secondary 

education systems and institutions, institutions of

higher education and vocational education (other than schools of 

medicine, dentistry, nursing, and other health-related schools), and 

libraries.

    (3) Department of Health and Human Services: All programs, services, 

and regulatory activities relating to the provision of health care and 

social services, including schools of medicine, dentistry, nursing, and 

other health-related schools, the operation of health care and social 

service providers and institutions, including ``grass-roots'' and 

community services organizations and programs, and preschool and daycare 

programs.

    (4) Department of Housing and Urban Development: All programs, 

services, and regulatory activities relating to state and local public 

housing, and housing assistance and referral.

    (5) Department of Interior: All programs, services, and regulatory 

activities relating to lands and natural resources, including parks and 

recreation, water and waste management, environmental protection, 

energy, historic and cultural preservation, and museums.

    (6) Department of Justice: All programs, services, and regulatory 

activities relating to law enforcement, public safety, and the 

administration of justice, including courts and correctional 

institutions; commerce and industry, including general economic 

development, banking and finance, consumer protection, insurance, and 

small business; planning, development, and regulation (unless assigned 

to other designated agencies); state and local government support 

services (e.g., audit, personnel, comptroller, administrative services); 

all other government functions not assigned to other designated 

agencies.

    (7) Department of Labor: All programs, services, and regulatory 

activities relating to labor and the work force.

    (8) Department of Transportation: All programs, services, and 

regulatory activities relating to transportation, including highways, 

public transportation, traffic management (non-law enforcement), 

automobile licensing and inspection, and driver licensing.

    (c) Responsibility for the implementation of subpart F of this part 

for components of State or local governments that exercise 

responsibilities, regulate, or administer services, programs, or 

activities relating to functions not assigned to specific designated 

agencies by paragraph (b) of this section may be assigned to other 

specific agencies by the Department of Justice.

    (d) If two or more agencies have apparent responsibility over a 

complaint, the Assistant Attorney General shall determine which one of 

the agencies shall be the designated agency for purposes of that 

complaint.

Secs. 35.191--35.999  [Reserved]



 Appendix A to Part 35--Preamble to Regulation on Nondiscrimination on 

     the Basis of Disability in State and Local Government Services 

                        (Published July 26, 1991)



    Note: For the convenience of the reader, this appendix contains the 

text of the preamble to the final regulation on nondiscrimination on the 

basis of disability in State and local government services beginning at 

the heading ``Section-by-Section Analysis'' and ending before ``List of 

Subjects in 28 CFR Part 35'' (56 FR 35696, July 26, 1991).



                       Section-by-Section Analysis



                           Subpart A--General



                         Section 35.101  Purpose



    Section 35.101 states the purpose of the rule, which is to 

effectuate subtitle A of title II of the Americans with Disabilities Act 

of 1990 (the Act), which prohibits discrimination on the basis of 

disability by public entities. This part does not, however, apply to 

matters within the scope of the authority of the Secretary of 

Transportation under subtitle B of title II of the Act.



                       Section 35.102  Application



    This provision specifies that, except as provided in paragraph (b), 

the regulation applies to all services, programs, and activities 

provided or made available by public entities, as that term is defined 

in Sec. 35.104. Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 

794), which prohibits discrimination on the basis of handicap in 

federally assisted programs and activities, already covers those 

programs and activities of public entities that receive Federal 

financial assistance. Title II of the ADA extends this prohibition of 

discrimination to include all services, programs, and activities 

provided or made available by State and local governments or any

of their instrumentalities or agencies, regardless of the receipt of 

Federal financial assistance. Except as provided in Sec. 35.l34, this 

part does not apply to private entities.

    The scope of title II's coverage of public entities is comparable to 

the coverage of Federal Executive agencies under the 1978 amendment to 

section 504, which extended section 504's application to all programs 

and activities ``conducted by'' Federal Executive agencies, in that 

title II applies to anything a public entity does. Title II coverage, 

however, is not limited to ``Executive'' agencies, but includes 

activities of the legislative and judicial branches of State and local 

governments. All governmental activities of public entities are covered, 

even if they are carried out by contractors. For example, a State is 

obligated by title II to ensure that the services, programs, and 

activities of a State park inn operated under contract by a private 

entity are in compliance with title II's requirements. The private 

entity operating the inn would also be subject to the obligations of 

public accommodations under title III of the Act and the Department's 

title III regulations at 28 CFR part 36.

    Aside from employment, which is also covered by title I of the Act, 

there are two major categories of programs or activities covered by this 

regulation: those involving general public contact as part of ongoing 

operations of the entity and those directly administered by the entities 

for program beneficiaries and participants. Activities in the first 

category include communication with the public (telephone contacts, 

office walk-ins, or interviews) and the public's use of the entity's 

facilities. Activities in the second category include programs that 

provide State or local government services or benefits.

    Paragraph (b) of Sec. 35.102 explains that to the extent that the 

public transportation services, programs, and activities of public 

entities are covered by subtitle B of title II of the Act, they are 

subject to the regulation of the Department of Transportation (DOT) at 

49 CFR part 37, and are not covered by this part. The Department of 

Transportation's ADA regulation establishes specific requirements for 

construction of transportation facilities and acquisition of vehicles. 

Matters not covered by subtitle B, such as the provision of auxiliary 

aids, are covered by this rule. For example, activities that are covered 

by the Department of Transportation's regulation implementing subtitle B 

are not required to be included in the self-evaluation required by 

Sec. 35.105. In addition, activities not specifically addressed by DOT's 

ADA regulation may be covered by DOT's regulation implementing section 

504 for its federally assisted programs and activities at 49 CFR part 

27. Like other programs of public entities that are also recipients of 

Federal financial assistance, those programs would be covered by both 

the section 504 regulation and this part. Although airports operated by 

public entities are not subject to DOT's ADA regulation, they are 

subject to subpart A of title II and to this rule.

    Some commenters asked for clarification about the responsibilities 

of public school systems under section 504 and the ADA with respect to 

programs, services, and activities that are not covered by the 

Individuals with Disabilities Education Act (IDEA), including, for 

example, programs open to parents or to the public, graduation 

ceremonies, parent-teacher organization meetings, plays and other events 

open to the public, and adult education classes. Public school systems 

must comply with the ADA in all of their services, programs, or 

activities, including those that are open to parents or to the public. 

For instance, public school systems must provide program accessibility 

to parents and guardians with disabilities to these programs, 

activities, or services, and appropriate auxiliary aids and services 

whenever necessary to ensure effective communication, as long as the 

provision of the auxiliary aids results neither in an undue burden or in 

a fundamental alteration of the program.



               Section 35.103  Relationship to Other Laws



    Section 35.103 is derived from sections 501 (a) and (b) of the ADA. 

Paragraph (a) of this section provides that, except as otherwise 

specifically provided by this part, title II of the ADA is not intended 

to apply lesser standards than are required under title V of the 

Rehabilitation Act of 1973, as amended (29 U.S.C. 790-94), or the 

regulations implementing that title. The standards of title V of the 

Rehabilitation Act apply for purposes of the ADA to the extent that the 

ADA has not explicitly adopted a different standard than title V. 

Because title II of the ADA essentially extends the antidiscrimination 

prohibition embodied in section 504 to all actions of State and local 

governments, the standards adopted in this part are generally the same 

as those required under section 504 for federally assisted programs. 

Title II, however, also incorporates those provisions of titles I and 

III of the ADA that are not inconsistent with the regulations 

implementing section 504. Judiciary Committee report, H.R. Rep. No. 485, 

101st Cong., 2d Sess., pt. 3, at 51 (1990) (hereinafter ``Judiciary 

report'') ; Education and Labor Committee report, H.R. Rep. No. 485, 

101st Cong., 2d Sess., pt. 2, at 84 (1990) (hereinafter ``Education and 

Labor report''). Therefore, this part also includes appropriate 

provisions derived from the regulations implementing those titles. The 

inclusion of specific language in this part, however, should not be 

interpreted as an indication that a requirement is not included under a 

regulation implementing section 504.

    Paragraph (b) makes clear that Congress did not intend to displace 

any of the rights or remedies provided by other Federal laws (including 

section 504) or other State laws (including State common law) that 

provide greater or equal protection to individuals with disabilities. As 

discussed above, the standards adopted by title II of the ADA for State 

and local government services are generally the same as those required 

under section 504 for federally assisted programs and activities. 

Subpart F of the regulation establishes compliance procedures for 

processing complaints covered by both this part and section 504.

    With respect to State law, a plaintiff may choose to pursue claims 

under a State law that does not confer greater substantive rights, or 

even confers fewer substantive rights, if the alleged violation is 

protected under the alternative law and the remedies are greater. For 

example, a person with a physical disability could seek damages under a 

State law that allows compensatory and punitive damages for 

discrimination on the basis of physical disability, but not on the basis 

of mental disability. In that situation, the State law would provide 

narrower coverage, by excluding mental disabilities, but broader 

remedies, and an individual covered by both laws could choose to bring 

an action under both laws. Moreover, State tort claims confer greater 

remedies and are not preempted by the ADA. A plaintiff may join a State 

tort claim to a case brought under the ADA. In such a case, the 

plaintiff must, of course, prove all the elements of the State tort 

claim in order to prevail under that cause of action.



                       Section 35.104  Definitions



    ``Act.'' The word ``Act'' is used in this part to refer to the 

Americans with Disabilities Act of 1990, Public Law 101-336, which is 

also referred to as the ``ADA.''

    ``Assistant Attorney General.'' The term ``Assistant Attorney 

General'' refers to the Assistant Attorney General of the Civil Rights 

Division of the Department of Justice.

    ``Auxiliary aids and services.'' Auxiliary aids and services include 

a wide range of services and devices for ensuring effective 

communication. The proposed definition in Sec. 35.104 provided a list of 

examples of auxiliary aids and services that were taken from the 

definition of auxiliary aids and services in section 3(1) of the ADA and 

were supplemented by examples from regulations implementing section 504 

in federally conducted programs (see 28 CFR 39.103).

    A substantial number of commenters suggested that additional 

examples be added to this list. The Department has added several items 

to this list but wishes to clarify that the list is not an all-inclusive 

or exhaustive catalogue of possible or available auxiliary aids or 

services. It is not possible to provide an exhaustive list, and an 

attempt to do so would omit the new devices that will become available 

with emerging technology.

    Subparagraph (1) lists several examples, which would be considered 

auxiliary aids and services to make aurally delivered materials 

available to individuals with hearing impairments. The Department has 

changed the phrase used in the proposed rules, ``orally delivered 

materials,'' to the statutory phrase, ``aurally delivered materials,'' 

to track section 3 of the ADA and to include non-verbal sounds and 

alarms, and computer generated speech.

    The Department has added videotext displays, transcription services, 

and closed and open captioning to the list of examples. Videotext 

displays have become an important means of accessing auditory 

communications through a public address system. Transcription services 

are used to relay aurally delivered material almost simultaneously in 

written form to persons who are deaf or hearing-impaired. This 

technology is often used at conferences, conventions, and hearings. 

While the proposed rule expressly included television decoder equipment 

as an auxiliary aid or service, it did not mention captioning itself. 

The final rule rectifies this omission by mentioning both closed and 

open captioning.

    Several persons and organizations requested that the Department 

replace the term ``telecommunications devices for deaf persons'' or 

``TDD's'' with the term ``text telephone.'' The Department has declined 

to do so. The Department is aware that the Architectural and 

Transportation Barriers Compliance Board (ATBCB) has used the phrase 

``text telephone'' in lieu of the statutory term ``TDD'' in its final 

accessibility guidelines. Title IV of the ADA, however, uses the term 

``Telecommunications Device for the Deaf'' and the Department believes 

it would be inappropriate to abandon this statutory term at this time.

    Several commenters urged the Department to include in the definition 

of ``auxiliary aids and services'' devices that are now available or 

that may become available with emerging technology. The Department 

declines to do so in the rule. The Department, however, emphasizes that, 

although the definition would include ``state of the art'' devices, 

public entities are not required to use the newest or most advanced 

technologies as long as the auxiliary aid or service that is selected 

affords effective communication.

    Subparagraph (2) lists examples of aids and services for making 

visually delivered materials accessible to persons with visual 

impairments. Many commenters proposed additional examples, such as 

signage or mapping, audio description services, secondary auditory 

programs, telebraillers, and reading machines. While the Department 

declines to

add these items to the list, they are auxiliary aids and services and 

may be appropriate depending on the circumstances.

    Subparagraph (3) refers to acquisition or modification of equipment 

or devices. Several commenters suggested the addition of current 

technological innovations in microelectronics and computerized control 

systems (e.g., voice recognition systems, automatic dialing telephones, 

and infrared elevator and light control systems) to the list of 

auxiliary aids. The Department interprets auxiliary aids and services as 

those aids and services designed to provide effective communications, 

i.e., making aurally and visually delivered information available to 

persons with hearing, speech, and vision impairments. Methods of making 

services, programs, or activities accessible to, or usable by, 

individuals with mobility or manual dexterity impairments are addressed 

by other sections of this part, including the provision for 

modifications in policies, practices, or procedures (Sec. 35.130 

(b)(7)).

    Paragraph (b)(4) deals with other similar services and actions. 

Several commenters asked for clarification that ``similar services and 

actions'' include retrieving items from shelves, assistance in reaching 

a marginally accessible seat, pushing a barrier aside in order to 

provide an accessible route, or assistance in removing a sweater or 

coat. While retrieving an item from a shelf might be an ``auxiliary aid 

or service'' for a blind person who could not locate the item without 

assistance, it might be a method of providing program access for a 

person using a wheelchair who could not reach the shelf, or a reasonable 

modification to a self-service policy for an individual who lacked the 

ability to grasp the item. As explained above, auxiliary aids and 

services are those aids and services required to provide effective 

communications. Other forms of assistance are more appropriately 

addressed by other provisions of the final rule.

    ``Complete complaint.'' ``Complete complaint'' is defined to include 

all the information necessary to enable the Federal agency designated 

under subpart G as responsible for investigation of a complaint to 

initiate its investigation.

    ``Current illegal use of drugs.'' The phrase ``current illegal use 

of drugs'' is used in Sec. 35.131. Its meaning is discussed in the 

preamble for that section.

    ``Designated agency.'' The term ``designated agency'' is used to 

refer to the Federal agency designated under subpart G of this rule as 

responsible for carrying out the administrative enforcement 

responsibilities established by subpart F of the rule.

    ``Disability.'' The definition of the term ``disability'' is the 

same as the definition in the title III regulation codified at 28 CFR 

part 36. It is comparable to the definition of the term ``individual 

with handicaps'' in section 7(8) of the Rehabilitation Act and section 

802(h) of the Fair Housing Act. The Education and Labor Committee report 

makes clear that the analysis of the term ``individual with handicaps'' 

by the Department of Health, Education, and Welfare (HEW) in its 

regulations implementing section 504 (42 FR 22685 (May 4, 1977)) and the 

analysis by the Department of Housing and Urban Development in its 

regulation implementing the Fair Housing Amendments Act of 1988 (54 FR 

3232 (Jan. 23, 1989)) should also apply fully to the term ``disability'' 

(Education and Labor report at 50).

    The use of the term ``disability'' instead of ``handicap'' and the 

term ``individual with a disability'' instead of ``individual with 

handicaps'' represents an effort by Congress to make use of up-to-date, 

currently accepted terminology. As with racial and ethnic epithets, the 

choice of terms to apply to a person with a disability is overlaid with 

stereotypes, patronizing attitudes, and other emotional connotations. 

Many individuals with disabilities, and organizations representing such 

individuals, object to the use of such terms as ``handicapped person'' 

or ``the handicapped.'' In other recent legislation, Congress also 

recognized this shift in terminology, e.g., by changing the name of the 

National Council on the Handicapped to the National Council on 

Disability (Pub. L. 100-630).

    In enacting the Americans with Disabilities Act, Congress concluded 

that it was important for the current legislation to use terminology 

most in line with the sensibilities of most Americans with disabilities. 

No change in definition or substance is intended nor should one be 

attributed to this change in phraseology.

    The term ``disability'' means, with respect to an individual--

    (A) A physical or mental impairment that substantially limits one or 

more of the major life activities of such individual;

    (B) A record of such an impairment; or

    (C) Being regarded as having such an impairment. If an individual 

meets any one of these three tests, he or she is considered to be an 

individual with a disability for purposes of coverage under the 

Americans with Disabilities Act.

    Congress adopted this same basic definition of ``disability,'' first 

used in the Rehabilitation Act of 1973 and in the Fair Housing 

Amendments Act of 1988, for a number of reasons. First, it has worked 

well since it was adopted in 1974. Second, it would not be possible to 

guarantee comprehensiveness by providing a list of specific 

disabilities, especially because new disorders may be recognized in the 

future, as they have since the definition was first established in 1974.

Test A--A physical or mental impairment that substantially limits one or 

          more of the major life activities of such individual



    Physical or mental impairment. Under the first test, an individual 

must have a physical or mental impairment. As explained in paragraph 

(1)(i) of the definition, ``impairment'' means any physiological 

disorder or condition, cosmetic disfigurement, or anatomical loss 

affecting one or more of the following body systems: neurological; 

musculoskeletal; special sense organs (which would include speech organs 

that are not respiratory such as vocal cords, soft palate, tongue, 

etc.); respiratory, including speech organs; cardiovascular; 

reproductive; digestive; genitourinary; hemic and lymphatic; skin; and 

endocrine. It also means any mental or psychological disorder, such as 

mental retardation, organic brain syndrome, emotional or mental illness, 

and specific learning disabilities. This list closely tracks the one 

used in the regulations for section 504 of the Rehabilitation Act of 

1973 (see, e.g., 45 CFR 84.3(j)(2)(i)).

    Many commenters asked that ``traumatic brain injury'' be added to 

the list in paragraph (1)(i). Traumatic brain injury is already included 

because it is a physiological condition affecting one of the listed body 

systems, i.e., ``neurological.'' Therefore, it was unnecessary to add 

the term to the regulation, which only provides representative examples 

of physiological disorders.

    It is not possible to include a list of all the specific conditions, 

contagious and noncontagious diseases, or infections that would 

constitute physical or mental impairments because of the difficulty of 

ensuring the comprehensiveness of such a list, particularly in light of 

the fact that other conditions or disorders may be identified in the 

future. However, the list of examples in paragraph (1)(ii) of the 

definition includes: orthopedic, visual, speech and hearing impairments, 

cerebral palsy, epilepsy, muscular dystrophy, multiple sclerosis, 

cancer, heart disease, diabetes, mental retardation, emotional illness, 

specific learning disabilities, HIV disease (symptomatic or 

asymptomatic), tuberculosis, drug addiction, and alcoholism. The phrase 

``symptomatic or asymptomatic'' was inserted in the final rule after 

``HIV disease'' in response to commenters who suggested the 

clarification was necessary.

    The examples of ``physical or mental impairments'' in paragraph 

(1)(ii) are the same as those contained in many section 504 regulations, 

except for the addition of the phrase ``contagious and noncontagious'' 

to describe the types of diseases and conditions included, and the 

addition of ``HIV disease (symptomatic or asymptomatic)'' and 

``tuberculosis'' to the list of examples. These additions are based on 

the committee reports, caselaw, and official legal opinions interpreting 

section 504. In School Board of Nassau County v. Arline, 480 U.S. 273 

(1987), a case involving an individual with tuberculosis, the Supreme 

Court held that people with contagious diseases are entitled to the 

protections afforded by section 504. Following the Arline decision, this 

Department's Office of Legal Counsel issued a legal opinion that 

concluded that symptomatic HIV disease is an impairment that 

substantially limits a major life activity; therefore it has been 

included in the definition of disability under this part. The opinion 

also concluded that asymptomatic HIV disease is an impairment that 

substantially limits a major life activity, either because of its actual 

effect on the individual with HIV disease or because the reactions of 

other people to individuals with HIV disease cause such individuals to 

be treated as though they are disabled. See Memorandum from Douglas W. 

Kmiec, Acting Assistant Attorney General, Office of Legal Counsel, 

Department of Justice, to Arthur B. Culvahouse, Jr., Counsel to the 

President (Sept. 27, 1988), reprinted in Hearings on S. 933, the 

Americans with Disabilities Act, Before the Subcomm. on the Handicapped 

of the Senate Comm. on Labor and Human Resources, 101st. Cong., 1st 

Sess. 346 (1989).

    Paragraph (1)(iii) states that the phrase ``physical or mental 

impairment'' does not include homosexuality or bisexuality. These 

conditions were never considered impairments under other Federal 

disability laws. Section 511(a) of the statute makes clear that they are 

likewise not to be considered impairments under the Americans with 

Disabilities Act.

    Physical or mental impairment does not include simple physical 

characteristics, such as blue eyes or black hair. Nor does it include 

environmental, cultural, economic, or other disadvantages, such as 

having a prison record, or being poor. Nor is age a disability. 

Similarly, the definition does not include common personality traits 

such as poor judgment or a quick temper where these are not symptoms of 

a mental or psychological disorder. However, a person who has these 

characteristics and also has a physical or mental impairment may be 

considered as having a disability for purposes of the Americans with 

Disabilities Act based on the impairment.

    Substantial Limitation of a Major Life Activity. Under Test A, the 

impairment must be one that ``substantially limits a major life 

activity.'' Major life activities include such things as caring for 

one's self, performing manual tasks, walking, seeing, hearing, speaking, 

breathing, learning, and working.

    For example, a person who is paraplegic is substantially limited in 

the major life activity of walking, a person who is blind is 

substantially limited in the major life activity

of seeing, and a person who is mentally retarded is substantially 

limited in the major life activity of learning. A person with traumatic 

brain injury is substantially limited in the major life activities of 

caring for one's self, learning, and working because of memory deficit, 

confusion, contextual difficulties, and inability to reason 

appropriately.

    A person is considered an individual with a disability for purposes 

of Test A, the first prong of the definition, when the individual's 

important life activities are restricted as to the conditions, manner, 

or duration under which they can be performed in comparison to most 

people. A person with a minor, trivial impairment, such as a simple 

infected finger, is not impaired in a major life activity. A person who 

can walk for 10 miles continuously is not substantially limited in 

walking merely because, on the eleventh mile, he or she begins to 

experience pain, because most people would not be able to walk eleven 

miles without experiencing some discomfort.

    The Department received many comments on the proposed rule's 

inclusion of the word ``temporary'' in the definition of ``disability.'' 

The preamble indicated that impairments are not necessarily excluded 

from the definition of ``disability'' simply because they are temporary, 

but that the duration, or expected duration, of an impairment is one 

factor that may properly be considered in determining whether the 

impairment substantially limits a major life activity. The preamble 

recognized, however, that temporary impairments, such as a broken leg, 

are not commonly regarded as disabilities, and only in rare 

circumstances would the degree of the limitation and its expected 

duration be substantial. Nevertheless, many commenters objected to 

inclusion of the word ``temporary'' both because it is not in the 

statute and because it is not contained in the definition of 

``disability'' set forth in the title I regulations of the Equal 

Employment Opportunity Commission (EEOC). The word ``temporary'' has 

been deleted from the final rule to conform with the statutory language.

    The question of whether a temporary impairment is a disability must 

be resolved on a case-by-case basis, taking into consideration both the 

duration (or expected duration) of the impairment and the extent to 

which it actually limits a major life activity of the affected 

individual.

    The question of whether a person has a disability should be assessed 

without regard to the availability of mitigating measures, such as 

reasonable modification or auxiliary aids and services. For example, a 

person with hearing loss is substantially limited in the major life 

activity of hearing, even though the loss may be improved through the 

use of a hearing aid. Likewise, persons with impairments, such as 

epilepsy or diabetes, that substantially limit a major life activity, 

are covered under the first prong of the definition of disability, even 

if the effects of the impairment are controlled by medication.

    Many commenters asked that environmental illness (also known as 

multiple chemical sensitivity) as well as allergy to cigarette smoke be 

recognized as disabilities. The Department, however, declines to state 

categorically that these types of allergies or sensitivities are 

disabilities, because the determination as to whether an impairment is a 

disability depends on whether, given the particular circumstances at 

issue, the impairment substantially limits one or more major life 

activities (or has a history of, or is regarded as having such an 

effect).

    Sometimes respiratory or neurological functioning is so severely 

affected that an individual will satisfy the requirements to be 

considered disabled under the regulation. Such an individual would be 

entitled to all of the protections afforded by the Act and this part. In 

other cases, individuals may be sensitive to environmental elements or 

to smoke but their sensitivity will not rise to the level needed to 

constitute a disability. For example, their major life activity of 

breathing may be somewhat, but not substantially, impaired. In such 

circumstances, the individuals are not disabled and are not entitled to 

the protections of the statute despite their sensitivity to 

environmental agents.

    In sum, the determination as to whether allergies to cigarette 

smoke, or allergies or sensitivities characterized by the commenters as 

environmental illness are disabilities covered by the regulation must be 

made using the same case-by-case analysis that is applied to all other 

physical or mental impairments. Moreover, the addition of specific 

regulatory provisions relating to environmental illness in the final 

rule would be inappropriate at this time pending future consideration of 

the issue by the Architectural and Transportation Barriers Compliance 

Board, the Environmental Protection Agency, and the Occupational Safety 

and Health Administration of the Department of Labor.



                 Test B--A record of such an impairment



    This test is intended to cover those who have a record of an 

impairment. As explained in paragraph (3) of the rule's definition of 

disability, this includes a person who has a history of an impairment 

that substantially limited a major life activity, such as someone who 

has recovered from an impairment. It also includes persons who have been 

misclassified as having an impairment.

    This provision is included in the definition in part to protect 

individuals who have recovered from a physical or mental impairment that 

previously substantially limited them in a major life activity. 

Discrimination on the basis of such a past impairment is prohibited. 

Frequently occurring examples

of the first group (those who have a history of an impairment) are 

persons with histories of mental or emotional illness, heart disease, or 

cancer; examples of the second group (those who have been misclassified 

as having an impairment) are persons who have been misclassified as 

having mental retardation or mental illness.



           Test C--Being regarded as having such an impairment



    This test, as contained in paragraph (4) of the definition, is 

intended to cover persons who are treated by a public entity as having a 

physical or mental impairment that substantially limits a major life 

activity. It applies when a person is treated as if he or she has an 

impairment that substantially limits a major life activity, regardless 

of whether that person has an impairment.

    The Americans with Disabilities Act uses the same ``regarded as'' 

test set forth in the regulations implementing section 504 of the 

Rehabilitation Act. See, e.g., 28 CFR 42.540(k)(2)(iv), which provides:



    (iv) ``Is regarded as having an impairment'' means (A) Has a 

physical or mental impairment that does not substantially limit major 

life activities but that is treated by a recipient as constituting such 

a limitation; (B) Has a physical or mental impairment that substantially 

limits major life activities only as a result of the attitudes of others 

toward such impairment; or (C) Has none of the impairments defined in 

paragraph (k)(2)(i) of this section but is treated by a recipient as 

having such an impairment.



    The perception of the covered entity is a key element of this test. 

A person who perceives himself or herself to have an impairment, but 

does not have an impairment, and is not treated as if he or she has an 

impairment, is not protected under this test.

    A person would be covered under this test if a public entity refused 

to serve the person because it perceived that the person had an 

impairment that limited his or her enjoyment of the goods or services 

being offered.

    For example, persons with severe burns often encounter 

discrimination in community activities, resulting in substantial 

limitation of major life activities. These persons would be covered 

under this test based on the attitudes of others towards the impairment, 

even if they did not view themselves as ``impaired.''

    The rationale for this third test, as used in the Rehabilitation Act 

of 1973, was articulated by the Supreme Court in Arline, 480 U.S. 273 

(1987). The Court noted that although an individual may have an 

impairment that does not in fact substantially limit a major life 

activity, the reaction of others may prove just as disabling. ``Such an 

impairment might not diminish a person's physical or mental 

capabilities, but could nevertheless substantially limit that person's 

ability to work as a result of the negative reactions of others to the 

impairment.'' Id. at 283. The Court concluded that, by including this 

test in the Rehabilitation Act's definition, ``Congress acknowledged 

that society's accumulated myths and fears about disability and diseases 

are as handicapping as are the physical limitations that flow from 

actual impairment.'' Id. at 284.

    Thus, a person who is denied services or benefits by a public entity 

because of myths, fears, and stereotypes associated with disabilities 

would be covered under this third test whether or not the person's 

physical or mental condition would be considered a disability under the 

first or second test in the definition.

    If a person is refused admittance on the basis of an actual or 

perceived physical or mental condition, and the public entity can 

articulate no legitimate reason for the refusal (such as failure to meet 

eligibility criteria), a perceived concern about admitting persons with 

disabilities could be inferred and the individual would qualify for 

coverage under the ``regarded as'' test. A person who is covered because 

of being regarded as having an impairment is not required to show that 

the public entity's perception is inaccurate (e.g., that he will be 

accepted by others) in order to receive benefits from the public entity.

    Paragraph (5) of the definition lists certain conditions that are 

not included within the definition of ``disability.'' The excluded 

conditions are: Transvestism, transsexualism, pedophilia, exhibitionism, 

voyeurism, gender identity disorders not resulting from physical 

impairments, other sexual behavior disorders, compulsive gambling, 

kleptomania, pyromania, and psychoactive substance use disorders 

resulting from current illegal use of drugs. Unlike homosexuality and 

bisexuality, which are not considered impairments under either section 

504 or the Americans with Disabilities Act (see the definition of 

``disability,'' paragraph (1)(iv)), the conditions listed in paragraph 

(5), except for transvestism, are not necessarily excluded as 

impairments under section 504. (Transvestism was excluded from the 

definition of disability for section 504 by the Fair Housing Amendments 

Act of 1988, Pub. L. 100-430, section 6(b)).

    ``Drug.'' The definition of the term ``drug'' is taken from section 

510(d)(2) of the ADA.

    ``Facility.'' ``Facility'' means all or any portion of buildings, 

structures, sites, complexes, equipment, rolling stock or other 

conveyances, roads, walks, passageways, parking lots, or other real or 

personal property, including the site where the building, property, 

structure, or equipment is located. It includes both indoor and outdoor 

areas where human-constructed improvements,

structures, equipment, or property have been added to the natural 

environment.

    Commenters raised questions about the applicability of this part to 

activities operated in mobile facilities, such as bookmobiles or mobile 

health screening units. Such activities would be covered by the 

requirement for program accessibility in Sec. 35.150, and would be 

included in the definition of ``facility'' as ``other real or personal 

property,'' although standards for new construction and alterations of 

such facilities are not yet included in the accessibility standards 

adopted by Sec. 35.151. Sections 35.150 and 35.151 specifically address 

the obligations of public entities to ensure accessibility by providing 

curb ramps at pedestrian walkways.

    ``Historic preservation programs'' and ``Historic properties'' are 

defined in order to aid in the interpretation of Secs. 35.150 (a)(2) and 

(b)(2), which relate to accessibility of historic preservation programs, 

and Sec. 35.151(d), which relates to the alteration of historic 

properties.

    ``Illegal use of drugs.'' The definition of ``illegal use of drugs'' 

is taken from section 510(d)(1) of the Act and clarifies that the term 

includes the illegal use of one or more drugs.

    ``Individual with a disability'' means a person who has a disability 

but does not include an individual who is currently illegally using 

drugs, when the public entity acts on the basis of such use. The phrase 

``current illegal use of drugs'' is explained in Sec. 35.131.

    ``Public entity.'' The term ``public entity'' is defined in 

accordance with section 201(1) of the ADA as any State or local 

government; any department, agency, special purpose district, or other 

instrumentality of a State or States or local government; or the 

National Railroad Passenger Corporation, and any commuter authority (as 

defined in section 103(8) of the Rail Passenger Service Act).

    ``Qualified individual with a disability.'' The definition of 

``qualified individual with a disability'' is taken from section 201(2) 

of the Act, which is derived from the definition of ``qualified 

handicapped person'' in the Department of Health and Human Services' 

regulation implementing section 504 (45 CFR Sec. 84.3(k)). It combines 

the definition at 45 CFR 84.3(k)(1) for employment (``a handicapped 

person who, with reasonable accommodation, can perform the essential 

functions of the job in question'') with the definition for other 

services at 45 CFR 84.3(k)(4) (``a handicapped person who meets the 

essential eligibility requirements for the receipt of such services'').

    Some commenters requested clarification of the term ``essential 

eligibility requirements.'' Because of the variety of situations in 

which an individual's qualifications will be at issue, it is not 

possible to include more specific criteria in the definition. The 

``essential eligibility requirements'' for participation in some 

activities covered under this part may be minimal. For example, most 

public entities provide information about their operations as a public 

service to anyone who requests it. In such situations, the only 

``eligibility requirement'' for receipt of such information would be the 

request for it. Where such information is provided by telephone, even 

the ability to use a voice telephone is not an ``essential eligibility 

requirement,'' because Sec. 35.161 requires a public entity to provide 

equally effective telecommunication systems for individuals with 

impaired hearing or speech.

    For other activities, identification of the ``essential eligibility 

requirements'' may be more complex. Where questions of safety are 

involved, the principles established in Sec. 36.208 of the Department's 

regulation implementing title III of the ADA, to be codified at 28 CFR, 

part 36, will be applicable. That section implements section 302(b)(3) 

of the Act, which provides that a public accommodation is not required 

to permit an individual to participate in or benefit from the goods, 

services, facilities, privileges, advantages and accommodations of the 

public accommodation, if that individual poses a direct threat to the 

health or safety of others.

    A ``direct threat'' is a significant risk to the health or safety of 

others that cannot be eliminated by a modification of policies, 

practices, or procedures, or by the provision of auxiliary aids or 

services. In School Board of Nassau County v. Arline, 480 U.S. 273 

(1987), the Supreme Court recognized that there is a need to balance the 

interests of people with disabilities against legitimate concerns for 

public safety. Although persons with disabilities are generally entitled 

to the protection of this part, a person who poses a significant risk to 

others will not be ``qualified,'' if reasonable modifications to the 

public entity's policies, practices, or procedures will not eliminate 

that risk.

    The determination that a person poses a direct threat to the health 

or safety of others may not be based on generalizations or stereotypes 

about the effects of a particular disability. It must be based on an 

individualized assessment, based on reasonable judgment that relies on 

current medical evidence or on the best available objective evidence, to 

determine: the nature, duration, and severity of the risk; the 

probability that the potential injury will actually occur; and whether 

reasonable modifications of policies, practices, or procedures will 

mitigate the risk. This is the test established by the Supreme Court in 

Arline. Such an inquiry is essential if the law is to achieve its goal 

of protecting disabled individuals from discrimination based on 

prejudice, stereotypes, or unfounded fear, while giving appropriate 

weight to legitimate concerns, such as the need to avoid exposing others 

to significant

health and safety risks. Making this assessment will not usually require 

the services of a physician. Sources for medical knowledge include 

guidance from public health authorities, such as the U.S. Public Health 

Service, the Centers for Disease Control, and the National Institutes of 

Health, including the National Institute of Mental Health.

    ``Qualified interpreter.'' The Department received substantial 

comment regarding the lack of a definition of ``qualified interpreter.'' 

The proposed rule defined auxiliary aids and services to include the 

statutory term, ``qualified interpreters'' (Sec. 35.104), but did not 

define it. Section 35.160 requires the use of auxiliary aids including 

qualified interpreters and commenters stated that a lack of guidance on 

what the term means would create confusion among those trying to secure 

interpreting services and often result in less than effective 

communication.

    Many commenters were concerned that, without clear guidance on the 

issue of ``qualified'' interpreter, the rule would be interpreted to 

mean ``available, rather than qualified'' interpreters. Some claimed 

that few public entities would understand the difference between a 

qualified interpreter and a person who simply knows a few signs or how 

to fingerspell.

    In order to clarify what is meant by ``qualified interpreter'' the 

Department has added a definition of the term to the final rule. A 

qualified interpreter means an interpreter who is able to interpret 

effectively, accurately, and impartially both receptively and 

expressively, using any necessary specialized vocabulary. This 

definition focuses on the actual ability of the interpreter in a 

particular interpreting context to facilitate effective communication 

between the public entity and the individual with disabilities.

    Public comment also revealed that public entities have at times 

asked persons who are deaf to provide family members or friends to 

interpret. In certain circumstances, notwithstanding that the family 

member of friend is able to interpret or is a certified interpreter, the 

family member or friend may not be qualified to render the necessary 

interpretation because of factors such as emotional or personal 

involvement or considerations of confidentiality that may adversely 

affect the ability to interpret``effectively, accurately, and 

impartially.''

    The definition of ``qualified interpreter'' in this rule does not 

invalidate or limit standards for interpreting services of any State or 

local law that are equal to or more stringent than those imposed by this 

definition. For instance, the definition would not supersede any 

requirement of State law for use of a certified interpreter in court 

proceedings.

    ``Section 504.'' The Department added a definition of ``section 

504'' because the term is used extensively in subpart F of this part.

    ``State.'' The definition of ``State'' is identical to the statutory 

definition in section 3(3) of the ADA.



                     Section 35.105  Self-evaluation



    Section 35.105 establishes a requirement, based on the section 504 

regulations for federally assisted and federally conducted programs, 

that a public entity evaluate its current policies and practices to 

identify and correct any that are not consistent with the requirements 

of this part. As noted in the discussion of Sec. 35.102, activities 

covered by the Department of Transportation's regulation implementing 

subtitle B of title II are not required to be included in the self-

evaluation required by this section.

    Experience has demonstrated the self-evaluation process to be a 

valuable means of establishing a working relationship with individuals 

with disabilities, which has promoted both effective and efficient 

implementation of section 504. The Department expects that it will 

likewise be useful to public entities newly covered by the ADA.

    All public entities are required to do a self-evaluation. However, 

only those that employ 50 or more persons are required to maintain the 

self-evaluation on file and make it available for public inspection for 

three years. The number 50 was derived from the Department of Justice's 

section 504 regulations for federally assisted programs, 28 CFR 

42.505(c). The Department received comments critical of this limitation, 

some suggesting the requirement apply to all public entities and others 

suggesting that the number be changed from 50 to 15. The final rule has 

not been changed. Although many regulations implementing section 504 for 

federally assisted programs do use 15 employees as the cut-off for this 

record-keeping requirement, the Department believes that it would be 

inappropriate to extend it to those smaller public entities covered by 

this regulation that do not receive Federal financial assistance. This 

approach has the benefit of minimizing paperwork burdens on small 

entities.

    Paragraph (d) provides that the self-evaluation required by this 

section shall apply only to programs not subject to section 504 or those 

policies and practices, such as those involving communications access, 

that have not already been included in a self-evaluation required under 

an existing regulation implementing section 504. Because most self-

evaluations were done from five to twelve years ago, however, the 

Department expects that a great many public entities will be reexamining 

all of their policies and programs. Programs and functions may have 

changed, and actions that were supposed to have been taken to comply 

with section 504 may not have been fully implemented or may no longer be 

effective. In addition, there have been statutory amendments to section 

504 which have changed the coverage of section

504, particularly the Civil Rights Restoration Act of 1987, Public Law 

No. 100-259, 102 Stat. 28 (1988), which broadened the definition of a 

covered ``program or activity.''

    Several commenters suggested that the Department clarify public 

entities' liability during the one-year period for compliance with the 

self-evaluation requirement. The self-evaluation requirement does not 

stay the effective date of the statute nor of this part. Public entities 

are, therefore, not shielded from discrimination claims during that 

time.

    Other commenters suggested that the rule require that every self-

evaluation include an examination of training efforts to assure that 

individuals with disabilities are not subjected to discrimination 

because of insensitivity, particularly in the law enforcement area. 

Although the Department has not added such a specific requirement to the 

rule, it would be appropriate for public entities to evaluate training 

efforts because, in many cases, lack of training leads to discriminatory 

practices, even when the policies in place are nondiscriminatory.



                         Section 35.106  Notice



    Section 35.106 requires a public entity to disseminate sufficient 

information to applicants, participants, beneficiaries, and other 

interested persons to inform them of the rights and protections afforded 

by the ADA and this regulation. Methods of providing this information 

include, for example, the publication of information in handbooks, 

manuals, and pamphlets that are distributed to the public to describe a 

public entity's programs and activities; the display of informative 

posters in service centers and other public places; or the broadcast of 

information by television or radio. In providing the notice, a public 

entity must comply with the requirements for effective communication in 

Sec. 35.160. The preamble to that section gives guidance on how to 

effectively communicate with individuals with disabilities.



  Section 35.107  Designation of Responsible Employee and Adoption of 

                          Grievance Procedures



    Consistent with Sec. 35.105, self-evaluation, the final rule 

requires that public entities with 50 or more employees designate a 

responsible employee and adopt grievance procedures. Most of the 

commenters who suggested that the requirement that self-evaluation be 

maintained on file for three years not be limited to those employing 50 

or more persons made a similar suggestion concerning Sec. 35.107. 

Commenters recommended either that all public entities be subject to 

Sec. 35.107, or that ``50 or more persons'' be changed to ``15 or more 

persons.'' As explained in the discussion of Sec. 35.105, the Department 

has not adopted this suggestion.

    The requirement for designation of an employee responsible for 

coordination of efforts to carry out responsibilities under this part is 

derived from the HEW regulation implementing section 504 in federally 

assisted programs. The requirement for designation of a particular 

employee and dissemination of information about how to locate that 

employee helps to ensure that individuals dealing with large agencies 

are able to easily find a responsible person who is familiar with the 

requirements of the Act and this part and can communicate those 

requirements to other individuals in the agency who may be unaware of 

their responsibilities. This paragraph in no way limits a public 

entity's obligation to ensure that all of its employees comply with the 

requirements of this part, but it ensures that any failure by individual 

employees can be promptly corrected by the designated employee.

    Section 35.107(b) requires public entities with 50 or more employees 

to establish grievance procedures for resolving complaints of violations 

of this part. Similar requirements are found in the section 504 

regulations for federally assisted programs (see, e.g., 45 CFR 84.7(b)). 

The rule, like the regulations for federally assisted programs, provides 

for investigation and resolution of complaints by a Federal enforcement 

agency. It is the view of the Department that public entities subject to 

this part should be required to establish a mechanism for resolution of 

complaints at the local level without requiring the complainant to 

resort to the Federal complaint procedures established under subpart F. 

Complainants would not, however, be required to exhaust the public 

entity's grievance procedures before filing a complaint under subpart F. 

Delay in filing the complaint at the Federal level caused by pursuit of 

the remedies available under the grievance procedure would generally be 

considered good cause for extending the time allowed for filing under 

Sec. 35.170(b).



                     Subpart B--General Requirements



       Section 35.130  General Prohibitions Against Discrimination



    The general prohibitions against discrimination in the rule are 

generally based on the prohibitions in existing regulations implementing 

section 504 and, therefore, are already familiar to State and local 

entities covered by section 504. In addition, Sec. 35.130 includes a 

number of provisions derived from title III of the Act that are implicit 

to a certain degree in the requirements of regulations implementing 

section 504.

    Several commenters suggested that this part should include the 

section of the proposed title III regulation that implemented section 

309 of the Act, which requires that courses and examinations related to 

applications, licensing, certification, or

credentialing be provided in an accessible place and manner or that 

alternative accessible arrangements be made. The Department has not 

adopted this suggestion. The requirements of this part, including the 

general prohibitions of discrimination in this section, the program 

access requirements of subpart D, and the communications requirements of 

subpart E, apply to courses and examinations provided by public 

entities. The Department considers these requirements to be sufficient 

to ensure that courses and examinations administered by public entities 

meet the requirements of section 309. For example, a public entity 

offering an examination must ensure that modifications of policies, 

practices, or procedures or the provision of auxiliary aids and services 

furnish the individual with a disability an equal opportunity to 

demonstrate his or her knowledge or ability. Also, any examination 

specially designed for individuals with disabilities must be offered as 

often and in as timely a manner as are other examinations. Further, 

under this part, courses and examinations must be offered in the most 

integrated setting appropriate. The analysis of Sec. 35.130(d) is 

relevant to this determination.

    A number of commenters asked that the regulation be amended to 

require training of law enforcement personnel to recognize the 

difference between criminal activity and the effects of seizures or 

other disabilities such as mental retardation, cerebral palsy, traumatic 

brain injury, mental illness, or deafness. Several disabled commenters 

gave personal statements about the abuse they had received at the hands 

of law enforcement personnel. Two organizations that commented cited the 

Judiciary report at 50 as authority to require law enforcement training.

    The Department has not added such a training requirement to the 

regulation. Discriminatory arrests and brutal treatment are already 

unlawful police activities. The general regulatory obligation to modify 

policies, practices, or procedures requires law enforcement to make 

changes in policies that result in discriminatory arrests or abuse of 

individuals with disabilities. Under this section law enforcement 

personnel would be required to make appropriate efforts to determine 

whether perceived strange or disruptive behavior or unconsciousness is 

the result of a disability. The Department notes that a number of States 

have attempted to address the problem of arresting disabled persons for 

noncriminal conduct resulting from their disability through adoption of 

the Uniform Duties to Disabled Persons Act, and encourages other 

jurisdictions to consider that approach.

    Paragraph (a) restates the nondiscrimination mandate of section 202 

of the ADA. The remaining paragraphs in Sec. 35.130 establish the 

general principles for analyzing whether any particular action of the 

public entity violates this mandate.

    Paragraph (b) prohibits overt denials of equal treatment of 

individuals with disabilities. A public entity may not refuse to provide 

an individual with a disability with an equal opportunity to participate 

in or benefit from its program simply because the person has a 

disability.

    Paragraph (b)(1)(i) provides that it is discriminatory to deny a 

person with a disability the right to participate in or benefit from the 

aid, benefit, or service provided by a public entity. Paragraph 

(b)(1)(ii) provides that the aids, benefits, and services provided to 

persons with disabilities must be equal to those provided to others, and 

paragraph (b)(1)(iii) requires that the aids, benefits, or services 

provided to individuals with disabilities must be as effective in 

affording equal opportunity to obtain the same result, to gain the same 

benefit, or to reach the same level of achievement as those provided to 

others. These paragraphs are taken from the regulations implementing 

section 504 and simply restate principles long established under section 

504.

    Paragraph (b)(1)(iv) permits the public entity to develop separate 

or different aids, benefits, or services when necessary to provide 

individuals with disabilities with an equal opportunity to participate 

in or benefit from the public entity's programs or activities, but only 

when necessary to ensure that the aids, benefits, or services are as 

effective as those provided to others. Paragraph (b)(1)(iv) must be read 

in conjunction with paragraphs (b)(2), (d), and (e). Even when separate 

or different aids, benefits, or services would be more effective, 

paragraph (b)(2) provides that a qualified individual with a disability 

still has the right to choose to participate in the program that is not 

designed to accommodate individuals with disabilities. Paragraph (d) 

requires that a public entity administer services, programs, and 

activities in the most integrated setting appropriate to the needs of 

qualified individuals with disabilities.

    Paragraph (b)(2) specifies that, notwithstanding the existence of 

separate or different programs or activities provided in accordance with 

this section, an individual with a disability shall not be denied the 

opportunity to participate in such programs or activities that are not 

separate or different. Paragraph (e), which is derived from section 

501(d) of the Americans with Disabilities Act, states that nothing in 

this part shall be construed to require an individual with a disability 

to accept an accommodation, aid, service, opportunity, or benefit that 

he or she chooses not to accept.

    Taken together, these provisions are intended to prohibit exclusion 

and segregation

of individuals with disabilities and the denial of equal opportunities 

enjoyed by others, based on, among other things, presumptions, 

patronizing attitudes, fears, and stereotypes about individuals with 

disabilities. Consistent with these standards, public entities are 

required to ensure that their actions are based on facts applicable to 

individuals and not on presumptions as to what a class of individuals 

with disabilities can or cannot do.

    Integration is fundamental to the purposes of the Americans with 

Disabilities Act. Provision of segregated accommodations and services 

relegates persons with disabilities to second-class status. For example, 

it would be a violation of this provision to require persons with 

disabilities to eat in the back room of a government cafeteria or to 

refuse to allow a person with a disability the full use of recreation or 

exercise facilities because of stereotypes about the person's ability to 

participate.

    Many commenters objected to proposed paragraphs (b)(1)(iv) and (d) 

as allowing continued segregation of individuals with disabilities. The 

Department recognizes that promoting integration of individuals with 

disabilities into the mainstream of society is an important objective of 

the ADA and agrees that, in most instances, separate programs for 

individuals with disabilities will not be permitted. Nevertheless, 

section 504 does permit separate programs in limited circumstances, and 

Congress clearly intended the regulations issued under title II to adopt 

the standards of section 504. Furthermore, Congress included authority 

for separate programs in the specific requirements of title III of the 

Act. Section 302(b)(1)(A)(iii) of the Act provides for separate benefits 

in language similar to that in Sec. 35.130(b)(1)(iv), and section 

302(b)(1)(B) includes the same requirement for ``the most integrated 

setting appropriate'' as in Sec. 35.130(d).

    Even when separate programs are permitted, individuals with 

disabilities cannot be denied the opportunity to participate in programs 

that are not separate or different. This is an important and overarching 

principle of the Americans with Disabilities Act. Separate, special, or 

different programs that are designed to provide a benefit to persons 

with disabilities cannot be used to restrict the participation of 

persons with disabilities in general, integrated activities.

    For example, a person who is blind may wish to decline participating 

in a special museum tour that allows persons to touch sculptures in an 

exhibit and instead tour the exhibit at his or her own pace with the 

museum's recorded tour. It is not the intent of this section to require 

the person who is blind to avail himself or herself of the special tour. 

Modified participation for persons with disabilities must be a choice, 

not a requirement.

    In addition, it would not be a violation of this section for a 

public entity to offer recreational programs specially designed for 

children with mobility impairments. However, it would be a violation of 

this section if the entity then excluded these children from other 

recreational services for which they are qualified to participate when 

these services are made available to nondisabled children, or if the 

entity required children with disabilities to attend only designated 

programs.

    Many commenters asked that the Department clarify a public entity's 

obligations within the integrated program when it offers a separate 

program but an individual with a disability chooses not to participate 

in the separate program. It is impossible to make a blanket statement as 

to what level of auxiliary aids or modifications would be required in 

the integrated program. Rather, each situation must be assessed 

individually. The starting point is to question whether the separate 

program is in fact necessary or appropriate for the individual. Assuming 

the separate program would be appropriate for a particular individual, 

the extent to which that individual must be provided with modifications 

in the integrated program will depend not only on what the individual 

needs but also on the limitations and defenses of this part. For 

example, it may constitute an undue burden for a public accommodation, 

which provides a full-time interpreter in its special guided tour for 

individuals with hearing impairments, to hire an additional interpreter 

for those individuals who choose to attend the integrated program. The 

Department cannot identify categorically the level of assistance or aid 

required in the integrated program.

    Paragraph (b)(1)(v) provides that a public entity may not aid or 

perpetuate discrimination against a qualified individual with a 

disability by providing significant assistance to an agency, 

organization, or person that discriminates on the basis of disability in 

providing any aid, benefit, or service to beneficiaries of the public 

entity's program. This paragraph is taken from the regulations 

implementing section 504 for federally assisted programs.

    Paragraph (b)(1)(vi) prohibits the public entity from denying a 

qualified individual with a disability the opportunity to participate as 

a member of a planning or advisory board.

    Paragraph (b)(1)(vii) prohibits the public entity from limiting a 

qualified individual with a disability in the enjoyment of any right, 

privilege, advantage, or opportunity enjoyed by others receiving any 

aid, benefit, or service.

    Paragraph (b)(3) prohibits the public entity from utilizing criteria 

or methods of administration that deny individuals with disabilities 

access to the public entity's services, programs, and activities or that 

perpetuate the discrimination of another public entity, if both public 

entities are subject to common administrative control or are agencies of 

the same State. The phrase ``criteria or methods of administration'' 

refers to official written policies of the public entity and to the 

actual practices of the public entity. This paragraph prohibits both 

blatantly exclusionary policies or practices and nonessential policies 

and practices that are neutral on their face, but deny individuals with 

disabilities an effective opportunity to participate. This standard is 

consistent with the interpretation of section 504 by the U.S. Supreme 

Court in Alexander v. Choate, 469 U.S. 287 (1985). The Court in Choate 

explained that members of Congress made numerous statements during 

passage of section 504 regarding eliminating architectural barriers, 

providing access to transportation, and eliminating discriminatory 

effects of job qualification procedures. The Court then noted: ``These 

statements would ring hollow if the resulting legislation could not 

rectify the harms resulting from action that discriminated by effect as 

well as by design.'' Id. at 297 (footnote omitted).

    Paragraph (b)(4) specifically applies the prohibition enunciated in 

Sec. 35.130(b)(3) to the process of selecting sites for construction of 

new facilities or selecting existing facilities to be used by the public 

entity. Paragraph (b)(4) does not apply to construction of additional 

buildings at an existing site.

    Paragraph (b)(5) prohibits the public entity, in the selection of 

procurement contractors, from using criteria that subject qualified 

individuals with disabilities to discrimination on the basis of 

disability.

    Paragraph (b)(6) prohibits the public entity from discriminating 

against qualified individuals with disabilities on the basis of 

disability in the granting of licenses or certification. A person is a 

``qualified individual with a disability'' with respect to licensing or 

certification if he or she can meet the essential eligibility 

requirements for receiving the license or certification (see 

Sec. 35.104).

    A number of commenters were troubled by the phrase ``essential 

eligibility requirements'' as applied to State licensing requirements, 

especially those for health care professions. Because of the variety of 

types of programs to which the definition of ``qualified individual with 

a disability'' applies, it is not possible to use more specific language 

in the definition. The phrase ``essential eligibility requirements,'' 

however, is taken from the definitions in the regulations implementing 

section 504, so caselaw under section 504 will be applicable to its 

interpretation. In Southeastern Community College v. Davis, 442 U.S. 

397, for example, the Supreme Court held that section 504 does not 

require an institution to ``lower or effect substantial modifications of 

standards to accommodate a handicapped person,'' 442 U.S. at 413, and 

that the school had established that the plaintiff was not ``qualified'' 

because she was not able to ``serve the nursing profession in all 

customary ways,'' id. Whether a particular requirement is ``essential'' 

will, of course, depend on the facts of the particular case.

    In addition, the public entity may not establish requirements for 

the programs or activities of licensees or certified entities that 

subject qualified individuals with disabilities to discrimination on the 

basis of disability. For example, the public entity must comply with 

this requirement when establishing safety standards for the operations 

of licensees. In that case the public entity must ensure that standards 

that it promulgates do not discriminate against the employment of 

qualified individuals with disabilities in an impermissible manner.

    Paragraph (b)(6) does not extend the requirements of the Act or this 

part directly to the programs or activities of licensees or certified 

entities themselves. The programs or activities of licensees or 

certified entities are not themselves programs or activities of the 

public entity merely by virtue of the license or certificate.

    Paragraph (b)(7) is a specific application of the requirement under 

the general prohibitions of discrimination that public entities make 

reasonable modifications in policies, practices, or procedures where 

necessary to avoid discrimination on the basis of disability. Section 

302(b)(2)(A)(ii) of the ADA sets out this requirement specifically for 

public accommodations covered by title III of the Act, and the House 

Judiciary Committee Report directs the Attorney General to include those 

specific requirements in the title II regulation to the extent that they 

do not conflict with the regulations implementing section 504. Judiciary 

report at 52.

    Paragraph (b)(8), a new paragraph not contained in the proposed 

rule, prohibits the imposition or application of eligibility criteria 

that screen out or tend to screen out an individual with a disability or 

any class of individuals with disabilities from fully and equally 

enjoying any service, program, or activity, unless such criteria can be 

shown to be necessary for the provision of the service, program, or 

activity being offered. This prohibition is also a specific application 

of the general prohibitions of discrimination and is based on section 

302(b)(2)(A)(i) of the ADA. It prohibits overt denials of equal 

treatment of individuals with disabilities, or establishment of 

exclusive or segregative criteria that would bar individuals with 

disabilities from participation in services, benefits, or activities.

    Paragraph (b)(8) also prohibits policies that unnecessarily impose 

requirements or burdens on individuals with disabilities that are not 

placed on others. For example, public entities may not require that a 

qualified individual with a disability be accompanied by an attendant. A 

public entity is not, however, required to provide attendant care, or 

assistance in toileting, eating, or dressing to individuals with 

disabilities, except in special circumstances, such as where the 

individual is an inmate of a custodial or correctional institution.

    In addition, paragraph (b)(8) prohibits the imposition of criteria 

that ``tend to'' screen out an individual with a disability. This 

concept, which is derived from current regulations under section 504 

(see, e.g., 45 CFR 84.13), makes it discriminatory to impose policies or 

criteria that, while not creating a direct bar to individuals with 

disabilities, indirectly prevent or limit their ability to participate. 

For example, requiring presentation of a driver's license as the sole 

means of identification for purposes of paying by check would violate 

this section in situations where, for example, individuals with severe 

vision impairments or developmental disabilities or epilepsy are 

ineligible to receive a driver's license and the use of an alternative 

means of identification, such as another photo I.D. or credit card, is 

feasible.

    A public entity may, however, impose neutral rules and criteria that 

screen out, or tend to screen out, individuals with disabilities if the 

criteria are necessary for the safe operation of the program in 

question. Examples of safety qualifications that would be justifiable in 

appropriate circumstances would include eligibility requirements for 

drivers' licenses, or a requirement that all participants in a 

recreational rafting expedition be able to meet a necessary level of 

swimming proficiency. Safety requirements must be based on actual risks 

and not on speculation, stereotypes, or generalizations about 

individuals with disabilities.

    Paragraph (c) provides that nothing in this part prohibits a public 

entity from providing benefits, services, or advantages to individuals 

with disabilities, or to a particular class of individuals with 

disabilities, beyond those required by this part. It is derived from a 

provision in the section 504 regulations that permits programs conducted 

pursuant to Federal statute or Executive order that are designed to 

benefit only individuals with disabilities or a given class of 

individuals with disabilities to be limited to those individuals with 

disabilities. Section 504 ensures that federally assisted programs are 

made available to all individuals, without regard to disabilities, 

unless the Federal program under which the assistance is provided is 

specifically limited to individuals with disabilities or a particular 

class of individuals with disabilities. Because coverage under this part 

is not limited to federally assisted programs, paragraph (c) has been 

revised to clarify that State and local governments may provide special 

benefits, beyond those required by the nondiscrimination requirements of 

this part, that are limited to individuals with disabilities or a 

particular class of individuals with disabilities, without thereby 

incurring additional obligations to persons without disabilities or to 

other classes of individuals with disabilities.

    Paragraphs (d) and (e), previously referred to in the discussion of 

paragraph (b)(1)(iv), provide that the public entity must administer 

services, programs, and activities in the most integrated setting 

appropriate to the needs of qualified individuals with disabilities, 

i.e., in a setting that enables individuals with disabilities to 

interact with nondisabled persons to the fullest extent possible, and 

that persons with disabilities must be provided the option of declining 

to accept a particular accommodation.

    Some commenters expressed concern that Sec. 35.130(e), which states 

that nothing in the rule requires an individual with a disability to 

accept special accommodations and services provided under the ADA, could 

be interpreted to allow guardians of infants or older people with 

disabilities to refuse medical treatment for their wards. Section 

35.130(e) has been revised to make it clear that paragraph (e) is 

inapplicable to the concern of the commenters. A new paragraph (e)(2) 

has been added stating that nothing in the regulation authorizes the 

representative or guardian of an individual with a disability to decline 

food, water, medical treatment, or medical services for that individual. 

New paragraph (e) clarifies that neither the ADA nor the regulation 

alters current Federal law ensuring the rights of incompetent 

individuals with disabilities to receive food, water, and medical 

treatment. See, e.g., Child Abuse Amendments of 1984 (42 U.S.C. 

5106a(b)(10), 5106g(10)); Rehabilitation Act of 1973, as amended (29 

U.S.C. 794); the Developmentally Disabled Assistance and Bill of Rights 

Act (42 U.S.C. 6042).

    Sections 35.130(e) (1) and (2) are based on section 501(d) of the 

ADA. Section 501(d) was designed to clarify that nothing in the ADA 

requires individuals with disabilities to accept special accommodations 

and services for individuals with disabilities that may segregate them:



    The Committee added this section [501(d)] to clarify that nothing in 

the ADA is intended to permit discriminatory treatment on the basis of 

disability, even when such treatment is rendered under the guise of 

providing an accommodation, service, aid or benefit to the individual 

with disability. For example, a blind individual may choose not to avail 

himself or herself of the right to go to the front of a line, even if a 

particular

public accommodation has chosen to offer such a modification of a policy 

for blind individuals. Or, a blind individual may choose to decline to 

participate in a special museum tour that allows persons to touch 

sculptures in an exhibit and instead tour the exhibits at his or her own 

pace with the museum's recorded tour.



Judiciary report at 71-72. The Act is not to be construed to mean that 

an individual with disabilities must accept special accommodations and 

services for individuals with disabilities when that individual can 

participate in the regular services already offered. Because medical 

treatment, including treatment for particular conditions, is not a 

special accommodation or service for individuals with disabilities under 

section 501(d), neither the Act nor this part provides affirmative 

authority to suspend such treatment. Section 501(d) is intended to 

clarify that the Act is not designed to foster discrimination through 

mandatory acceptance of special services when other alternatives are 

provided; this concern does not reach to the provision of medical 

treatment for the disabling condition itself.

    Paragraph (f) provides that a public entity may not place a 

surcharge on a particular individual with a disability, or any group of 

individuals with disabilities, to cover any costs of measures required 

to provide that individual or group with the nondiscriminatory treatment 

required by the Act or this part. Such measures may include the 

provision of auxiliary aids or of modifications required to provide 

program accessibility.

    Several commenters asked for clarification that the costs of 

interpreter services may not be assessed as an element of ``court 

costs.'' The Department has already recognized that imposition of the 

cost of courtroom interpreter services is impermissible under section 

504. The preamble to the Department's section 504 regulation for its 

federally assisted programs states that where a court system has an 

obligation to provide qualified interpreters, ``it has the corresponding 

responsibility to pay for the services of the interpreters.'' (45 FR 

37630 (June 3, 1980)). Accordingly, recouping the costs of interpreter 

services by assessing them as part of court costs would also be 

prohibited.

    Paragraph (g), which prohibits discrimination on the basis of an 

individual's or entity's known relationship or association with an 

individual with a disability, is based on sections 102(b)(4) and 

302(b)(1)(E) of the ADA. This paragraph was not contained in the 

proposed rule. The individuals covered under this paragraph are any 

individuals who are discriminated against because of their known 

association with an individual with a disability. For example, it would 

be a violation of this paragraph for a local government to refuse to 

allow a theater company to use a school auditorium on the grounds that 

the company had recently performed for an audience of individuals with 

HIV disease.

    This protection is not limited to those who have a familial 

relationship with the individual who has a disability. Congress 

considered, and rejected, amendments that would have limited the scope 

of this provision to specific associations and relationships. Therefore, 

if a public entity refuses admission to a person with cerebral palsy and 

his or her companions, the companions have an independent right of 

action under the ADA and this section.

    During the legislative process, the term ``entity'' was added to 

section 302(b)(1)(E) to clarify that the scope of the provision is 

intended to encompass not only persons who have a known association with 

a person with a disability, but also entities that provide services to 

or are otherwise associated with such individuals. This provision was 

intended to ensure that entities such as health care providers, 

employees of social service agencies, and others who provide 

professional services to persons with disabilities are not subjected to 

discrimination because of their professional association with persons 

with disabilities.



                  Section 35.131  Illegal Use of Drugs



    Section 35.131 effectuates section 510 of the ADA, which clarifies 

the Act's application to people who use drugs illegally. Paragraph (a) 

provides that this part does not prohibit discrimination based on an 

individual's current illegal use of drugs.

    The Act and the regulation distinguish between illegal use of drugs 

and the legal use of substances, whether or not those substances are 

``controlled substances,'' as defined in the Controlled Substances Act 

(21 U.S.C. 812). Some controlled substances are prescription drugs that 

have legitimate medical uses. Section 35.131 does not affect use of 

controlled substances pursuant to a valid prescription under supervision 

by a licensed health care professional, or other use that is authorized 

by the Controlled Substances Act or any other provision of Federal law. 

It does apply to illegal use of those substances, as well as to illegal 

use of controlled substances that are not prescription drugs. The key 

question is whether the individual's use of the substance is illegal, 

not whether the substance has recognized legal uses. Alcohol is not a 

controlled substance, so use of alcohol is not addressed by Sec. 35.131 

(although alcoholics are individuals with disabilities, subject to the 

protections of the statute).

    A distinction is also made between the use of a substance and the 

status of being addicted to that substance. Addiction is a disability, 

and addicts are individuals with disabilities protected by the Act. The 

protection, however, does not extend to actions based on the illegal use 

of the substance. In

other words, an addict cannot use the fact of his or her addiction as a 

defense to an action based on illegal use of drugs. This distinction is 

not artificial. Congress intended to deny protection to people who 

engage in the illegal use of drugs, whether or not they are addicted, 

but to provide protection to addicts so long as they are not currently 

using drugs.

    A third distinction is the difficult one between current use and 

former use. The definition of ``current illegal use of drugs'' in 

Sec. 35.104, which is based on the report of the Conference Committee, 

H.R. Conf. Rep. No. 596, 101st Cong., 2d Sess. 64 (1990) (hereinafter 

``Conference report''), is ``illegal use of drugs that occurred recently 

enough to justify a reasonable belief that a person's drug use is 

current or that continuing use is a real and ongoing problem.''

    Paragraph (a)(2)(i) specifies that an individual who has 

successfully completed a supervised drug rehabilitation program or has 

otherwise been rehabilitated successfully and who is not engaging in 

current illegal use of drugs is protected. Paragraph (a)(2)(ii) 

clarifies that an individual who is currently participating in a 

supervised rehabilitation program and is not engaging in current illegal 

use of drugs is protected. Paragraph (a)(2)(iii) provides that a person 

who is erroneously regarded as engaging in current illegal use of drugs, 

but who is not engaging in such use, is protected.

    Paragraph (b) provides a limited exception to the exclusion of 

current illegal users of drugs from the protections of the Act. It 

prohibits denial of health services, or services provided in connection 

with drug rehabilitation to an individual on the basis of current 

illegal use of drugs, if the individual is otherwise entitled to such 

services. A health care facility, such as a hospital or clinic, may not 

refuse treatment to an individual in need of the services it provides on 

the grounds that the individual is illegally using drugs, but it is not 

required by this section to provide services that it does not ordinarily 

provide. For example, a health care facility that specializes in a 

particular type of treatment, such as care of burn victims, is not 

required to provide drug rehabilitation services, but it cannot refuse 

to treat a individual's burns on the grounds that the individual is 

illegally using drugs.

    Some commenters pointed out that abstention from the use of drugs is 

an essential condition of participation in some drug rehabilitation 

programs, and may be a necessary requirement in inpatient or residential 

settings. The Department believes that this comment is well-founded. 

Congress clearly intended to prohibit exclusion from drug treatment 

programs of the very individuals who need such programs because of their 

use of drugs, but, once an individual has been admitted to a program, 

abstention may be a necessary and appropriate condition to continued 

participation. The final rule therefore provides that a drug 

rehabilitation or treatment program may prohibit illegal use of drugs by 

individuals while they are participating in the program.

    Paragraph (c) expresses Congress' intention that the Act be neutral 

with respect to testing for illegal use of drugs. This paragraph 

implements the provision in section 510(b) of the Act that allows 

entities ``to adopt or administer reasonable policies or procedures, 

including but not limited to drug testing,'' that ensure that an 

individual who is participating in a supervised rehabilitation program, 

or who has completed such a program or otherwise been rehabilitated 

successfully is no longer engaging in the illegal use of drugs. The 

section is not to be ``construed to encourage, prohibit, restrict, or 

authorize the conducting of testing for the illegal use of drugs.''

    Paragraph 35.131(c) clarifies that it is not a violation of this 

part to adopt or administer reasonable policies or procedures to ensure 

that an individual who formerly engaged in the illegal use of drugs is 

not currently engaging in illegal use of drugs. Any such policies or 

procedures must, of course, be reasonable, and must be designed to 

identify accurately the illegal use of drugs. This paragraph does not 

authorize inquiries, tests, or other procedures that would disclose use 

of substances that are not controlled substances or are taken under 

supervision by a licensed health care professional, or other uses 

authorized by the Controlled Substances Act or other provisions of 

Federal law, because such uses are not included in the definition of 

``illegal use of drugs.'' A commenter argued that the rule should permit 

testing for lawful use of prescription drugs, but most commenters 

preferred that tests must be limited to unlawful use in order to avoid 

revealing the lawful use of prescription medicine used to treat 

disabilities.



                         Section 35.132  Smoking



    Section 35.132 restates the clarification in section 501(b) of the 

Act that the Act does not preclude the prohibition of, or imposition of 

restrictions on, smoking in transportation covered by title II. Some 

commenters argued that this section is too limited in scope, and that 

the regulation should prohibit smoking in all facilities used by public 

entities. The reference to smoking in section 501, however, merely 

clarifies that the Act does not require public entities to accommodate 

smokers by permitting them to smoke in transportation facilities.



           Section 35.133  Maintenance of Accessible Features



    Section 35.133 provides that a public entity shall maintain in 

operable working condition those features of facilities and equipment 

that are required to be readily accessible to and usable by persons with 

disabilities by the Act or this part. The Act requires that, to the 

maximum extent feasible, facilities must be accessible to, and usable 

by, individuals with disabilities. This section recognizes that it is 

not sufficient to provide features such as accessible routes, elevators, 

or ramps, if those features are not maintained in a manner that enables 

individuals with disabilities to use them. Inoperable elevators, locked 

accessible doors, or ``accessible'' routes that are obstructed by 

furniture, filing cabinets, or potted plants are neither ``accessible 

to'' nor ``usable by'' individuals with disabilities.

    Some commenters objected that this section appeared to establish an 

absolute requirement and suggested that language from the preamble be 

included in the text of the regulation. It is, of course, impossible to 

guarantee that mechanical devices will never fail to operate. Paragraph 

(b) of the final regulation provides that this section does not prohibit 

isolated or temporary interruptions in service or access due to 

maintenance or repairs. This paragraph is intended to clarify that 

temporary obstructions or isolated instances of mechanical failure would 

not be considered violations of the Act or this part. However, allowing 

obstructions or ``out of service'' equipment to persist beyond a 

reasonable period of time would violate this part, as would repeated 

mechanical failures due to improper or inadequate maintenance. Failure 

of the public entity to ensure that accessible routes are properly 

maintained and free of obstructions, or failure to arrange prompt repair 

of inoperable elevators or other equipment intended to provide access 

would also violate this part.

    Other commenters requested that this section be expanded to include 

specific requirements for inspection and maintenance of equipment, for 

training staff in the proper operation of equipment, and for maintenance 

of specific items. The Department believes that this section properly 

establishes the general requirement for maintaining access and that 

further details are not necessary.



                 Section 35.134  Retaliation or Coercion



    Section 35.134 implements section 503 of the ADA, which prohibits 

retaliation against any individual who exercises his or her rights under 

the Act. This section is unchanged from the proposed rule. Paragraph (a) 

of Sec. 35.134 provides that no private or public entity shall 

discriminate against any individual because that individual has 

exercised his or her right to oppose any act or practice made unlawful 

by this part, or because that individual made a charge, testified, 

assisted, or participated in any manner in an investigation, proceeding, 

or hearing under the Act or this part.

    Paragraph (b) provides that no private or public entity shall 

coerce, intimidate, threaten, or interfere with any individual in the 

exercise of his or her rights under this part or because that individual 

aided or encouraged any other individual in the exercise or enjoyment of 

any right granted or protected by the Act or this part.

    This section protects not only individuals who allege a violation of 

the Act or this part, but also any individuals who support or assist 

them. This section applies to all investigations or proceedings 

initiated under the Act or this part without regard to the ultimate 

resolution of the underlying allegations. Because this section prohibits 

any act of retaliation or coercion in response to an individual's effort 

to exercise rights established by the Act and this part (or to support 

the efforts of another individual), the section applies not only to 

public entities subject to this part, but also to persons acting in an 

individual capacity or to private entities. For example, it would be a 

violation of the Act and this part for a private individual to harass or 

intimidate an individual with a disability in an effort to prevent that 

individual from attending a concert in a State-owned park. It would, 

likewise, be a violation of the Act and this part for a private entity 

to take adverse action against an employee who appeared as a witness on 

behalf of an individual who sought to enforce the Act.



              Section 35.135  Personal Devices and Services



    The final rule includes a new Sec. 35.135, entitles ``Personal 

devices and services,'' which states that the provision of personal 

devices and services is not required by title II. This new section, 

which serves as a limitation on all of the requirements of the 

regulation, replaces Sec. 35.160(b)(2) of the proposed rule, which 

addressed the issue of personal devices and services explicitly only in 

the context of communications. The personal devices and services 

limitation was intended to have general application in the proposed rule 

in all contexts where it was relevant. The final rule, therefore, 

clarifies this point by including a general provision that will 

explicitly apply not only to auxiliary aids and services but across-the-

board to include other relevant areas such as, for example, 

modifications in policies, practices, and procedures 

(Sec. 35.130(b)(7)). The language of Sec. 35.135 parallels an analogous 

provision in the Department's title III regulations (28 CFR 36.306) but 

preserves the explicit reference to ``readers for personal use or 

study'' in Sec. 35.160(b)(2) of the proposed rule. This section does not

preclude the short-term loan of personal receivers that are part of an 

assistive listening system.



                          Subpart C--Employment



          Section 35.140  Employment Discrimination Prohibited



    Title II of the ADA applies to all activities of public entities, 

including their employment practices. The proposed rule cross-referenced 

the definitions, requirements, and procedures of title I of the ADA, as 

established by the Equal Employment Opportunity Commission in 29 CFR 

part 1630. This proposal would have resulted in use, under Sec. 35.140, 

of the title I definition of ``employer,'' so that a public entity with 

25 or more employees would have become subject to the requirements of 

Sec. 35.140 on July 26, 1992, one with 15 to 24 employees on July 26, 

1994, and one with fewer than 15 employees would have been excluded 

completely.

    The Department received comments objecting to this approach. The 

commenters asserted that Congress intended to establish 

nondiscrimination requirements for employment by all public entities, 

including those that employ fewer than 15 employees; and that Congress 

intended the employment requirements of title II to become effective at 

the same time that the other requirements of this regulation become 

effective, January 26, 1992. The Department has reexamined the statutory 

language and legislative history of the ADA on this issue and has 

concluded that Congress intended to cover the employment practices of 

all public entities and that the applicable effective date is that of 

title II.

    The statutory language of section 204(b) of the ADA requires the 

Department to issue a regulation that is consistent with the ADA and the 

Department's coordination regulation under section 504, 28 CFR part 41. 

The coordination regulation specifically requires nondiscrimination in 

employment, 28 CFR 41.52-41.55, and does not limit coverage based on 

size of employer. Moreover, under all section 504 implementing 

regulations issued in accordance with the Department's coordination 

regulation, employment coverage under section 504 extends to all 

employers with federally assisted programs or activities, regardless of 

size, and the effective date for those employment requirements has 

always been the same as the effective date for nonemployment 

requirements established in the same regulations. The Department 

therefore concludes that Sec. 35.140 must apply to all public entities 

upon the effective date of this regulation.

    In the proposed regulation the Department cross-referenced the 

regulations implementing title I of the ADA, issued by the Equal 

Employment Opportunity Commission at 29 CFR part 1630, as a compliance 

standard for Sec. 35.140 because, as proposed, the scope of coverage and 

effective date of coverage under title II would have been coextensive 

with title I. In the final regulation this language is modified 

slightly. Subparagraph (1) of new paragraph (b) makes it clear that the 

standards established by the Equal Employment Opportunity Commission in 

29 CFR part 1630 will be the applicable compliance standards if the 

public entity is subject to title I. If the public entity is not covered 

by title I, or until it is covered by title I, subparagraph (b)(2) 

cross-references section 504 standards for what constitutes employment 

discrimination, as established by the Department of Justice in 28 CFR 

part 41. Standards for title I of the ADA and section 504 of the 

Rehabilitation Act are for the most part identical because title I of 

the ADA was based on requirements set forth in regulations implementing 

section 504.

    The Department, together with the other Federal agencies responsible 

for the enforcement of Federal laws prohibiting employment 

discrimination on the basis of disability, recognizes the potential for 

jurisdictional overlap that exists with respect to coverage of public 

entities and the need to avoid problems related to overlapping coverage. 

The other Federal agencies include the Equal Employment Opportunity 

Commission, which is the agency primarily responsible for enforcement of 

title I of the ADA, the Department of Labor, which is the agency 

responsible for enforcement of section 503 of the Rehabilitation Act of 

1973, and 26 Federal agencies with programs of Federal financial 

assistance, which are responsible for enforcing section 504 in those 

programs. Section 107 of the ADA requires that coordination mechanisms 

be developed in connection with the administrative enforcement of 

complaints alleging discrimination under title I and complaints alleging 

discrimination in employment in violation of the Rehabilitation Act. 

Although the ADA does not specifically require inclusion of employment 

complaints under title II in the coordinating mechanisms required by 

title I, Federal investigations of title II employment complaints will 

be coordinated on a government-wide basis also. The Department is 

currently working with the EEOC and other affected Federal agencies to 

develop effective coordinating mechanisms, and final regulations on this 

issue will be issued on or before January 26, 1992.



                    Subpart D--Program Accessibility



                Section 35.149  Discrimination Prohibited



    Section 35.149 states the general nondiscrimination principle 

underlying the program accessibility requirements of Secs. 35.150 and 

35.151.

                   Section 35.150  Existing Facilities



    Consistent with section 204(b) of the Act, this regulation adopts 

the program accessibility concept found in the section 504 regulations 

for federally conducted programs or activities (e.g., 28 CFR part 39). 

The concept of ``program accessibility'' was first used in the section 

504 regulation adopted by the Department of Health, Education, and 

Welfare for its federally assisted programs and activities in 1977. It 

allowed recipients to make their federally assisted programs and 

activities available to individuals with disabilities without extensive 

retrofitting of their existing buildings and facilities, by offering 

those programs through alternative methods. Program accessibility has 

proven to be a useful approach and was adopted in the regulations issued 

for programs and activities conducted by Federal Executive agencies. The 

Act provides that the concept of program access will continue to apply 

with respect to facilities now in existence, because the cost of 

retrofitting existing facilities is often prohibitive.

    Section 35.150 requires that each service, program, or activity 

conducted by a public entity, when viewed in its entirety, be readily 

accessible to and usable by individuals with disabilities. The 

regulation makes clear, however, that a public entity is not required to 

make each of its existing facilities accessible (Sec. 35.150(a)(1)). 

Unlike title III of the Act, which requires public accommodations to 

remove architectural barriers where such removal is ``readily 

achievable,'' or to provide goods and services through alternative 

methods, where those methods are ``readily achievable,'' title II 

requires a public entity to make its programs accessible in all cases, 

except where to do so would result in a fundamental alteration in the 

nature of the program or in undue financial and administrative burdens. 

Congress intended the ``undue burden'' standard in title II to be 

significantly higher than the ``readily achievable'' standard in title 

III. Thus, although title II may not require removal of barriers in some 

cases where removal would be required under title III, the program 

access requirement of title II should enable individuals with 

disabilities to participate in and benefit from the services, programs, 

or activities of public entities in all but the most unusual cases.

    Paragraph (a)(2), which establishes a special limitation on the 

obligation to ensure program accessibility in historic preservation 

programs, is discussed below in connection with paragraph (b).

    Paragraph (a)(3), which is taken from the section 504 regulations 

for federally conducted programs, generally codifies case law that 

defines the scope of the public entity's obligation to ensure program 

accessibility. This paragraph provides that, in meeting the program 

accessibility requirement, a public entity is not required to take any 

action that would result in a fundamental alteration in the nature of 

its service, program, or activity or in undue financial and 

administrative burdens. A similar limitation is provided in Sec. 35.164.

    This paragraph does not establish an absolute defense; it does not 

relieve a public entity of all obligations to individuals with 

disabilities. Although a public entity is not required to take actions 

that would result in a fundamental alteration in the nature of a 

service, program, or activity or in undue financial and administrative 

burdens, it nevertheless must take any other steps necessary to ensure 

that individuals with disabilities receive the benefits or services 

provided by the public entity.

    It is the Department's view that compliance with Sec. 35.150(a), 

like compliance with the corresponding provisions of the section 504 

regulations for federally conducted programs, would in most cases not 

result in undue financial and administrative burdens on a public entity. 

In determining whether financial and administrative burdens are undue, 

all public entity resources available for use in the funding and 

operation of the service, program, or activity should be considered. The 

burden of proving that compliance with paragraph (a) of Sec. 35.150 

would fundamentally alter the nature of a service, program, or activity 

or would result in undue financial and administrative burdens rests with 

the public entity.

    The decision that compliance would result in such alteration or 

burdens must be made by the head of the public entity or his or her 

designee and must be accompanied by a written statement of the reasons 

for reaching that conclusion. The Department recognizes the difficulty 

of identifying the official responsible for this determination, given 

the variety of organizational forms that may be taken by public entities 

and their components. The intention of this paragraph is that the 

determination must be made by a high level official, no lower than a 

Department head, having budgetary authority and responsibility for 

making spending decisions.

    Any person who believes that he or she or any specific class of 

persons has been injured by the public entity head's decision or failure 

to make a decision may file a complaint under the compliance procedures 

established in subpart F.

    Paragraph (b)(1) sets forth a number of means by which program 

accessibility may be achieved, including redesign of equipment, 

reassignment of services to accessible buildings, and provision of 

aides.

    The Department wishes to clarify that, consistent with longstanding 

interpretation of section 504, carrying an individual with a disability 

is considered an ineffective and therefore an unacceptable method for 

achieving program accessibility. Department

of Health, Education, and Welfare, Office of Civil Rights, Policy 

Interpretation No. 4, 43 FR 36035 (August 14, 1978). Carrying will be 

permitted only in manifestly exceptional cases, and only if all 

personnel who are permitted to participate in carrying an individual 

with a disability are formally instructed on the safest and least 

humiliating means of carrying. ``Manifestly exceptional'' cases in which 

carrying would be permitted might include, for example, programs 

conducted in unique facilities, such as an oceanographic vessel, for 

which structural changes and devices necessary to adapt the facility for 

use by individuals with mobility impairments are unavailable or 

prohibitively expensive. Carrying is not permitted as an alternative to 

structural modifications such as installation of a ramp or a chairlift.

    In choosing among methods, the public entity shall give priority 

consideration to those that will be consistent with provision of 

services in the most integrated setting appropriate to the needs of 

individuals with disabilities. Structural changes in existing facilities 

are required only when there is no other feasible way to make the public 

entity's program accessible. (It should be noted that ``structural 

changes'' include all physical changes to a facility; the term does not 

refer only to changes to structural features, such as removal of or 

alteration to a load-bearing structural member.) The requirements of 

Sec. 35.151 for alterations apply to structural changes undertaken to 

comply with this section. The public entity may comply with the program 

accessibility requirement by delivering services at alternate accessible 

sites or making home visits as appropriate.



                     Historic Preservation Programs



     In order to avoid possible conflict between the congressional 

mandates to preserve historic properties, on the one hand, and to 

eliminate discrimination against individuals with disabilities on the 

other, paragraph (a)(2) provides that a public entity is not required to 

take any action that would threaten or destroy the historic significance 

of an historic property. The special limitation on program accessibility 

set forth in paragraph (a)(2) is applicable only to historic 

preservation programs, as defined in Sec. 35.104, that is, programs that 

have preservation of historic properties as a primary purpose. Narrow 

application of the special limitation is justified because of the 

inherent flexibility of the program accessibility requirement. Where 

historic preservation is not a primary purpose of the program, the 

public entity is not required to use a particular facility. It can 

relocate all or part of its program to an accessible facility, make home 

visits, or use other standard methods of achieving program accessibility 

without making structural alterations that might threaten or destroy 

significant historic features of the historic property. Thus, government 

programs located in historic properties, such as an historic State 

capitol, are not excused from the requirement for program access.

    Paragraph (a)(2), therefore, will apply only to those programs that 

uniquely concern the preservation and experience of the historic 

property itself. Because the primary benefit of an historic preservation 

program is the experience of the historic property, paragraph (b)(2) 

requires the public entity to give priority to methods of providing 

program accessibility that permit individuals with disabilities to have 

physical access to the historic property. This priority on physical 

access may also be viewed as a specific application of the general 

requirement that the public entity administer programs in the most 

integrated setting appropriate to the needs of qualified individuals 

with disabilities (Sec. 35.130(d)). Only when providing physical access 

would threaten or destroy the historic significance of an historic 

property, or would result in a fundamental alteration in the nature of 

the program or in undue financial and administrative burdens, may the 

public entity adopt alternative methods for providing program 

accessibility that do not ensure physical access. Examples of some 

alternative methods are provided in paragraph (b)(2).



                              Time Periods



    Paragraphs (c) and (d) establish time periods for complying with the 

program accessibility requirement. Like the regulations for federally 

assisted programs (e.g., 28 CFR 41.57(b)), paragraph (c) requires the 

public entity to make any necessary structural changes in facilities as 

soon as practicable, but in no event later than three years after the 

effective date of this regulation.

    The proposed rule provided that, aside from structural changes, all 

other necessary steps to achieve compliance with this part must be taken 

within sixty days. The sixty day period was taken from regulations 

implementing section 504, which generally were effective no more than 

thirty days after publication. Because this regulation will not be 

effective until January 26, 1992, the Department has concluded that no 

additional transition period for non-structural changes is necessary, so 

the sixty day period has been omitted in the final rule. Of course, this 

section does not reduce or eliminate any obligations that are already 

applicable to a public entity under section 504.

    Where structural modifications are required, paragraph (d) requires 

that a transition plan be developed by an entity that employs 50 or more 

persons, within six months of the effective date of this regulation. The 

legislative history of title II of the ADA makes it clear that, under 

title II, ``local and

state governments are required to provide curb cuts on public streets.'' 

Education and Labor report at 84. As the rationale for the provision of 

curb cuts, the House report explains, ``The employment, transportation, 

and public accommodation sections of * * * (the ADA) would be 

meaningless if people who use wheelchairs were not afforded the 

opportunity to travel on and between the streets.'' Id. Section 

35.151(e), which establishes accessibility requirements for new 

construction and alterations, requires that all newly constructed or 

altered streets, roads, or highways must contain curb ramps or other 

sloped areas at any intersection having curbs or other barriers to entry 

from a street level pedestrian walkway, and all newly constructed or 

altered street level pedestrian walkways must have curb ramps or other 

sloped areas at intersections to streets, roads, or highways. A new 

paragraph (d)(2) has been added to the final rule to clarify the 

application of the general requirement for program accessibility to the 

provision of curb cuts at existing crosswalks. This paragraph requires 

that the transition plan include a schedule for providing curb ramps or 

other sloped areas at existing pedestrian walkways, giving priority to 

walkways serving entities covered by the Act, including State and local 

government offices and facilities, transportation, public 

accommodations, and employers, followed by walkways serving other areas. 

Pedestrian ``walkways'' include locations where access is required for 

use of public transportation, such as bus stops that are not located at 

intersections or crosswalks.

    Similarly, a public entity should provide an adequate number of 

accessible parking spaces in existing parking lots or garages over which 

it has jurisdiction.

    Paragraph (d)(3) provides that, if a public entity has already 

completed a transition plan required by a regulation implementing 

section 504, the transition plan required by this part will apply only 

to those policies and practices that were not covered by the previous 

transition plan. Some commenters suggested that the transition plan 

should include all aspects of the public entity's operations, including 

those that may have been covered by a previous transition plan under 

section 504. The Department believes that such a duplicative requirement 

would be inappropriate. Many public entities may find, however, that it 

will be simpler to include all of their operations in the transition 

plan than to attempt to identify and exclude specifically those that 

were addressed in a previous plan. Of course, entities covered under 

section 504 are not shielded from their obligations under that statute 

merely because they are included under the transition plan developed 

under this section.



            Section 35.151  New Construction and Alterations



    Section 35.151 provides that those buildings that are constructed or 

altered by, on behalf of, or for the use of a public entity shall be 

designed, constructed, or altered to be readily accessible to and usable 

by individuals with disabilities if the construction was commenced after 

the effective date of this part. Facilities under design on that date 

will be governed by this section if the date that bids were invited 

falls after the effective date. This interpretation is consistent with 

Federal practice under section 504.

    Section 35.151(c) establishes two standards for accessible new 

construction and alteration. Under paragraph (c), design, construction, 

or alteration of facilities in conformance with the Uniform Federal 

Accessibility Standards (UFAS) or with the Americans with Disabilities 

Act Accessibility Guidelines for Buildings and Facilities (hereinafter 

ADAAG) shall be deemed to comply with the requirements of this section 

with respect to those facilities except that, if ADAAG is chosen, the 

elevator exemption contained at Secs. 36.40l(d) and 36.404 does not 

apply. ADAAG is the standard for private buildings and was issued as 

guidelines by the Architectural and Transportation Barriers Compliance 

Board (ATBCB) under title III of the ADA. It has been adopted by the 

Department of Justice and is published as appendix A to the Department's 

title III rule in today's Federal Register. Departures from particular 

requirements of these standards by the use of other methods shall be 

permitted when it is clearly evident that equivalent access to the 

facility or part of the facility is thereby provided. Use of two 

standards is a departure from the proposed rule.

    The proposed rule adopted UFAS as the only interim accessibility 

standard because that standard was referenced by the regulations 

implementing section 504 of the Rehabilitation Act promulgated by most 

Federal funding agencies. It is, therefore, familiar to many State and 

local government entities subject to this rule. The Department, however, 

received many comments objecting to the adoption of UFAS. Commenters 

pointed out that, except for the elevator exemption, UFAS is not as 

stringent as ADAAG. Others suggested that the standard should be the 

same to lessen confusion.

    Section 204(b) of the Act states that title II regulations must be 

consistent not only with section 504 regulations but also with ``this 

Act.'' Based on this provision, the Department has determined that a 

public entity should be entitled to choose to comply either with ADAAG 

or UFAS.

    Public entities who choose to follow ADAAG, however, are not 

entitled to the elevator exemption contained in title III of the

Act and implemented in the title III regulation at Sec. 36.401(d) for 

new construction and Sec. 36.404 for alterations. Section 303(b) of 

title III states that, with some exceptions, elevators are not required 

in facilities that are less than three stories or have less than 3000 

square feet per story. The section 504 standard, UFAS, contains no such 

exemption. Section 501 of the ADA makes clear that nothing in the Act 

may be construed to apply a lesser standard to public entities than the 

standards applied under section 504. Because permitting the elevator 

exemption would clearly result in application of a lesser standard than 

that applied under section 504, paragraph (c) states that the elevator 

exemption does not apply when public entities choose to follow ADAAG. 

Thus, a two-story courthouse, whether built according to UFAS or ADAAG, 

must be constructed with an elevator. It should be noted that Congress 

did not include an elevator exemption for public transit facilities 

covered by subtitle B of title II, which covers public transportation 

provided by public entities, providing further evidence that Congress 

intended that public buildings have elevators.

    Section 504 of the ADA requires the ATBCB to issue supplemental 

Minimum Guidelines and Requirements for Accessible Design of buildings 

and facilities subject to the Act, including title II. Section 204(c) of 

the ADA provides that the Attorney General shall promulgate regulations 

implementing title II that are consistent with the ATBCB's ADA 

guidelines. The ATBCB has announced its intention to issue title II 

guidelines in the future. The Department anticipates that, after the 

ATBCB's title II guidelines have been published, this rule will be 

amended to adopt new accessibility standards consistent with the ATBCB's 

rulemaking. Until that time, however, public entities will have a choice 

of following UFAS or ADAAG, without the elevator exemption.

    Existing buildings leased by the public entity after the effective 

date of this part are not required by the regulation to meet 

accessibility standards simply by virtue of being leased. They are 

subject, however, to the program accessibility standard for existing 

facilities in Sec. 35.150. To the extent the buildings are newly 

constructed or altered, they must also meet the new construction and 

alteration requirements of Sec. 35.151.

    The Department received many comments urging that the Department 

require that public entities lease only accessible buildings. Federal 

practice under section 504 has always treated newly leased buildings as 

subject to the existing facility program accessibility standard. Section 

204(b) of the Act states that, in the area of ``program accessibility, 

existing facilities,'' the title II regulations must be consistent with 

section 504 regulations. Thus, the Department has adopted the section 

504 principles for these types of leased buildings. Unlike the 

construction of new buildings where architectural barriers can be 

avoided at little or no cost, the application of new construction 

standards to an existing building being leased raises the same prospect 

of retrofitting buildings as the use of an existing Federal facility, 

and the same program accessibility standard should apply to both owned 

and leased existing buildings. Similarly, requiring that public entities 

only lease accessible space would significantly restrict the options of 

State and local governments in seeking leased space, which would be 

particularly burdensome in rural or sparsely populated areas.

    On the other hand, the more accessible the leased space is, the 

fewer structural modifications will be required in the future for 

particular employees whose disabilities may necessitate barrier removal 

as a reasonable accommodation. Pursuant to the requirements for leased 

buildings contained in the Minimum Guidelines and Requirements for 

Accessible Design published under the Architectural Barriers Act by the 

ATBCB, 36 CFR 1190.34, the Federal Government may not lease a building 

unless it contains (1) One accessible route from an accessible entrance 

to those areas in which the principal activities for which the building 

is leased are conducted, (2) accessible toilet facilities, and (3) 

accessible parking facilities, if a parking area is included within the 

lease (36 CFR 1190.34). Although these requirements are not applicable 

to buildings leased by public entities covered by this regulation, such 

entities are encouraged to look for the most accessible space available 

to lease and to attempt to find space complying at least with these 

minimum Federal requirements.

    Section 35.151(d) gives effect to the intent of Congress, expressed 

in section 504(c) of the Act, that this part recognize the national 

interest in preserving significant historic structures. Commenters 

criticized the Department's use of descriptive terms in the proposed 

rule that are different from those used in the ADA to describe eligible 

historic properties. In addition, some commenters criticized the 

Department's decision to use the concept of ``substantially impairing'' 

the historic features of a property, which is a concept employed in 

regulations implementing section 504 of the Rehabilitation Act of 1973. 

Those commenters recommended that the Department adopt the criteria of 

``adverse effect'' published by the Advisory Council on Historic 

Preservation under the National Historic Preservation Act, 36 CFR 800.9, 

as the standard for determining whether an historic property may be 

altered.

    The Department agrees with these comments to the extent that they 

suggest that the language of the rule should conform to the language 

employed by Congress in the ADA. A definition of ``historic property,''

drawn from section 504 of the ADA, has been added to Sec. 35.104 to 

clarify that the term applies to those properties listed or eligible for 

listing in the National Register of Historic Places, or properties 

designated as historic under State or local law.

    The Department intends that the exception created by this section be 

applied only in those very rare situations in which it is not possible 

to provide access to an historic property using the special access 

provisions established by UFAS and ADAAG. Therefore, paragraph (d)(1) of 

Sec. 35.151 has been revised to clearly state that alterations to 

historic properties shall comply, to the maximum extent feasible, with 

section 4.1.7 of UFAS or section 4.1.7 of ADAAG. Paragraph (d)(2) has 

been revised to provide that, if it has been determined under the 

procedures established in UFAS and ADAAG that it is not feasible to 

provide physical access to an historic property in a manner that will 

not threaten or destroy the historic significance of the property, 

alternative methods of access shall be provided pursuant to the 

requirements of Sec. 35.150.

    In response to comments, the Department has added to the final rule 

a new paragraph (e) setting out the requirements of Sec. 36.151 as 

applied to curb ramps. Paragraph (e) is taken from the statement 

contained in the preamble to the proposed rule that all newly 

constructed or altered streets, roads, and highways must contain curb 

ramps at any intersection having curbs or other barriers to entry from a 

street level pedestrian walkway, and that all newly constructed or 

altered street level pedestrian walkways must have curb ramps at 

intersections to streets, roads, or highways.



                        Subpart E--Communications



                         Section 35.160  General



    Section 35.160 requires the public entity to take such steps as may 

be necessary to ensure that communications with applicants, 

participants, and members of the public with disabilities are as 

effective as communications with others.

    Paragraph (b)(1) requires the public entity to furnish appropriate 

auxiliary aids and services when necessary to afford an individual with 

a disability an equal opportunity to participate in, and enjoy the 

benefits of, the public entity's service, program, or activity. The 

public entity must provide an opportunity for individuals with 

disabilities to request the auxiliary aids and services of their choice. 

This expressed choice shall be given primary consideration by the public 

entity (Sec. 35.160(b)(2)). The public entity shall honor the choice 

unless it can demonstrate that another effective means of communication 

exists or that use of the means chosen would not be required under 

Sec. 35.164.

    Deference to the request of the individual with a disability is 

desirable because of the range of disabilities, the variety of auxiliary 

aids and services, and different circumstances requiring effective 

communication. For instance, some courtrooms are now equipped for 

``computer-assisted transcripts,'' which allow virtually instantaneous 

transcripts of courtroom argument and testimony to appear on displays. 

Such a system might be an effective auxiliary aid or service for a 

person who is deaf or has a hearing loss who uses speech to communicate, 

but may be useless for someone who uses sign language.

    Although in some circumstances a notepad and written materials may 

be sufficient to permit effective communication, in other circumstances 

they may not be sufficient. For example, a qualified interpreter may be 

necessary when the information being communicated is complex, or is 

exchanged for a lengthy period of time. Generally, factors to be 

considered in determining whether an interpreter is required include the 

context in which the communication is taking place, the number of people 

involved, and the importance of the communication.

    Several commenters asked that the rule clarify that the provision of 

readers is sometimes necessary to ensure access to a public entity's 

services, programs or activities. Reading devices or readers should be 

provided when necessary for equal participation and opportunity to 

benefit from any governmental service, program, or activity, such as 

reviewing public documents, examining demonstrative evidence, and 

filling out voter registration forms or forms needed to receive public 

benefits. The importance of providing qualified readers for examinations 

administered by public entities is discussed under Sec. 35.130. Reading 

devices and readers are appropriate auxiliary aids and services where 

necessary to permit an individual with a disability to participate in or 

benefit from a service, program, or activity.

    Section 35.160(b)(2) of the proposed rule, which provided that a 

public entity need not furnish individually prescribed devices, readers 

for personal use or study, or other devices of a personal nature, has 

been deleted in favor of a new section in the final rule on personal 

devices and services (see Sec. 35.135).

    In response to comments, the term ``auxiliary aids and services'' is 

used in place of ``auxiliary aids'' in the final rule. This phrase 

better reflects the range of aids and services that may be required 

under this section.

    A number of comments raised questions about the extent of a public 

entity's obligation to provide access to television programming for 

persons with hearing impairments. Television and videotape programming 

produced by public entities are covered by this

section. Access to audio portions of such programming may be provided by 

closed captioning.



     Section 35.161  Telecommunication Devices for the Deaf (TDD's)



    Section 35.161 requires that, where a public entity communicates 

with applicants and beneficiaries by telephone, TDD's or equally 

effective telecommunication systems be used to communicate with 

individuals with impaired speech or hearing.

    Problems arise when a public entity which does not have a TDD needs 

to communicate with an individual who uses a TDD or vice versa. Title IV 

of the ADA addresses this problem by requiring establishment of 

telephone relay services to permit communications between individuals 

who communicate by TDD and individuals who communicate by the telephone 

alone. The relay services required by title IV would involve a relay 

operator using both a standard telephone and a TDD to type the voice 

messages to the TDD user and read the TDD messages to the standard 

telephone user.

    Section 204(b) of the ADA requires that the regulation implementing 

title II with respect to communications be consistent with the 

Department's regulation implementing section 504 for its federally 

conducted programs and activities at 28 CFR part 39. Section 35.161, 

which is taken from Sec. 39.160(a)(2) of that regulation, requires the 

use of TDD's or equally effective telecommunication systems for 

communication with people who use TDD's. Of course, where relay 

services, such as those required by title IV of the ADA are available, a 

public entity may use those services to meet the requirements of this 

section.

    Many commenters were concerned that public entities should not rely 

heavily on the establishment of relay services. The commenters explained 

that while relay services would be of vast benefit to both public 

entities and individuals who use TDD's, the services are not sufficient 

to provide access to all telephone services. First, relay systems do not 

provide effective access to the increasingly popular automated systems 

that require the caller to respond by pushing a button on a touch tone 

phone. Second, relay systems cannot operate fast enough to convey 

messages on answering machines, or to permit a TDD user to leave a 

recorded message. Third, communication through relay systems may not be 

appropriate in cases of crisis lines pertaining to rape, domestic 

violence, child abuse, and drugs. The Department believes that it is 

more appropriate for the Federal Communications Commission to address 

these issues in its rulemaking under title IV.

    Some commenters requested that those entities with frequent contacts 

with clients who use TDD's have on-site TDD's to provide for direct 

communication between the entity and the individual. The Department 

encourages those entities that have extensive telephone contact with the 

public such as city halls, public libraries, and public aid offices, to 

have TDD's to insure more immediate access. Where the provision of 

telephone service is a major function of the entity, TDD's should be 

available.



              Section 35.162  Telephone Emergency Services



    Many public entities provide telephone emergency services by which 

individuals can seek immediate assistance from police, fire, ambulance, 

and other emergency services. These telephone emergency services--

including ``911'' services--are clearly an important public service 

whose reliability can be a matter of life or death. The legislative 

history of title II specifically reflects congressional intent that 

public entities must ensure that telephone emergency services, including 

911 services, be accessible to persons with impaired hearing and speech 

through telecommunication technology (Conference report at 67; Education 

and Labor report at 84-85).

    Proposed Sec. 35.162 mandated that public entities provide emergency 

telephone services to persons with disabilities that are ``functionally 

equivalent'' to voice services provided to others. Many commenters urged 

the Department to revise the section to make clear that direct access to 

telephone emergency services is required by title II of the ADA as 

indicated by the legislative history (Conference report at 67-68; 

Education and Labor report at 85). In response, the final rule mandates 

``direct access,'' instead of ``access that is functionally equivalent'' 

to that provided to all other telephone users. Telephone emergency 

access through a third party or through a relay service would not 

satisfy the requirement for direct access.

    Several commenters asked about a separate seven-digit emergency call 

number for the 911 services. The requirement for direct access disallows 

the use of a separate seven-digit number where 911 service is available. 

Separate seven-digit emergency call numbers would be unfamiliar to many 

individuals and also more burdensome to use. A standard emergency 911 

number is easier to remember and would save valuable time spent in 

searching in telephone books for a local seven-digit emergency number.

    Many commenters requested the establishment of minimum standards of 

service (e.g., the quantity and location of TDD's and computer modems 

needed in a given emergency center). Instead of establishing these 

scoping requirements, the Department has established a performance 

standard through the mandate for direct access.

    Section 35.162 requires public entities to take appropriate steps, 

including equipping

their emergency systems with modern technology, as may be necessary to 

promptly receive and respond to a call from users of TDD's and computer 

modems. Entities are allowed the flexibility to determine what is the 

appropriate technology for their particular needs. In order to avoid 

mandating use of particular technologies that may become outdated, the 

Department has eliminated the references to the Baudot and ASCII formats 

in the proposed rule.

    Some commenters requested that the section require the installation 

of a voice amplification device on the handset of the dispatcher's 

telephone to amplify the dispatcher's voice. In an emergency, a person 

who has a hearing loss may be using a telephone that does not have an 

amplification device. Installation of speech amplification devices on 

the handsets of the dispatchers' telephones would respond to that 

situation. The Department encourages their use.

    Several commenters emphasized the need for proper maintenance of 

TDD's used in telephone emergency services. Section 35.133, which 

mandates maintenance of accessible features, requires public entities to 

maintain in operable working condition TDD's and other devices that 

provide direct access to the emergency system.



                 Section 35.163  Information and Signage



    Section 35.163(a) requires the public entity to provide information 

to individuals with disabilities concerning accessible services, 

activities, and facilities. Paragraph (b) requires the public entity to 

provide signage at all inaccessible entrances to each of its facilities 

that directs users to an accessible entrance or to a location with 

information about accessible facilities.

    Several commenters requested that, where TDD-equipped pay phones or 

portable TDD's exist, clear signage should be posted indicating the 

location of the TDD. The Department believes that this is required by 

paragraph (a). In addition, the Department recommends that, in large 

buildings that house TDD's, directional signage indicating the location 

of available TDD's should be placed adjacent to banks of telephones that 

do not contain a TDD.



                         Section 35.164  Duties



    Section 35.164, like paragraph (a)(3) of Sec. 35.150, is taken from 

the section 504 regulations for federally conducted programs. Like 

paragraph (a)(3), it limits the obligation of the public entity to 

ensure effective communication in accordance with Davis and the circuit 

court opinions interpreting it. It also includes specific requirements 

for determining the existence of undue financial and administrative 

burdens. The preamble discussion of Sec. 35.150(a) regarding that 

determination is applicable to this section and further explains the 

public entity's obligation to comply with Secs. 35.160-35.164. Because 

of the essential nature of the services provided by telephone emergency 

systems, the Department assumes that Sec. 35.164 will rarely be applied 

to Sec. 35.162.



                    Subpart F--Compliance Procedures



    Subpart F sets out the procedures for administrative enforcement of 

this part. Section 203 of the Act provides that the remedies, 

procedures, and rights set forth in section 505 of the Rehabilitation 

Act of 1973 (29 U.S.C. 794a) for enforcement of section 504 of the 

Rehabilitation Act, which prohibits discrimination on the basis of 

handicap in programs and activities that receive Federal financial 

assistance, shall be the remedies, procedures, and rights for 

enforcement of title II. Section 505, in turn, incorporates by reference 

the remedies, procedures, and rights set forth in title VI of the Civil 

Rights Act of 1964 (42 U.S.C. 2000d to 2000d-4a). Title VI, which 

prohibits discrimination on the basis of race, color, or national origin 

in federally assisted programs, is enforced by the Federal agencies that 

provide the Federal financial assistance to the covered programs and 

activities in question. If voluntary compliance cannot be achieved, 

Federal agencies enforce title VI either by the termination of Federal 

funds to a program that is found to discriminate, following an 

administrative hearing, or by a referral to this Department for judicial 

enforcement.

    Title II of the ADA extended the requirements of section 504 to all 

services, programs, and activities of State and local governments, not 

only those that receive Federal financial assistance. The House 

Committee on Education and Labor explained the enforcement provisions as 

follows:



    It is the Committee's intent that administrative enforcement of 

section 202 of the legislation should closely parallel the Federal 

government's experience with section 504 of the Rehabilitation Act of 

1973. The Attorney General should use section 504 enforcement procedures 

and the Department's coordination role under Executive Order 12250 as 

models for regulation in this area.

    The Committee envisions that the Department of Justice will identify 

appropriate Federal agencies to oversee compliance activities for State 

and local governments. As with section 504, these Federal agencies, 

including the Department of Justice, will receive, investigate, and 

where possible, resolve complaints of discrimination. If a Federal 

agency is unable to resolve a complaint by voluntary means, * * * the 

major enforcement sanction for the Federal government will be referral 

of cases by these Federal agencies to the Department of Justice.

    The Department of Justice may then proceed to file suits in Federal 

district court. As

with section 504, there is also a private right of action for persons 

with disabilities, which includes the full panoply of remedies. Again, 

consistent with section 504, it is not the Committee's intent that 

persons with disabilities need to exhaust Federal administrative 

remedies before exercising their private right of action.



Education & Labor report at 98. See also S. Rep. No. 116, 101st Cong., 

1st Sess., at 57-58 (1989).

    Subpart F effectuates the congressional intent by deferring to 

section 504 procedures where those procedures are applicable, that is, 

where a Federal agency has jurisdiction under section 504 by virtue of 

its provision of Federal financial assistance to the program or activity 

in which the discrimination is alleged to have occurred. Deferral to the 

504 procedures also makes the sanction of fund termination available 

where necessary to achieve compliance. Because the Civil Rights 

Restoration Act (Pub. L. 100-259) extended the application of section 

504 to all of the operations of the public entity receiving the Federal 

financial assistance, many activities of State and local governments are 

already covered by section 504. The procedures in subpart F apply to 

complaints concerning services, programs, and activities of public 

entities that are covered by the ADA.

    Subpart G designates the Federal agencies responsible for enforcing 

the ADA with respect to specific components of State and local 

government. It does not, however, displace existing jurisdiction under 

section 504 of the various funding agencies. Individuals may still file 

discrimination complaints against recipients of Federal financial 

assistance with the agencies that provide that assistance, and the 

funding agencies will continue to process those complaints under their 

existing procedures for enforcing section 504. The substantive standards 

adopted in this part for title II of the ADA are generally the same as 

those required under section 504 for federally assisted programs, and 

public entities covered by the ADA are also covered by the requirements 

of section 504 to the extent that they receive Federal financial 

assistance. To the extent that title II provides greater protection to 

the rights of individuals with disabilities, however, the funding 

agencies will also apply the substantive requirements established under 

title II and this part in processing complaints covered by both this 

part and section 504, except that fund termination procedures may be 

used only for violations of section 504.

    Subpart F establishes the procedures to be followed by the agencies 

designated in subpart G for processing complaints against State and 

local government entities when the designated agency does not have 

jurisdiction under section 504.



                       Section 35.170  Complaints



    Section 35.170 provides that any individual who believes that he or 

she or a specific class of individuals has been subjected to 

discrimination on the basis of disability by a public entity may, by 

himself or herself or by an authorized representative, file a complaint 

under this part within 180 days of the date of the alleged 

discrimination, unless the time for filing is extended by the agency for 

good cause. Although Sec. 35.107 requires public entities that employ 50 

or more persons to establish grievance procedures for resolution of 

complaints, exhaustion of those procedures is not a prerequisite to 

filing a complaint under this section. If a complainant chooses to 

follow the public entity's grievance procedures, however, any resulting 

delay may be considered good cause for extending the time allowed for 

filing a complaint under this part.

    Filing the complaint with any Federal agency will satisfy the 

requirement for timely filing. As explained below, a complaint filed 

with an agency that has jurisdiction under section 504 will be processed 

under the agency's procedures for enforcing section 504.

    Some commenters objected to the complexity of allowing complaints to 

be filed with different agencies. The multiplicity of enforcement 

jurisdiction is the result of following the statutorily mandated 

enforcement scheme. The Department has, however, attempted to simplify 

procedures for complainants by making the Federal agency that receives 

the complaint responsible for referring it to an appropriate agency.

    The Department has also added a new paragraph (c) to this section 

providing that a complaint may be filed with any agency designated under 

subpart G of this part, or with any agency that provides funding to the 

public entity that is the subject of the complaint, or with the 

Department of Justice. Under Sec. 35.171(a)(2), the Department of 

Justice will refer complaints for which it does not have jurisdiction 

under section 504 to an agency that does have jurisdiction under section 

504, or to the agency designated under subpart G as responsible for 

complaints filed against the public entity that is the subject of the 

complaint or in the case of an employment complaint that is also subject 

to title I of the Act, to the Equal Employment Opportunity Commission. 

Complaints filed with the Department of Justice may be sent to the 

Coordination and Review Section, P.O. Box 66118, Civil Rights Division, 

U.S. Department of Justice, Washington, DC 20035-6118.



                Section 35.171  Acceptance of Complaints



    Section 35.171 establishes procedures for determining jurisdiction 

and responsibility for processing complaints against public entities. 

The final rule provides complainants

an opportunity to file with the Federal funding agency of their choice. 

If that agency does not have jurisdiction under section 504, however, 

and is not the agency designated under subpart G as responsible for that 

public entity, the agency must refer the complaint to the Department of 

Justice, which will be responsible for referring it either to an agency 

that does have jurisdiction under section 504 or to the appropriate 

designated agency, or in the case of an employment complaint that is 

also subject to title I of the Act, to the Equal Employment Opportunity 

Commission.

    Whenever an agency receives a complaint over which it has 

jurisdiction under section 504, it will process the complaint under its 

section 504 procedures. When the agency designated under subpart G 

receives a complaint for which it does not have jurisdiction under 

section 504, it will treat the complaint as an ADA complaint under the 

procedures established in this subpart.

    Section 35.171 also describes agency responsibilities for the 

processing of employment complaints. As described in connection with 

Sec. 35.140, additional procedures regarding the coordination of 

employment complaints will be established in a coordination regulation 

issued by DOJ and EEOC. Agencies with jurisdiction under section 504 for 

complaints alleging employment discrimination also covered by title I 

will follow the procedures established by the coordination regulation 

for those complaints. Complaints covered by title I but not section 504 

will be referred to the EEOC, and complaints covered by this part but 

not title I will be processed under the procedures in this part.



                Section 35.172  Resolution of Complaints



    Section 35.172 requires the designated agency to either resolve the 

complaint or issue to the complainant and the public entity a Letter of 

Findings containing findings of fact and conclusions of law and a 

description of a remedy for each violation found.

    The Act requires the Department of Justice to establish 

administrative procedures for resolution of complaints, but does not 

require complainants to exhaust these administrative remedies. The 

Committee Reports make clear that Congress intended to provide a private 

right of action with the full panoply of remedies for individual victims 

of discrimination. Because the Act does not require exhaustion of 

administrative remedies, the complainant may elect to proceed with a 

private suit at any time.



             Section 35.173  Voluntary Compliance Agreements



    Section 35.173 requires the agency to attempt to resolve all 

complaints in which it finds noncompliance through voluntary compliance 

agreements enforceable by the Attorney General.



                        Section 35.174  Referral



    Section 35.174 provides for referral of the matter to the Department 

of Justice if the agency is unable to obtain voluntary compliance.



                     Section 35.175  Attorney's Fees



    Section 35.175 states that courts are authorized to award attorneys 

fees, including litigation expenses and costs, as provided in section 

505 of the Act. Litigation expenses include items such as expert witness 

fees, travel expenses, etc. The Judiciary Committee Report specifies 

that such items are included under the rubric of ``attorneys fees'' and 

not ``costs'' so that such expenses will be assessed against a plaintiff 

only under the standard set forth in Christiansburg Garment Co. v. Equal 

Employment Opportunity Commission, 434 U.S. 412 (1978). (Judiciary 

report at 73.)



         Section 35.176  Alternative Means of Dispute Resolution



    Section 35.176 restates section 513 of the Act, which encourages use 

of alternative means of dispute resolution.



    Section 35.177  Effect of Unavailability of Technical Assistance



    Section 35.177 explains that, as provided in section 506(e) of the 

Act, a public entity is not excused from compliance with the 

requirements of this part because of any failure to receive technical 

assistance.



                     Section 35.178  State Immunity



    Section 35.178 restates the provision of section 502 of the Act that 

a State is not immune under the eleventh amendment to the Constitution 

of the United States from an action in Federal or State court for 

violations of the Act, and that the same remedies are available for any 

such violations as are available in an action against an entity other 

than a State.



                     Subpart G--Designated Agencies



                   Section 35.190  Designated Agencies



    Subpart G designates the Federal agencies responsible for 

investigating complaints under this part. At least 26 agencies currently 

administer programs of Federal financial assistance that are subject to 

the nondiscrimination requirements of section 504 as well as other civil 

rights statutes. A majority of these agencies administer modest programs 

of Federal financial assistance and/or devote minimal resources 

exclusively to ``external'' civil rights enforcement activities. Under 

Executive Order 12250, the Department

of Justice has encouraged the use of delegation agreements under which 

certain civil rights compliance responsibilities for a class of 

recipients funded by more than one agency are delegated by an agency or 

agencies to a ``lead'' agency. For example, many agencies that fund 

institutions of higher education have signed agreements that designate 

the Department of Education as the ``lead'' agency for this class of 

recipients.

    The use of delegation agreements reduces overlap and duplication of 

effort, and thereby strengthens overall civil rights enforcement. 

However, the use of these agreements to date generally has been limited 

to education and health care recipients. These classes of recipients are 

funded by numerous agencies and the logical connection to a lead agency 

is clear (e.g., the Department of Education for colleges and 

universities, and the Department of Health and Human Services for 

hospitals).

    The ADA's expanded coverage of State and local government operations 

further complicates the process of establishing Federal agency 

jurisdiction for the purpose of investigating complaints of 

discrimination on the basis of disability. Because all operations of 

public entities now are covered irrespective of the presence or absence 

of Federal financial assistance, many additional State and local 

government functions and organizations now are subject to Federal 

jurisdiction. In some cases, there is no historical or single clear-cut 

subject matter relationship with a Federal agency as was the case in the 

education example described above. Further, the 33,000 governmental 

jurisdictions subject to the ADA differ greatly in their organization, 

making a detailed and workable division of Federal agency jurisdiction 

by individual State, county, or municipal entity unrealistic.

    This regulation applies the delegation concept to the investigation 

of complaints of discrimination on the basis of disability by public 

entities under the ADA. It designates eight agencies, rather than all 

agencies currently administering programs of Federal financial 

assistance, as responsible for investigating complaints under this part. 

These ``designated agencies'' generally have the largest civil rights 

compliance staffs, the most experience in complaint investigations and 

disability issues, and broad yet clear subject area responsibilities. 

This division of responsibilities is made functionally rather than by 

public entity type or name designation. For example, all entities 

(regardless of their title) that exercise responsibilities, regulate, or 

administer services or programs relating to lands and natural resources 

fall within the jurisdiction of the Department of Interior.

    Complaints under this part will be investigated by the designated 

agency most closely related to the functions exercised by the 

governmental component against which the complaint is lodged. For 

example, a complaint against a State medical board, where such a board 

is a recognizable entity, will be investigated by the Department of 

Health and Human Services (the designated agency for regulatory 

activities relating to the provision of health care), even if the board 

is part of a general umbrella department of planning and regulation (for 

which the Department of Justice is the designated agency). If two or 

more agencies have apparent responsibility over a complaint, 

Sec. 35.190(c) provides that the Assistant Attorney General shall 

determine which one of the agencies shall be the designated agency for 

purposes of that complaint.

    Thirteen commenters, including four proposed designated agencies, 

addressed the Department of Justice's identification in the proposed 

regulation of nine ``designated agencies'' to investigate complaints 

under this part. Most comments addressed the proposed specific 

delegations to the various individual agencies. The Department of 

Justice agrees with several commenters who pointed out that 

responsibility for ``historic and cultural preservation'' functions 

appropriately belongs with the Department of Interior rather than the 

Department of Education. The Department of Justice also agrees with the 

Department of Education that ``museums'' more appropriately should be 

delegated to the Department of Interior, and that ``preschool and 

daycare programs'' more appropriately should be assigned to the 

Department of Health and Human Services, rather than to the Department 

of Education. The final rule reflects these decisions.

    The Department of Commerce opposed its listing as the designated 

agency for ``commerce and industry, including general economic 

development, banking and finance, consumer protection, insurance, and 

small business''. The Department of Commerce cited its lack of a 

substantial existing section 504 enforcement program and experience with 

many of the specific functions to be delegated. The Department of 

Justice accedes to the Department of Commerce's position, and has 

assigned itself as the designated agency for these functions.

    In response to a comment from the Department of Health and Human 

Services, the regulation's category of ``medical and nursing schools'' 

has been clarified to read ``schools of medicine, dentistry, nursing, 

and other health-related fields''. Also in response to a comment from 

the Department of Health and Human Services, ``correctional 

institutions'' have been specifically added to the public safety and 

administration of justice functions assigned to the Department of 

Justice.

    The regulation also assigns the Department of Justice as the 

designated agency responsible for all State and local government 

functions not assigned to other designated

agencies. The Department of Justice, under an agreement with the 

Department of the Treasury, continues to receive and coordinate the 

investigation of complaints filed under the Revenue Sharing Act. This 

entitlement program, which was terminated in 1986, provided civil rights 

compliance jurisdiction for a wide variety of complaints regarding the 

use of Federal funds to support various general activities of local 

governments. In the absence of any similar program of Federal financial 

assistance administered by another Federal agency, placement of 

designated agency responsibilities for miscellaneous and otherwise 

undesignated functions with the Department of Justice is an appropriate 

continuation of current practice.

    The Department of Education objected to the proposed rule's 

inclusion of the functional area of ``arts and humanities'' within its 

responsibilities, and the Department of Housing and Urban Development 

objected to its proposed designation as responsible for activities 

relating to rent control, the real estate industry, and housing code 

enforcement. The Department has deleted these areas from the lists 

assigned to the Departments of Education and Housing and Urban 

Development, respectively, and has added a new paragraph (c) to 

Sec. 35.190, which provides that the Department of Justice may assign 

responsibility for components of State or local governments that 

exercise responsibilities, regulate, or administer services, programs, 

or activities relating to functions not assigned to specific designated 

agencies by paragraph (b) of this section to other appropriate agencies. 

The Department believes that this approach will provide more flexibility 

in determining the appropriate agency for investigation of complaints 

involving those components of State and local governments not 

specifically addressed by the listings in paragraph (b). As provided in 

Secs. 35.170 and 35.171, complaints filed with the Department of Justice 

will be referred to the appropriate agency.

    Several commenters proposed a stronger role for the Department of 

Justice, especially with respect to the receipt and assignment of 

complaints, and the overall monitoring of the effectiveness of the 

enforcement activities of Federal agencies. As discussed above, 

Secs. 35.170 and 35.171 have been revised to provide for referral of 

complaints by the Department of Justice to appropriate enforcement 

agencies. Also, language has been added to Sec. 35.190(a) of the final 

regulation stating that the Assistant Attorney General shall provide 

policy guidance and interpretations to designated agencies to ensure the 

consistent and effective implementation of this part.










Return to Top of Page